Terrible Support after hours. eCommerce Website was down for over 3 hours due to a server-side issue that only Domains.co.za has the level of assess required to address. Their website promotes 9... Voir plus
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Terrible Support after hours. eCommerce Website was down for over 3 hours due to a server-side issue that only Domains.co.za has the level of assess required to address. Their website promotes 9... Voir plus
L'entreprise a répondu
The service and program works very well and I've enjoyed working with Domains.co.za. Will definately recommend it to friends & family. E Harmse
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We have been having plenty of issues with our previous email provider. But since moving over to Domains.co.za. Our experience improved dramatically. We went from having email issues once a month.... Voir plus
L'entreprise a répondu
Best experience of the day ever today after almost having my heart skip a beat, thank you so much Beverley W and the Domains team behind the scenes for the awesome service support....BEST SERVICE PR... Voir plus
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Domains.co.za is a leading domain name registrar and web hosting provider based in South Africa. With a strong focus on customer satisfaction, service excellence, and security, the company has earned a stellar reputation for individuals and businesses looking to establish a strong online presence. The comprehensive range of products and services offered by Domains.co.za include Domain Name Registration, Web Hosting, WordPress Hosting, VPS Hosting, SSL Certificates, Email Hosting, and Site Builder Add-on. The company simplifies Domain Name Registration and management with a wide range of extensions, easy setup, and optional privacy protection, making it effortless for individuals and businesses to secure their online presence. Domains.co.za offers reliable Web Hosting with SSD storage, free SSL Certificates, 1-Click installs, and excellent support, catering to various needs and ensuring high-performance and security for websites. The WordPress Hosting service offers optimised performance, automatic updates, free SSL Certificates, backups, staging environments, and dedicated support for a seamless and secure WordPress experience. Domains.co.za's VPS Hosting offers dedicated resources, enhanced security, SSD storage, scalable options, easy management tools, and reliable support for businesses and individuals with specialised hosting needs, ensuring high performance and reliability. The company offers Domain Validated (DV), Organisation Validated (OV) and Extended Validation (EV) SSL Certificates to secure websites and protect sensitive data. Domains.co.za's Email Hosting packages provide reliable, professional email management with custom addresses, spam filtering, virus protection, webmail access, and scalable plans, ensuring seamless communication for businesses of all sizes. Site Builder is an intuitive tool for creating professional websites easily. With drag-and-drop features, customisable templates, and built-in tools like e-commerce and SEO, it's perfect for blogs, portfolios, or online stores. Site Builder is only available as an add-on to a web hosting package. The company is committed to providing quality to its customers. With a user-friendly interface, competitive pricing, and exceptional customer support, Domains.co.za ensures a smooth and hassle-free experience for managing online assets. Domains.co.za is the provider of choice for domain and hosting needs.
219 Osborn Road, Houghton Estate, 2198, Johannesburg, Afrique du Sud
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The service and program works very well and I've enjoyed working with Domains.co.za. Will definately recommend it to friends & family. E Harmse

Réponse de Domains.co.za
Helped me recover my domain. Great service from Tammy

Réponse de Domains.co.za
Best experience of the day ever today after almost having my heart skip a beat, thank you so much Beverley W and the Domains team behind the scenes for the awesome service support....BEST SERVICE PROVIDER OF ALL TIMES!
And this one goes for Beverley W....cant thank you enough and way to end the week with a great laugh.....thanks for the awesome support!

Réponse de Domains.co.za
Domain.co.za’s AI Website Builder is an absolute game-changer for anyone looking to launch a website, offering a remarkably easy-to-use platform that does all the heavy lifting. As a brand-new customer, I was blown away by how intuitive the process is; you simply answer a few basic questions about your project, and the artificial intelligence instantly generates a sleek, professional layout. There is no complicated coding or confusing design jargon to stress over, making it the perfect tool for beginners who want high-quality results in a matter of minutes.
Beyond the innovative design tools, the entire product suite offered by Domain.co.za is excellent and completely seamless. From securing my initial web address to setting up robust, reliable hosting, every single service works flawlessly together. It is incredibly refreshing to find an all-in-one provider where the backend tech is fast, stable, and built to handle everything a growing online presence needs without any unexpected technical glitches.
What truly makes Domain.co.za stand out from the competition, however, is their outstanding customer service. Coming into a new platform can sometimes feel overwhelming, but their support team goes above and beyond to ensure a smooth onboarding experience. They are remarkably quick to respond, highly knowledgeable, and treat you like a valued partner rather than just another ticket number.
As a new customer, I am thoroughly impressed by the perfect balance of top-tier technology and genuine, human-centric support. Domain.co.za has exceeded all my expectations, proving that you don't have to sacrifice stellar customer care to get an excellent, modern product. I am incredibly glad I made the switch and look forward to hosting my digital projects here for years to come.

Réponse de Domains.co.za
We are an accounting firm and needed to resolve issues around our domain and hosting. The service we've received from Domains.co.za left all of us amazed. The friendliest, patient and most knowledgeable staff I've ever interacted with. They deserve more stars than 5.

Réponse de Domains.co.za
Excellent and very quick service. Chad to be highly recommended.
If I wasn't sure which company I wanted to go with before our call this morning, I sure as hell was after.
been a client one day and everything is working fantastically so far.
great price on my package which is a perfect fit for my company.
thanks again Chad!!

Réponse de Domains.co.za
Terrible Support after hours.
eCommerce Website was down for over 3 hours due to a server-side issue that only Domains.co.za has the level of assess required to address.
Their website promotes 99% uptime and 24/7 monitoring and ticket support however the response time was terrible and only got assisted 3 hours into the issue with real support provided the following morning. (Noted in their AI chatbot which is of no use honestly)

Réponse de Domains.co.za
We have been having plenty of issues with our previous email provider. But since moving over to Domains.co.za. Our experience improved dramatically.
We went from having email issues once a month. To virtually none.
Their level of service is amazing.
Their technicians are attentive and patient.
I see others mentioning wait times. And even though sometimes employers can be impatient if emails are down. But I imagine that there is simply other work to attend to as well. Other people also have problems, not just me.
I am completely happy that we switched over.

Réponse de Domains.co.za
It has been 6 months since I moved over to Domains. I should have done this from the beginning. The service is absolutely fantastic, and the personnel are going out of their way to ensure top service. Really, a company that cares about its clients. Will recommend any day.
Awesome service experience and service delivery is topnotch and I'm very happy migrating to domains ISP
its been a smooth 6 months sailing journey with Domains.co.za, in the past 6 months ive never had a single glitch with accessing or operating my company website or emails, id recommend your services anytime in this lifetime. thank you for hosting my company with ease. keep up the good work!
Great service. They don't flood your inbox like the other companies do. They are responsive, interactive, and helpful.
Professional company with good customer communication.
Great service
The domain was transferred out of my account without any authorisation. This is as bad as it can get. Never use this service.

Réponse de Domains.co.za
Firstly, I was impressed by how soon I received a call back after sending a query for more information via email. I think the time difference between sending the email and receiving the call was definitely within an hour as I sent the email "after hours".
The consultant who took my call (Chad B), was extremely knowledgeable, very professional, and oh sooooo patient with all the questions I needed clarity on even though some of the information i asked him about, was available under their FAQ's.
The information contained on their website is very comprehensive and I also had a look at their reviews before reaching out to chat to them.
When I am "ready", I would really want to have them "host my website".
Chad B's professionalism, quick response time and product knowledge was the "game changer" for me.
Thank you Chad, much appreciated 👏.
Regards, Berenice
PS: It establishes rapport when you engage with an organization's representatives and you can hear the friendliness in the tone of voice and what makes it an even better "user experience", is the fact that he actually has a very nice voice, as well.
We are using Domains from Zimbabwe and so far they offer the best services, they are always quick to respond to our emails when we need support, I highly recommend them

Réponse de Domains.co.za
They are biggest scammers they charged the 3rd domain payment without my consent first then they suspended all my domains. please don't buy domain from them

Réponse de Domains.co.za
Fantastic! Fast, Reliable and Great Prices. The team is always ready to help within minutes and with such professionalism and grace. Would definitely recommend

Réponse de Domains.co.za
This company has the most incredible support and customer service I’ve ever worked with. Their servers work so efficiently too, never have downtime ever.
Been a client of Domains for over 2 years. Have about 100 websites and apps hosted with them, I have 0 complaints. Big applause for everyone at this company👏🏼👏🏼

Réponse de Domains.co.za
SLA clearly states support from 10am - 2pm on Sundays.
Critical VPS restore failed in THEIR panel.
Panel won't start or restart VPS, only that an error occurred and we should contact THEIR support.
Main reason for using domains is because of their reputation to be professional and respond within SLA.
Now past 2pm after issue was reported around 8:30 this morning.
Not even a response to confirm receipt (besides auto reply) or an update of the status.
Very disappointing as this was the one time we required a swift response from them and because the issue is with their backup and restore of the VPS.
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