Absolutely fantastic carrier and perfect for my standard dachshund. Always struggled to find a carrier for him as he such a long boy but the XL is absolutely perfect and makes carrying him such a bree... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As you say the solid base does a really good job supporting my puppies long body! The wide shoulder strap distributes the weight comfortably. Very pleased! Thank you, Simon Ansell
Excellent miniature dachshund carrier with long comfortable bottom for long body snd spine. Easy to carry and comfortable for dog. She loves going in it. Ideal for long walks or travelling on public t... Voir plus
The drawstring on the bag is very loose and it keeps releasing. Some of the stitching had unraveled. For nearly £150 I am disappointed with the quality.
À propos de l'entreprise
Écrit par l'entreprise
We’re Dogsnug — an independent dog brand based in Stoke Newington, London. We design and make carriers, harnesses, and jumpers in our workshop, creating thoughtful, good-looking gear that works beautifully for dogs and their people. Trusted by thousands of dog owners, Dogsnug creates comfortable, stylish, and long-lasting gear for dogs. Dogsnug began over 10 years ago, when we struggled to find kit that truly worked for our own whippet dog Kai. Too often, the choice was either practical but unattractive, or stylish but not built to last. So we set out to make products that do both — combining comfort, durability, and a modern look you’ll feel good about using. Since then, we’ve worked with thousands of customers, both online and in our Stoke Newington shop, to refine and perfect our designs. Every product is informed by real dogs, from dachshunds needing back support to whippets who hate the cold. We obsess over details like adjustable straps, water-repellent fabrics, and breed-specific fits, so daily walks, train rides, and adventures are easier and more enjoyable for everyone. We’re proud to stay independent and keep all our design and production in East London. At Dogsnug, our mission is simple: to keep your dog comfortable, safe, and stylish on every outing — while giving you gear you can trust to last.
Coordonnées de contact
54 Stoke Newington Church Street, N16 0NB, London, Royaume-Uni
- 07723679921
- info@dogsnug.com
- www.dogsnug.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product + supports small business
My husband and I were looking for a carrier for our puppy mini dachshund, he had some targeted ads from Dogsnug on Instagram and after a search, saw they had a store in Stoke Newington.
I went there after work and was greeted by the lovely staff in there, who were super helpful and knowledgeable (of course they were, they ran the business) and after finding out they hand make a lot of their accessories, I decided to buy.
We’ve used the Puppy carrier in our trip to Edinburgh and our pup was so comfortable in it that he falls asleep. I’m glad we took their advice and bought the size up as this would be a shame for him to outgrow so quick. It’s great quality and sturdy. I would say maybe slightly more padding in the shoulder strap but other than that it’s pretty great.
Dachshund Night & Rain Fleece Jumper
Good quality perfect fit we bought 3.
Keeps my sausage nice and warm when out and about.
The dog snug did not disappoint
The dog snug did not disappoint. Our little dachshund is a very happy and warm pup. Quite expensive but well worth it. May well be ordering a second soon.
Outstanding order not teceived
I received a notification in 12th November that the order had been despatched but I am unable to track it and I’m still waiting for the order on 20th November.
Really great quality bag
Really great quality bag, my pup is too young for long excursions and hadn’t liked the other bags we’ve tried but this one is like catnip - he falls asleep in it on trains, whilst walking around, even when visiting new cities! And the wide strap makes it comfy for me!
Fleece jumper
My dogs love their new coats it keeps them dry and warm on these wet and cold walks.
Absolutely brilliant company with customer service that is unbeatable!
Absolutely brilliant company. Went to great lengths to ensure I received my dachshund carrier in time for a holiday even after the (third party) delivery service had let them down by not collecting my purchase in time for next day delivery! Actual item is superb! 🤗 Perfectly designed specifically for dachshunds, it’s supportive, comfortable (for both doggy & owner) and extremely hard wearing AND discreetly stylish (even my partner was happy to “wear” it) Our dachsie ‘Clover’ quickly adapted to it and being so close to me AND not having to puddle her way through the wet streets resulted in a VERY happy (+ dry/clean) doggy 😊 Visiting Cornwall, a lot of fellow dog owners commented or even stopped us to ask where we had bought the carrier & we were more than happy to direct them to the Dogsnug website. Will definitely continue to use this company and are more than happy to recommend them for their superb & personalised customer service. Thank you for making our holiday much easier.. we look forward to many more years using this fantastic product.. 😊
Brilliant!
Easy checkout process and super fast delivery.
The Air Puppy & Dachshund Dog Carrier is very well made and feels sturdy with our mini dachshund inside. He obviously feels secure but I love the addition of the fastener that attaches to his harness. The wide padded strap makes it very comfortable and the fact the strap is adjustable is excellent for all members of the family to use. The deep pocket on the front is very useful and deep enough that you could put your phone inside without worrying about it falling out.
We had the poop bag holder as a free gift but I would have happily bought it. It's well made and feels sturdy, it clips onto the lead easily and dispenses the bags easily. It even came with a free roll of bags!
Lastly the plastic free packing is excellent and doubles as a free bag for life that has adorable pictures of dogs on the front.
I love that it's a British business with everything made sustainably in the UK and the workers are paid a fair wage. I'll definitely be back for more products as our puppy grows!
The produce
I am so impressed with the quality and…
I am so impressed with the quality and fit of the two fleeces I ordered from Dogsnug, for my dachshunds. I would definitely recommend this business!
Highly recommended DogSnug
This is my third purchase from DogSnug. The products are really good quality and the fleeces are just perfect for my little dachshund.
Customer service is also excellent, they quickly sent a replacement for an item that was sent in error. Would highly recommend
Did get the bag today thank you
Did get the bag today thank you! Thank you for sending bag to my new address. Bag is amazing, warm, sturdy and my chihuahua loves it!
I love the size and material
I love the size and material. The harness seems very flimsy and the drawstring poor quality considering how much it cost. I have only used it once for a short distance and was happy with it. We are going on a holiday soon so will be using it over long walks. He used it as a bed in the pub!
Expensive for a small bit of fabric…
Expensive for a small bit of fabric that you have to pull on, also the back rises when the dog is walking.
Not great
Beautifully made dog jackets & lovely colours .
No mention of measuring with a harness on if you require harness holes so you can clip the lead on so both mine were way too tight ~ I genuinely didn't think of doing that . I measured both correctly but the one for my smaller dog was too short along get back . The legs are too tight & will not bend my dog's paws to get them in the arm holes , no one should . Too snug ironically & over priced. I have donated the two I bought to a dog rescue. Disappointed

Réponse de Dogsnug
These fit very well
These fit very well, covering the whole back, high neck, chest and tummy, so, all cosy and dry. Good length with great reflective strip. Washes and dries quickly. I bought 3 to change often.

Réponse de Dogsnug
Dog carrier return
Hi unfortunately the dog carrier was not suitable for our dog therefore we requested a refund. I could see nothing wrong with the quality of the product and it may well be suitable for other dogs. I look forward to a reply re the return process.I note that indy original review i only gave one star. My mistake that I didn't click on the star rating . Happy to give it a 5 stars.my only observation is that we sent a message to your inbox but didn't receive a reply as to the procedure . Other than that all OK.

Réponse de Dogsnug
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







