Banner for Dortech Direct

Dortech DirectAvis 

3 851
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price, fast service. Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks. Left the car windshield, windows, and mirrors spotle... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

prompt, no-problem delivery of a single item simple order . I chose Dortech again because previously for a complex order they were very sensible and helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was recommended this product as the best of the best when i was searching for a steering wheel lock and other security items for my first ever campervan. I'd invested a lot of time and effort into... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the go... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. Magasin de materiaux de construction
  3. Fournisseur d'engins de chantier
  4. Fournisseur de portes
  5. Fournisseur de matériel de protection anti-incendies
  6. Magasin d'outillage

À propos de Dortech Direct

Écrit par l'entreprise

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Écrit par l'entreprise

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 851)

575 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful on the phone …

Very helpful on the phone and the items arrived promptly. Thank you!

9 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your kind words! We’re pleased our team could assist you and that your items arrived promptly.

Noté 5 sur 5 étoiles

Good product

Good product, reasonable price, good delivery service

2 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your feedback! We’re pleased you were happy with the product, pricing and delivery service.

Noté 5 sur 5 étoiles

James R is an asset!

James R was brilliant, dedicated in helping, whilst very friendly and professional! Speedy response in helping me with a difficult customer! 5✨ James! Thank you!

27 avril 2026
Avis spontané
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the amazing review! We’ll be sure to pass your kind comments on to James R. We’re delighted he was able to assist you in a friendly and professional manner.

Noté 5 sur 5 étoiles

Good!

Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the good fortune of dealing with Kimberley in customer services then I think you will agree that she is like a ray of sunshine on an otherwise cloudy day. Onwards and upwards Dortech Direct!!

27 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We’re concerned to read your comments, as they do not reflect our records. Your order was placed on 1st April and was delivered the following day on 2nd April, well within the stated timeframe. Proof of delivery has also been provided to you directly.

Based on this, we are unclear as to the basis of your claim that the order was outstanding for 19 days. If there has been any confusion or you believe this relates to a different order, please contact us directly so we can clarify this for you.

Noté 2 sur 5 étoiles

Very poorly packaged spaghetti

Very poorly packaged so multiple rolls of foam tape loose in box had unraveled in to a spaghetti mess.
Frustrating when you have a job to get on with!

15 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We’re sorry to hear about the condition your order arrived in. As discussed via email, this has been raised with our dispatch team and is currently under review to understand what went wrong and prevent it happening again.

We appreciate you bringing this to our attention and apologise for the inconvenience caused.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery
And we're cheaper than buying straight from the manufacture

14 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your review! We’re pleased you were happy with the quick delivery and competitive pricing.

Noté 5 sur 5 étoiles

Well wrapped

Well wrapped, all good 👍

14 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your feedback! We’re glad your order arrived safely and well packaged.

Noté 1 sur 5 étoiles

Not as good as advertised,

Not as good as advertised,

26 mars 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We believe this review relates to the product rather than the service provided. As this review has been left under our service performance, we would like to clarify that we are always happy to assist with any product-related concerns directly and would encourage you to contact us so we can help resolve any issues.

Noté 5 sur 5 étoiles

Metolux Metoset

Ordered Metolux metoset as it had good reviews and feedback online.
Very easy to use and work with and has filled the cracks in our wall.
Delivery was very quick.

24 mars 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your detailed review! We’re pleased to hear the Metolux Metoset worked well for your project and that you were happy with the quick delivery.

Noté 5 sur 5 étoiles

Great

Updated from 1* to 5* as I reviewed the wrong company!

These guys were actually great - much cheaper than anywhere else.

24 mars 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you so much for updating your review and for the kind 5★ rating!

We really appreciate you taking the time to correct this, and we’re glad to hear you found us great value and a better option than elsewhere. Your support means a lot to us, and we’re pleased we could deliver a positive experience for you.

Noté 2 sur 5 étoiles

UPVC Cleaner

I bought this spray which was advertised as a cleaner for upvc. It was in fact a silicon spray to aid sliding doors and windows but had no effect on upvc. Probably fine for its intended purpose but useless as a cleaner.

24 mars 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your review.

We’ve checked the order details and can confirm that the item purchased was **Dortech Direct Silicone Lubricant Spray – 500ml**. This product is specifically designed and advertised as a lubricant, not a cleaner spray.

If you were intending to purchase a cleaning product, it’s possible there may have been some confusion at the time of ordering. We’re always happy to help clarify product uses before purchase to ensure you get exactly what you need.

If you’d like assistance selecting a suitable cleaner or resolving this further, please feel free to get in touch with us directly.

Noté 5 sur 5 étoiles

Superb company

Superb company to do business with they keep you informed from point of order to delivery of goods.

9 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your wonderful 5★ review! We’re really pleased to hear you were happy with the service and that we kept you updated throughout your order. We truly appreciate your support and hope to work with you again soon.

Noté 5 sur 5 étoiles

Great price and products fantastic…

Great price and products fantastic service
Fast delivery great comms
RECOMMENDED. 5☆

8 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your fantastic feedback and 5★ rating! We’re glad you’re happy with the pricing, products, fast delivery, and communication. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Noté 4 sur 5 étoiles

Good price and well packed product

Good price and well packed product - just what I needed. Slightly let down with delivery date - had not arrived 5 days after the date. So I rang up and the procust appeares two days later. Maybe order mislaid temporarily or you have been super busy. No probs either way. Will come first to you in future.Best wishes. Peter

20 mars 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you very much for your kind review and for taking the time to share your experience.

We’re really pleased to hear that you were happy with the price and packaging, and that the product met your needs. That said, I’m sorry the delivery didn’t arrive as expected and that you had to get in touch to prompt an update. We understand how important timely delivery is, and we’re working to ensure delays like this are minimised and communicated more clearly.

We appreciate your understanding and your generous comments despite the delay it means a great deal to us. We look forward to serving you again in the future and will do our best to make your next experience seamless from start to finish.

Noté 1 sur 5 étoiles

poor service.

After buying a hand glass lifting sucker I was immediately received a email saying due to suppliers it will take 3 weeks to arrive . I had to phone doortech direct after the 3 weeks for a update and the said it could take another 4 weeks to arrive .very poor communication with customers and a very poor service.

15 avril 2026
Avis spontané
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for taking the time to share your feedback. I’m very sorry for the frustration and inconvenience caused by the delay to your order and the lack of clear communication throughout the process.

As outlined in our emails sent on 30th March and 16th April, we experienced unexpected supply chain issues that significantly impacted our delivery timelines. However, I fully recognise that this does not excuse the inconvenience caused to you, nor the need for clearer and more proactive updates from our side.

We understand how disappointing it must have been to wait beyond the initial timeframe and then have to contact us for further information. This is not the level of service we aim to provide, and your feedback highlights where we need to improve.

As confirmed, your refund has now been processed, and we hope this has been resolved to your satisfaction.

Noté 1 sur 5 étoiles

late delivery

Despite paying for 3-5 day delivery we received the Sika sealant after 12 days. This caused us a stoppage in our production. Not acceptable.

2 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your feedback, and we’re very sorry to hear about your experience.

We understand how frustrating and disruptive this delay must have been, especially after paying for a 3–5 day delivery and relying on the product to keep your production running. A 12-day delivery is not acceptable, and we sincerely apologise for the inconvenience and the impact it caused your operations

We are currently reviewing what went wrong with this order to ensure it doesn’t happen again

Noté 5 sur 5 étoiles

Right product for use

Received the product and all is okay thankyou

2 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your 5-star review, we’re glad to hear the product arrived safely and everything is okay. We appreciate your support!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus