Banner for Dortech Direct

Dortech DirectAvis 

3 851
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price, fast service. Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks. Left the car windshield, windows, and mirrors spotle... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

prompt, no-problem delivery of a single item simple order . I chose Dortech again because previously for a complex order they were very sensible and helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was recommended this product as the best of the best when i was searching for a steering wheel lock and other security items for my first ever campervan. I'd invested a lot of time and effort into... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the go... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. Magasin de materiaux de construction
  3. Fournisseur d'engins de chantier
  4. Fournisseur de portes
  5. Fournisseur de matériel de protection anti-incendies
  6. Magasin d'outillage

À propos de Dortech Direct

Écrit par l'entreprise

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Écrit par l'entreprise

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 851)

575 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

yep all good and pretty good

yep all good

29 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your review! We’re pleased to hear everything was good and that you were happy with your experience. We really appreciate your support and hope to serve you again soon.

Noté 5 sur 5 étoiles

Happy with Dortech

Dortech supplied the items I wanted at a good price and were fairly helpful when I contacted them. The delivery was fine

1 mai 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your kind review. We’re delighted to hear you were happy with the products, pricing, and service from Dortech. It’s great to know the delivery went smoothly as well. We appreciate your support and look forward to helping you again in the future.

Noté 1 sur 5 étoiles

Ordered off them and told didn't have…

Ordered off them and told didn't have in stock, and had to wait ages for refund after chasing my order , won't bother again

15 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We’re sorry to hear you were unhappy with your experience. At the time of ordering, the extended lead time was advised before the order was processed. The goods then arrived on the same date that cancellation was requested and had already been dispatched. Following refusal of the delivery, the items were returned back to us and the refund has since been issued in line with our returns process.

We appreciate your feedback and apologise for any frustration caused throughout the process.

Noté 5 sur 5 étoiles

Very good response time good…

Very good response time good product10/10.

1 mai 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the fantastic feedback! We’re really pleased you were happy with both the product and our response time. We appreciate the 10/10 review!

Noté 5 sur 5 étoiles

Good stuff

Great product. Great price. Quick delivery.

23 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your review! We’re glad you were happy with the product, pricing, and fast delivery. Your support means a lot to us

Noté 5 sur 5 étoiles

Order and communication was quick and…

Order and communication was quick and clear.

1 mai 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your kind words! We’re pleased to hear the ordering process and communication were quick and clear. We look forward to serving you again.

Noté 5 sur 5 étoiles

Great customer service

Very helpful customer service

1 mai 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the 5-star review! We’re delighted to hear our customer service team was helpful. We’re always here if you need anything.

Noté 5 sur 5 étoiles

This is an excellent product removed…

This is an excellent product removed stains and scuff marks other products would not touch.

13 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the amazing feedback! We’re thrilled to hear the product removed stains and scuff marks that other products couldn’t. We really appreciate your support!

Noté 1 sur 5 étoiles

I was a part missing from my order and…

I was a part missing from my order and have tried contacting about it multiple times with no luck👎

23 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Hi, we’re sorry to hear you feel this way. We did receive your email with the images attached, however we replied on 27.04.2026 at 9:12am advising that we were unable to open the attachment and asked for the images to be resent. Unfortunately, we did not receive a further response after this. Please resend the images and we’ll be happy to assist further.

Noté 5 sur 5 étoiles

Easy to speak to someone from Dortech…

Easy to speak to someone from Dortech on the telephone. Quality product (coastal letterbox). There were postal delays but these were communicated with me via Dortech. Website a little clunky but prices good and was reassured by phoing company directly.

10 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your feedback! We’re pleased you were happy with the product and our customer service. We appreciate your patience with the postal delays and are glad our communication kept you updated throughout.

Noté 5 sur 5 étoiles

Great Quality Product

Great Quality Product

28 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your review! We’re delighted to hear you’re happy with the quality of the product.

Noté 1 sur 5 étoiles

Late & incomplete delivery

Late & incomplete delivery, then the rest came but it all was too late for the intended job

28 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We’re sorry to hear you were unhappy with your order. The shipping method selected at checkout was our 2–5 working day service, and the parcels were delivered on the 4th and 5th working days respectively, which is within the advertised delivery timeframe.

If there were any issues with the order, we would always encourage customers to contact us directly so we can investigate and help resolve the matter. Unfortunately, without being made aware of any problems, we are unable to assist.

Noté 5 sur 5 étoiles

Product arrived in good time and was…

Product arrived in good time and was easy to apply. How well it wears only time will tell.

8 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your feedback! We’re pleased your order arrived quickly and that the product was easy to apply. We hope it continues to perform well for you over time.

Noté 2 sur 5 étoiles

Misleading at best

The website claims that items are in stock when they are not, presumably so you don't lose the sale to another supplier who does actually have stock. And then you have the audacity to allow customers to pay extra for faster 2-5 days delivery knowing full well that it will be 10+ days because you have to order the products in.

27 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thanks for your feedback I’m sorry to hear you’re unhappy with the service.

To clarify a few points:

The website states “stock available” because this is based on live information from our suppliers, not just our own warehouse stock. We list items as available in good faith that the supplier inventory is accurate at the time of ordering.
In some cases, we rely on supplier stock holding rather than physically holding every item ourselves, which allows us to offer a wider range of products.
The delivery estimates shown at checkout are based on typical fulfilment times and are intended to reflect normal conditions. In most cases, orders do arrive within these timeframes.
That said, we acknowledge that supply chain delays can occasionally occur, which may extend delivery beyond the estimated window. We’re sorry when this happens and understand the frustration it causes.

We appreciate you taking the time to leave your review and are sorry that your experience didn’t meet expectations on this occasion.

Noté 5 sur 5 étoiles

Good Company

Been using this guys for a years never had issues

8 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your continued support over the years! We really appreciate your loyalty and are glad we’ve consistently met your expectations.

Noté 5 sur 5 étoiles

Great supplier

8 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for your kind review! We’re pleased to hear you’re happy with our service.

Noté 5 sur 5 étoiles

The pvc cleaner I purchased is…

The pvc cleaner I purchased is fantastic. It is the best i have ever used. My package arrived fast and in perfect condition. Ordering my pvc cleaner was simple and quick. I will order again. This is a product you must try.

11 mars 2026
Logo de Dortech Direct

Réponse de Dortech Direct

Thank you for the fantastic feedback! We’re delighted to hear how impressed you are with the PVC cleaner and that your order arrived quickly and in perfect condition. We look forward to serving you again soon

Noté 2 sur 5 étoiles

I waited a very long time for my order

I waited a very long time for my order. The sealant jars were not in good condition, scratched and dented.

24 avril 2026
Logo de Dortech Direct

Réponse de Dortech Direct

We’re sorry to hear that you experienced a delay with your order and that the sealant jars did not arrive in the condition expected.

If there are ever any issues with an order, we always encourage customers to contact us directly so we can investigate and work towards a resolution. Unfortunately, without being made aware of the problem, we are unable to help or put things right.

Noté 1 sur 5 étoiles

Advertised product at a low price but wouldn't honour it even though product was in stock and no suggestion that the price advertised was a mistake.

Dortech advertised a product I needed in stock at a low price, order was placed & paid for with courier delivery, then 4 days later (!) Dortech cancelled order with reason given 'due to severe price increases we are unable to supply'. The same product is now on sale at a significantly higher price, but they wouldn't honour the original advertised price.
No suggestion they made a mistake with the original price, so going to report to trading standards for misleading advertising.
Steer well clear of this store if you want a product delivered in a timely fashion at the advertised price, especially if the price advertised is significantly lower than the competition.

27 avril 2026
Avis spontané
Logo de Dortech Direct

Réponse de Dortech Direct

We’re sorry that you’re unhappy with your experience. As previously explained via email, due to a sudden and significant increase in supplier pricing, we were unable to fulfil your order at the originally listed price. As a result, your order was cancelled and a full refund was issued promptly.

While the product is now available on our website at an updated price, this reflects the revised cost from our supplier. We appreciate this may be frustrating; however, as outlined in our Terms and Conditions, we reserve the right to cancel orders where pricing or supply issues arise.

This matter has been fully addressed, and the refund has been completed.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus