Dogsnug Avis 97

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic carrier and perfect for my standard dachshund. Always struggled to find a carrier for him as he such a long boy but the XL is absolutely perfect and makes carrying him such a bree... Voir plus

Noté 5 sur 5 étoiles

As you say the solid base does a really good job supporting my puppies long body! The wide shoulder strap distributes the weight comfortably. Very pleased! Thank you, Simon Ansell

Noté 5 sur 5 étoiles

Excellent miniature dachshund carrier with long comfortable bottom for long body snd spine. Easy to carry and comfortable for dog. She loves going in it. Ideal for long walks or travelling on public t... Voir plus

Noté 2 sur 5 étoiles

The drawstring on the bag is very loose and it keeps releasing. Some of the stitching had unraveled. For nearly £150 I am disappointed with the quality.

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'articles pour animaux

Écrit par l'entreprise

We’re Dogsnug — an independent dog brand based in Stoke Newington, London. We design and make carriers, harnesses, and jumpers in our workshop, creating thoughtful, good-looking gear that works beautifully for dogs and their people. Trusted by thousands of dog owners, Dogsnug creates comfortable, stylish, and long-lasting gear for dogs. Dogsnug began over 10 years ago, when we struggled to find kit that truly worked for our own whippet dog Kai. Too often, the choice was either practical but unattractive, or stylish but not built to last. So we set out to make products that do both — combining comfort, durability, and a modern look you’ll feel good about using. Since then, we’ve worked with thousands of customers, both online and in our Stoke Newington shop, to refine and perfect our designs. Every product is informed by real dogs, from dachshunds needing back support to whippets who hate the cold. We obsess over details like adjustable straps, water-repellent fabrics, and breed-specific fits, so daily walks, train rides, and adventures are easier and more enjoyable for everyone. We’re proud to stay independent and keep all our design and production in East London. At Dogsnug, our mission is simple: to keep your dog comfortable, safe, and stylish on every outing — while giving you gear you can trust to last.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

97 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Great product + supports small business

My husband and I were looking for a carrier for our puppy mini dachshund, he had some targeted ads from Dogsnug on Instagram and after a search, saw they had a store in Stoke Newington.

I went there after work and was greeted by the lovely staff in there, who were super helpful and knowledgeable (of course they were, they ran the business) and after finding out they hand make a lot of their accessories, I decided to buy.

We’ve used the Puppy carrier in our trip to Edinburgh and our pup was so comfortable in it that he falls asleep. I’m glad we took their advice and bought the size up as this would be a shame for him to outgrow so quick. It’s great quality and sturdy. I would say maybe slightly more padding in the shoulder strap but other than that it’s pretty great.

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Really great quality bag

Really great quality bag, my pup is too young for long excursions and hadn’t liked the other bags we’ve tried but this one is like catnip - he falls asleep in it on trains, whilst walking around, even when visiting new cities! And the wide strap makes it comfy for me!

12 novembre 2025
Noté 5 sur 5 étoiles

Absolutely brilliant company with customer service that is unbeatable!

Absolutely brilliant company. Went to great lengths to ensure I received my dachshund carrier in time for a holiday even after the (third party) delivery service had let them down by not collecting my purchase in time for next day delivery! Actual item is superb! 🤗 Perfectly designed specifically for dachshunds, it’s supportive, comfortable (for both doggy & owner) and extremely hard wearing AND discreetly stylish (even my partner was happy to “wear” it) Our dachsie ‘Clover’ quickly adapted to it and being so close to me AND not having to puddle her way through the wet streets resulted in a VERY happy (+ dry/clean) doggy 😊 Visiting Cornwall, a lot of fellow dog owners commented or even stopped us to ask where we had bought the carrier & we were more than happy to direct them to the Dogsnug website. Will definitely continue to use this company and are more than happy to recommend them for their superb & personalised customer service. Thank you for making our holiday much easier.. we look forward to many more years using this fantastic product.. 😊

7 novembre 2025
Noté 5 sur 5 étoiles

Brilliant!

Easy checkout process and super fast delivery.
The Air Puppy & Dachshund Dog Carrier is very well made and feels sturdy with our mini dachshund inside. He obviously feels secure but I love the addition of the fastener that attaches to his harness. The wide padded strap makes it very comfortable and the fact the strap is adjustable is excellent for all members of the family to use. The deep pocket on the front is very useful and deep enough that you could put your phone inside without worrying about it falling out.
We had the poop bag holder as a free gift but I would have happily bought it. It's well made and feels sturdy, it clips onto the lead easily and dispenses the bags easily. It even came with a free roll of bags!
Lastly the plastic free packing is excellent and doubles as a free bag for life that has adorable pictures of dogs on the front.
I love that it's a British business with everything made sustainably in the UK and the workers are paid a fair wage. I'll definitely be back for more products as our puppy grows!

10 novembre 2025
Noté 5 sur 5 étoiles

Highly recommended DogSnug

This is my third purchase from DogSnug. The products are really good quality and the fleeces are just perfect for my little dachshund.
Customer service is also excellent, they quickly sent a replacement for an item that was sent in error. Would highly recommend

3 novembre 2025
Noté 3 sur 5 étoiles

I love the size and material

I love the size and material. The harness seems very flimsy and the drawstring poor quality considering how much it cost. I have only used it once for a short distance and was happy with it. We are going on a holiday soon so will be using it over long walks. He used it as a bed in the pub!

31 octobre 2025
Noté 3 sur 5 étoiles

Not great

Beautifully made dog jackets & lovely colours .
No mention of measuring with a harness on if you require harness holes so you can clip the lead on so both mine were way too tight ~ I genuinely didn't think of doing that . I measured both correctly but the one for my smaller dog was too short along get back . The legs are too tight & will not bend my dog's paws to get them in the arm holes , no one should . Too snug ironically & over priced. I have donated the two I bought to a dog rescue. Disappointed

27 octobre 2025
Logo de Dogsnug

Réponse de Dogsnug

I’m sorry to hear the jumpers didn’t work out for your dogs. You’re right — we don’t currently mention measuring with a harness on. It’s a tricky one to standardise, as some harnesses sit flat while others are more built up, but it’s great feedback and we’ll start advising customers to measure their dogs while wearing a harness if they’re choosing the harness-hole option.

Our jumpers are designed to sit close for warmth and comfort, but they should never feel restrictive. If the fit felt too tight, we’d have been very happy to help find the right size — we’re always here for that.

Thank you so much for taking the time to write a review.

Noté 5 sur 5 étoiles

These fit very well

These fit very well, covering the whole back, high neck, chest and tummy, so, all cosy and dry. Good length with great reflective strip. Washes and dries quickly. I bought 3 to change often.

20 octobre 2025
Logo de Dogsnug

Réponse de Dogsnug

Thanks so much for taking the time to review us.
We’re thrilled to hear the fit’s spot on and that your pup’s staying warm, dry, and visible. Three jumpers on rotation — that’s some clever thinking!

Noté 5 sur 5 étoiles

Dog carrier return

Hi unfortunately the dog carrier was not suitable for our dog therefore we requested a refund. I could see nothing wrong with the quality of the product and it may well be suitable for other dogs. I look forward to a reply re the return process.I note that indy original review i only gave one star. My mistake that I didn't click on the star rating . Happy to give it a 5 stars.my only observation is that we sent a message to your inbox but didn't receive a reply as to the procedure . Other than that all OK.

27 octobre 2025
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Réponse de Dogsnug

Thank you so much for updating your review — we really appreciate it!
We did reply to your original message at the time, but I just checked and looks like the email bounced back as undeliverable. We’ve just sent another message to make sure you have all the details — if it doesn’t come through, please do get in touch by emailing: customercare@dogsnug.com, and not through the contact form, in case the contact form is not working properly.

We’re really glad you were happy with the quality and so grateful for the five stars — it means a lot!

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