After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which included special assistance at the airport and taxis from the hospital in Pisa and f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Following problems with our previous insurers, MIA Online/Brokersure Ltd/Direct Travel Insurance/Good to Go were a breath of fresh air. They have polite, helpful, well informed call centre staff who... Voir plus
L'entreprise a répondu
Purchased our travel insurance to commence on April 1st, and used it for our journey to the Isle Of Wight later in the month. This company offered us an affordable level of cover, considering our elde... Voir plus
L'entreprise a répondu
It's the way of the world that when buying any sort of insurance the buyer always looks for the best deal available BUT, having said that, it must provide the cover that you require and in this case D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Direct Travel Insurance has specialised in providing quality travel to UK travellers for over 25 years. Policies underwritten by Chaucer Insurance Company DAC and backed up by our UK Call Centre.
Coordonnées de contact
Direct Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, Royaume-Uni
- 0330 880 3600
- enquiries@direct-travel.co.uk
- www.direct-travel.co.uk
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A real simple and efficient process to…
A real simple and efficient process to get good holiday insurance.
Keep up the good work.
20 mars 2025
Réponse de Direct Travel Insurance
Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Direct Travel Insurance Team.
quick and easy to use the service
20 mars 2025
Réponse de Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Direct Travel Insurance Team.
Pleased that Cyprus was covered
Pleased to find insurance covered our usual destinations of Spain and Cyprus also other European countries
20 mars 2025
Réponse de Direct Travel Insurance
Thanks for your positive comments, and for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
Medical Insurance
Ask lots of relevant questions about my medical condition and tailored the insurance to match
20 mars 2025
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience!
The Direct Travel Insurance Team.
Great insurance cover for peace on mind
Competitive Insurance cover from trusted company.
18 mars 2025
Réponse de Direct Travel Insurance
Thank you for your positive comments John! We are glad you had a great experience!
The Direct Travel Team
Professional
Professional, impartial and helpful. Always use Direct Line Travel insurance.
13 mars 2025
Réponse de Direct Travel Insurance
Thank you for your positive comments Marina! We are glad you had a great experience!
The Direct Travel Team
Réponse de Direct Travel Insurance
Thank you for your positive feedback Dorothy. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Direct Travel Team
Réponse de Direct Travel Insurance
Thanks for your positive comments, and for choosing Direct Travel Insurance!
The Direct Travel Team
Clear Cut Policies
What I like the most is that the policy wordings are very well laid out and super clear to read and understand.
11 mars 2025
Réponse de Direct Travel Insurance
Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Direct Trave Insurance Team.
Wanted a new holiday insurance quote…
Wanted a new holiday insurance quote which was given professional and very clearly what was covered
11 mars 2025
Réponse de Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Insurance Team.
When the cheapest WAS the best...
It's the way of the world that when buying any sort of insurance the buyer always looks for the best deal available BUT, having said that, it must provide the cover that you require and in this case DTI came out tops AND just happened to be the cheapest of the dozen or so we were offered. I hasten to add that it was almost £100 cheaper than the next!
11 mars 2025
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience!
The Direct Travel Insurance Team.
Very good on the ph
11 mars 2025
Réponse de Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
Getting a quote was simple
Getting a quote was simple. The cover is great. The price was good for the amount of cover. The email conformation came within seconds.
6 mars 2025
Réponse de Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Direct Travel Insurance Team.
Great price for Annual Policy
Great price for Annual Policy. Very easy to complete on line.
6 mars 2025
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience!
The Direct Travel Insurance Team.
For insurance these are always so…
For insurance these are always so straightforward even for an oldie like me
6 mars 2025
Réponse de Direct Travel Insurance
Thank you for your positive feedback David. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Direct Travel Team
Réponse de Direct Travel Insurance
Thank you for your positive feedback Stephen. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Direct Travel Team
Very happy with the standard of service
Easy website to use and documents came through quickly. Very efficient company. Would use again.
5 mars 2025
Réponse de Direct Travel Insurance
We are delighted that you had a great experience, Susan. Many thanks for your positive feedback!
The Direct Travel Team
Very easy to do and very good price
6 mars 2025
Réponse de Direct Travel Insurance
Thanks for your positive comments, and for choosing Direct Travel Insurance!
The Direct Travel Team
Simple and straightforward steps
Simple and straightforward steps. All done in a few minutes.
4 mars 2025
Réponse de Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Direct Travel Team
Réponse de Direct Travel Insurance
Thank you for your positive comment! We are glad you had a great experience!
The Direct Travel Insurance Team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.