Direct Residential Avis 

139
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't recommend Direct Residential highly enough. In what's become an increasingly complicated rental market, they made the entire process smooth and stress-free. Special mention to Ben, wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Right from the word go they got me tenants very fast and even though the would be tenants reference did not go through they got me other tenants in the right timeframe and also got me a good contrac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had been searching for a property to rent for months, and every local agent we’d dealt previously had been uninterested and unhelpful. The team at Direct Residential, however, are different. From t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nick and the team are, by far, the best Letting Agency I have used. Always friendly and extremely helpful; working with the tenant - rather than against them. Every interaction / complaint h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

Direct Residential is an Award Winning Letting and Property Management Specialist based in Epsom. Our service has been developed by Landlords, for Landlords, utilising over a quarter of a century of national experience. We subscribe to the highest standards as members of ARLA, the government tenant deposit protection scheme (TDS) and Safe Agent. Our complete business is managed under one roof over three floors, making contact easy and all aspects of the process transparent.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

139 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(139)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nick was incredibly helpful throughout…

Nick was incredibly helpful throughout the whole check out process and was always at the end of the phone. I rented one of their property for three years and they were always quick to help.

19 mai 2023
Avis spontané
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Réponse de Direct Residential

Thank you Emma; delighted to help and support you. All the best.

Noté 5 sur 5 étoiles

quality service

Service is of quality. Keep doing that for many others who are seeking for houses to let. I must say I'm really grateful for the service rendered to me and my friends

3 mai 2023
Avis spontané
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Réponse de Direct Residential

Our absolute pleasure - thank you for your lovely review!

Noté 5 sur 5 étoiles

The team at Direct Residential always…

The team at Direct Residential always provide a great service. They have managed our properety for many years now and always find good tennants quickly at renewal and look after them and us during the contract. Would highly recommend them to any landlord.

27 avril 2023
Avis spontané
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Réponse de Direct Residential

Thank you Richard; always a pleasure to support a great landlord!

Noté 5 sur 5 étoiles

Great support and service throughout my stay

Thanks for the great support and service by the team in Epsom. Throughout my stay in the property managed by Direct Residential, there had been a couple of things need to be fixed. Direct Residential responded within same working day and they arranged technician to rectify the problem quickly.

Now, I already moved out, the check-out and return of deposit also being settled very quick. If I have a property want to go to the market for rent, I definitely will let it managed by Direct Residential.

19 avril 2023
Avis spontané
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Réponse de Direct Residential

Hi Douglas - thank you for your lovely review. It was a pleasure to support you! :)

Noté 5 sur 5 étoiles

Brilliant service and support

I want to give a shout out to Ben, Anna and Linda for making our experience as smooth as possible. They have been so professional, understanding, kind and efficient throughout this whole process. Even with a little hiccup in the middle, they made sure we were supported and looked after and I cannot thank them enough for all they have done for us. Thank you Direct Residential for helping us transition so well!!

12 avril 2023
Avis spontané
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Réponse de Direct Residential

Thank you Nicole for your lovely review - we are delighted we have accommodated you :)

Noté 5 sur 5 étoiles

First Time Renter

My first experience of looking for a flat and going through the process of potentially renting a flat. Ben and Linda were very helpful and attentive to all my thousand questions.

They made the process easy and I was kept well informed of what I needed to do to successfully complete this daunting process.

23 mars 2023
Avis spontané
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Réponse de Direct Residential

Hi Bubbliy, thank you for your lovely review - here to help with anything to make things easier for you.

Noté 5 sur 5 étoiles

Direct Residencial Epsom

From first contact with Direct Residencial Epsom, we found them to be professional, friendly and efficient in all aspects of our dealings, in particular Linda and Ben were very helpful and patient.

14 mars 2023
Avis spontané
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Réponse de Direct Residential

Thank you for this lovely review Steve, delighted we could help you find your new home

Noté 5 sur 5 étoiles

Great experience, Thank you Linda!

Great experience! Professional team, Linda make it all easy in a very good time!
Thank you and definitely recommend!

22 mars 2023
Avis spontané
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Réponse de Direct Residential

Thank you for you kind review Florin, it was our pleasure to help!

Noté 5 sur 5 étoiles

Easing absentee landlord concerns

A change of tenancy can often be a worrying time, particularly after a difficult and uncertain period, especially when living remotely from much of the action. Fortunately, DRS is always on hand to steer things forward and help to reduce stress levels.

17 février 2023
Avis spontané
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Réponse de Direct Residential

Thank you Paul; delighted to supported you as always.

Noté 5 sur 5 étoiles

A human business that manage their clients with compassion and kindness

Despite a very difficult encounter with a troublesome tenant, that resulted in being unable to carry out a viewing, the letting agent contacted me and even offered me some financial compensation, which was, under the circumstances and in today's ever expensive world - very much appreciated.

Nice to deal with human businesses, who can empathise with their clients on a personal level.

8 février 2023
Avis spontané
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Réponse de Direct Residential

Dear Zoe,

Thank you so much for your kind words; it was the least we could do.

So sorry that you had a wasted journey as wish you all the best.

Kind regards,
Direct Residential

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