Discount Tire Avis 

I purchase all my tires at discount tires, went there this morning at 830 for an air pressure check waited 10 minutes and no one even acknowledged I was there.

Overinflated tires by 10 pounds. Do not go to the East Colfax store in Denver! Always try to upsell

Went in to have my tires rotated for two vehicles on 12/7/2024 at the Discount at 1357 S Power Rd Mesa AZ. First vehicle was done and then the supervisor informed me that the installer had cracked the center cap and would need to order a new one. Not pleased. Then the second vehicle I was getting the tires rotated on went into the bay. The supervisor then informs me that a lug nut on one of the tires is so badly cross threaded that he doesn't know if he can get it off without damaging the bolt that it sits on and doesn't have anything to fix it if it does happen. Since I only get my tires rotated at this particular shop, I know where the problem lies. He then gives me a card for me to take to an independent auto shop to get this taken care of. More of my time to be wasted.
These instances are examples of just a few I have had with this particular location.
In addition to the above I had another car that had 4 new tires put on by this store about 2 months ago and 3 minutes after I left, the low tire warning went off. I returned to have them look at it. They pulled it into the bay, brought it out after 5 minutes and told me that the pressure was correct and that it had something to do with the computer and the TPS sensor not communicating (total lie) but if it did it again to bring it back. Of course it didn't. Why? Because they actually filled it to the correct pressure the second time.
They damaged another center cap in the past, ordered a replacement and then installed it on so loosely that it fell off on an 800-mile trip. I had to repay for that replacement out of my own pocket.
Absolutely the worst Discount I have ever dealt with and would strongly warn anybody dealing with this store.
Because of the vast problems I have had with this location, the next time I need tires or wheels I will be looking elsewhere, instead of Discount.

I stopped at Discount Tire at 1227 Branson Hills Parkway in Branson, Missouri after noticing a persistent thumping sound coming from one of my tires. The manager on duty came out and performed a visual inspection and informed me that I had a bolt that had lodged itself inside the tread of the tire. At that time, he told me that it was completely repairable, and that the repair was free of charge. He then took us inside to get our information and gave us a firm time for completion. Since we were traveling from out of town, this was very welcome news. This event was Saturday, November 2nd at around 2 p.m. I didn't get the managers name, but I wanted to express my gratitude and let people know that this location was fantastic. We were in and out in about 15 minutes!

Absolutely disgusting. I’ve been 3 weeks without. Vehicle because of an uneducated employee. Although the store manager Alex plainly told me we aren’t mechanics. You blew my PCM! You pulled my service vehicle into your bay then told me you had to push it out. Green valley automotive and myself which I’ve owned Salty dog repairs here in New HANOVER county for 32 years told you and showed you through proper diagnostic equipment what yall had done. Then you come back and say since it has 200000 miles it’s not covered. This service vehicle hasn’t had a problem since 2010 until it met your location. Karma is real I wish for your company the same problems you have created for me my wife and my children. Shame on you!!!!

I was referred by my auto shop for a tire pressure sensor replacement. TPMS on my car. I chose to purchase wipers also...mine were smearing. Good: quick wipers installation.
Bad: Refused to fix the TPMS on the one tire that had a bad sensor. Said I had unserviceable tires...too worn for their repair standards. Tried to get me to finance two new tires. I had my car inspected at three auto and tire shops before this one. My tires are Not an emergency risk.

On October 7, I visited the Discount Tire Store in Branson, MO, to have my tires rotated, balanced and to purchase a back window wiper. The sales person Aaron and Kyle and the workers in the shop did a great job rotating the tires and installing the new wiper. I spent less than 30 minutes at the store and was back on the road. We really appreciated there hard work.

TJ refused to honor realistic business to business tire mounting and balancing pricing @ $36.00 to mount and balance a tire for us local shop owners. TJ became unpleasant when I mentioned that $25.00 was as much as we would consider paying. We offered to show them a competing invoice from Firestone down the block for mounting and balancing the exact same tire And TJ didn't care! Complete waste of time, that is not how to honor B2B! To the staff that was laughing at me when I left, really good way to manage, "business retention!" Will never be back And if I have my way, neither will any of my trusted customers!

I own independent auto repair shops in Oklahoma, and Texas, and have trusted Discount Tire, for my customers’ tire needs, as well as exceptional customer service after the sale.
I relocated to Orange County, California where Discount Tire is called America’s Tire, where I recently started doing pickup and delivery of items for customers as well as businesses.
Yesterday, I picked up some tires from the location on Warner, in Huntington Beach, taking them to another location (store transfer).
I asked the associate that was helping me with the tires, “where are the drivers actually requested to park”? The associate answered.
Today, I returned to pick up another transfer, I was told a different place to park.
After the items were loaded, I asked the associate for the manager.
The unidentified man (wearing the managerial Red shirt), approached me asking “what do you want”?! I told him about the two different locations where I was told to park, by two different associates, and asked for the “proper protocol”.
The unidentified man had the audacity to say “You Work For Me, and You Do What I Say”, turned and stormed off!
I climbed up into my vehicle, sat there appalled and attempting to keep my composure for nearly 3 minutes.
I climbed back out and began unloading his tires (that another location had a “waiter” waiting to have them installed once they arrived), and the manager came to me once again, asking me what did I think I was doing?
I replied that I was a human being, and not his “employee, although I accepted the delivery assignment, I did NOT accept his attitude toward me.
He then responded with “your choice. Take it or leave it”.
So I left it… along with a few choice words of my own.
**My shops will no longer do business with Discount, or America’s Tire.
Totally unacceptable behavior and example for these poor employees who work at this location.

Great tire selection, great warranty, convenience!

I recommend to anyone looking for high-performance tires! I chose the MICHELIN SPORT ALL SEASON 4 for my Mercedes Benz E 550 Cabriolet. These tires provide great wet weather traction; haven't encountered any hydroplaning even during significant South Texas rain events.

Awesome service at the Discount Tyre Shop - super helpful and great customer service.

Zackary T came out and greeted me. I decided on the tires he recommended, PHA PHANTOM C SPORT. He came back out and said the lug nuts needed to be replaced with the one piece, I did agree to that. I also needed windshield wiper blades, mine were dried out. He completed the job very quickly and efficiently. He made sure tires were at the right pressure. He was pleasant and did the job to my satisfaction. Thank you, Pat Stanley

Worst experience I've had in my entire life at a tire shop. They overcharged for the tires. They can't do alignments or anything. It took them over three hours to even get to my car. Then, when they were finally done, they tell me they mounted the overpriced new tires and rotated them to the front...AND THEY MOUNTED ONE OF THE NEW TIRES ON A BENT RIM, IT CAN'T BE BALANCED, BUT THEY STILL ROTATED IT TO THE FRONT! They also lied and said they'd screw in the two Philips set screws I brought with me for my rotor since they'd have the tires off anyway. They said the rep I spoke to and paid initially never relayed the info, and they wouldn't have done it anyway because they don't do mechanical work. So they can screw lug nuts, but not two little screws with a screwdriver. To add to this, I nearly wreaked leaving because they put the one new tire with a bad rim on the front with one of my imd tires, and one new one on the rear opposite side. I hit the gas, and the car pulled hard to the left (new tire side, of course), I let off the gas, and it pulled hard right (older worn tire). Pure stupidity to pair a new and old tire on a front wheel drive car. I had to stop at a parts store to jack my car up and finish properly rotating my tires to make the one hour drive home. These morons should be sued and shutdown for incompetence!

I went in because I had tire low on pressure and my light was burning on the dash. When I got there at 3:15PM I was told there was 2 people in front of me. An hour and 15 minutes later I was told that they had a lot of appointments show up but I was still
on schedule fo 5:08PM. At 5:08 they told me they had a lot of call in appointments and they were automatically moved to the front of the schedule. And that I would be taken care of by 5:30PM. They finally came and got my car and moved it into a stall. 10 minutes later came and told me the tire was unfixable. To call in and make an appointment is a good thing because you can wait at
home until your appointment. But you shouldn't be put in front of customers that were there before you called in. You should not automatically be moved to the front of the line. I will never shop at the Discount Tires in Burleson Tx again.

The personalized service from the very beginning , starting with phone conversation was beyond reproach. The customer first rule is in practice during every aspect of my visit . From the updated communication by phone to first meeting at appointment time the staff is knowledgeable and so friendly . Tire prices were as advertised , the labor done in timely manner , the techs are as friendly as ever . I speak from experience , owning an automotive business for 22 years , dealing with the public and car issues , I can tell you this Discount Tire in cartersville ga. Does it right , top notch . I’d recommend this business to anyone in need of tires , or service . It was a very refreshing experience I must say . Thank you

I had to special order my tires-no biggy. While on the phone I requested to make an appointment and was told no just come to the store and we will take care of you. I went the day after I was notified the tires arrived and waited 20 mins before a sales rep spoke to me and was told I had at minimum a 1 hour wait. I declined as I had kids with me and that was not ok for the schedule I had that day. I came back 3 days later and was paid in full in about 10 mins and was told they would be with me shortly to get my 2 tires mounted. I’ve been waiting on my car with my kids for 1hour and 45 mins and still no service member in sight. They were certainly ready to take my money but as for physically doing the manual labor of getting my tires handled up on….I’m pretty annoyed. This is the first time I have ever had this problem at this location and I’ve been a loyal customer for 5 years with at minimum 2 visits per year for tire maintenance/purchases.

Edited to state I will NOT be back.

I love. Discount tired great service highly recommended

I was at the store in Kirkland Washington. The staff was very friendly and helpful. I was looking to install some mag wheels on a older car. The rims were a uni-lug design so they were unaware how they worked. They typically don't make this style much anymore however, they were very open to learning about them and making sure I was getting the right wheel washers that were needed to adapt to adapt them to fit my vehicle. I have purchased many tires from his store just because of my interaction like yesterday with the staff.

I went to the new store in Montgomery TX. Just wanted my tire air checked.
Very poor planning for whoever designed it.
There is a small outdoor bay for air checks. I have a Ford f150 and had to jump the curb to get my truck in the bay. The parking lot does not go around the building so I won't be taking any of my trailers here. Trying to back out with incoming vehicles will be a chore so I won't bother. Very poor planning.

**A Lifelong Customer’s Disheartening Experience with Discount Tire, Las Vegas, NV**

I have been a loyal customer of Discount Tire for many years, always valuing their commitment to quality and the exceptional warranty they offered on their products. For $25, I could purchase a warranty that covered road hazard repairs for free, a hallmark of their service that ensured my continuous patronage. However, my recent experiences over the past two years have severely tarnished my opinion of a company I once held in high esteem.

While I was out of town, I had my uncle purchase a set of four new tires from Discount Tire for my car, anticipating the same seamless experience I had always enjoyed. To my dismay, this has marked the beginning of a series of frustrating and concerning encounters. Every time I brought in a tire for repair, instead of receiving the prompt and efficient service I was accustomed to, I was told the tire was irreparable and had to be replaced. Each replacement came with a hefty $70 bill to repurchase the warranty, a stark contrast to the $25 I was used to.

Having spent $1400 on a new set of tires, I find it unacceptable that I should have to incur additional costs so soon, especially considering the tires had only accumulated a few thousand miles. Shockingly, I have had to replace all four tires within this short span of time. Recently, I was informed that the Pirelli tires I had bought were discontinued due to weak sidewalls, requiring me to wait a week for a replacement. This revelation shattered my trust in the company, as I had expected to be sold only the highest quality, safest products.

To compound my frustration, the replacements I received appear to be different from the originals, possibly narrower, and likely the source of my ongoing issues. The mismatch not only undermines the aesthetic appeal of my vehicle but also raises serious safety concerns. I feel betrayed, having invested a significant amount of money only to receive subpar products and service.

Discount Tire has not only let me down but has also jeopardized my safety. The confidence I once had in their ability to provide reliable, high-quality tires has been completely eroded. I am left with a profound sense of disappointment and concern for my wellbeing on the road. As a lifelong customer, I never expected to be treated with such disregard, and I urge others to reconsider before placing their trust in a company that has evidently lost its way.