DPH Removals&Storage Avis 

362
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Daryl and his team were polite , arrived on time ,put down floor coverings . They handled my belongings with care , a very professional company . I would recommend DPH to anyone who wants the b... Voir plus

Noté 5 sur 5 étoiles

DPH Removals delivered an outstanding service from the very first quote right through to the final box being placed exactly where we wanted it. Their team showed exceptional care and attention, t... Voir plus

Noté 5 sur 5 étoiles

From start to finish our experience with DPH has been exceptional. Extremely helpful in all aspects, after a very stressful time, they calmed us down with their professional approach and attent... Voir plus

Noté 5 sur 5 étoiles

The booking process was straightforward, and it was easy to pay. They were able to fit me in quite quickly. And the men who came to do the removals were all friendly, on time, and communicative (let m... Voir plus

À propos de l'entreprise

  1. Entreprise de livraison

Écrit par l'entreprise

DPH Removals Boston, Lincolnshire provide home and office removals, packing services and vehicle transportation in Lincolnshire, UK and Europe.


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5,0

Excellent

TrustScore 5 sur 5

362 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(362)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional service

Exceptional service. Removal guys were so efficient, very friendly. The admin team also on point with information and invoice links for payment. I would highly recommend this company for any removal needs. Cannot thank them enough for their high quality service.

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Top marks to DPH

We have been delighted with the care and attention we received from our initial enquiry to the actual day of removal. Nothing was too much trouble; we were only able to confirm our move the day before, but this wasn't a problem. The removal lorry arrived spot on time, and the three guys took time to lay down mats to protect our carpets before touring round the house to be advised what was staying put. No damage whatsoever was done to the house, and everything was removed within 3 hours, to go into storage. This experience was as pleasant as it possibly could be.

8 janvier 2025
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Réponse de DPH Removals&Storage

Thank you so much for your kind words, we were happy to be able to help out. It must be a relief for it all to be done and dusted now (other than all the unpacking anyway!).

Noté 5 sur 5 étoiles

Highly recommend

Excellent service all the way through the process. From the quotation, the preparation through to the actual removals everything was very professional and very well done.
Completed a house move which included a period of time for storage.

2 janvier 2025
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Réponse de DPH Removals&Storage

Thank you for the lovely feedback, so glad you were happy with everything. Hopefully you’re settling in well and not still tripping over too many boxes!

Noté 5 sur 5 étoiles

I was dreading moving!

I was dreading moving it is such a stressful business & moving day being the 17th December didn’t help being so near Christmas but this lovely company made everything so easy, I can’t thank them enough & I would certainly recommend them as they were recommended to me, well done guys 👏

17 décembre 2024
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Réponse de DPH Removals&Storage

Thank you, so glad you were happy with the service - always nice to have a happy customer! Hopefully you’re settling in ok and you managed to have a good Christmas in your new home.

Noté 5 sur 5 étoiles

This company were brilliant from start…

This company were brilliant from start to finish. They stepped in last minute when our other company went available. Would highly recommend and we will use them in the future.

16 décembre 2024
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Réponse de DPH Removals&Storage

Thank you so much for the great feedback and happy that we were able to help you out, we know how stressful it can be with everything happening so last minute! Hope you’re settling in well.

Noté 5 sur 5 étoiles

DPH take the stress out of moving!

Moving is stressful - it’s one of life’s great mysteries why conveyancing is, hands-down, one of the most frustrating and upsetting experiences in life. However what is NOT stressful is letting DPH do the removals side of it. They were an absolute pleasure to deal with throughout the whole process. From the fab ladies in the office to the chaps with the lorries. We relocated from Yorkshire to Lincs and they also stored our stuff for nearly 3 months. I am wholeheartedly happy to recommend them. Thanks DPH!

20 décembre 2024
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Réponse de DPH Removals&Storage

Thank you for the fantastic feedback, we’re so pleased that you were happy with everything, it was always a pleasure chatting with you! We all wish you the best in your new home.

Noté 1 sur 5 étoiles

Don’t take responsibility for…

Having recently reviewed this company due to disappointments we encountered and damage to our items, we received a rambling response pretty much blaming us for their bad practices. Yes , they did begrudgingly refund us the cost of a completely ruined brabantia kitchen bin , the other issues took another month to become apparent. Our freezer started leaking and we noticed damage to the casing. This had to be replaced. A new sofa was purchased. Kitchen cups and plates replaced because a whole box was broken. My iron had a crack in its casing . Their ‘ don’t look at us , look at them ‘ attitude hasn’t just been experienced by us but looking at their other reviews , there are several that say the same as we did. For example -
‘Your company moved us on the date we wanted, but there were a few things that got damaged during the move. We knew about wires that were pulled out of my mobility chair, which will not work now and there was slight damage to the top opening of a small chest freezer’
This was from another customer who received a rambling it’s your fault not ours reply from DPH.
these reviews are useful when deciding a company for such an important event like a house move.
If I had realised , I just wouldn’t have chosen this one !!

1 novembre 2024
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Réponse de DPH Removals&Storage

Once again, as we stated in our response to your original review, we are all deeply hurt by this, after the entire team went above and beyond to keep costs down and to ensure that your move was completed as smoothly as possible under the circumstances.
Our sincerest apologies if you found our response rambling, but it was important to us that we took the time and responded to each of the points that you had made. Our response was not designed to place blame, but merely to advocate for ourselves and our values as a company.
We resent the implication that the refund on the dented bin was given ‘begrudgingly’ as this certainly wasn’t the case. We fully accepted that the damage to this item occurred whilst it was in our care and therefore there was never any hesitation that you would receive a full refund for this item. With regards to the damaged box contents, we would have to direct you to our terms and conditions which clearly state that owner packed items are not covered under the insurance. As I’m sure you are able to understand, from the insurance companies’ point of view there would be no evidence as to the state that item was in when it was packed or whether the item was packaged suitably. Our terms and conditions were supplied alongside the quote, and as always, we obtained a signed form stating that you had read and agreed to these terms.
With regards to you quoting another customer’s review, we never claim to be perfect; the nature of this job means that sometimes regardless of how careful we are, or the measures that we take, accidents can happen, and damage can occur. If we know or believe that there is a chance that we were at fault, then we will willingly try and rectify any issues. However, when false claims are made then we have the right to, and will, stand our ground and defend ourselves, as was the case with the damage to the sofa that you tried to claim. The damage was pre-existing and was discussed with you in front of the whole removal team, which at the time you acknowledged was due to age and excessive wear.
As always, we value all feedback from our customers and regret that in this instance you were dissatisfied with the outcome.

Noté 5 sur 5 étoiles

A Very Professional Company.

The company was so professional in all aspects of the job including arriving and delivering at the stated times. The 3 guys who undertook the move were so helpful, attentive and willing and ensured the move went according to plan. I would highly recommend this company

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from DPH Removals

Excellent service from DPH on our move from Lincolnshire to North Yorkshire. Very professional and got to give a shout out to Kieran, Adi and Ben the guys who actually moved us, very friendly and nothing was too much trouble.

9 décembre 2024
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Noté 5 sur 5 étoiles

Highly recommendable

I highly recommend this company. They arrived on time and were professional, friendly and helpful. Everything was delivered efficiently and carefully, despite them having to carry it up 4 flights of stairs. They even went the extra mile levelling my wardrobe doors so they didn’t catch. The price was very reasonable too. I’m very happy with a job well done.

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

DPH Removals are excellent.

DPH Removals were amazing, efficient, highly organised and friendly. My house move went exactly as planned thanks to them and my pianos in particular were moved with great care. I can’t thank them enough.

23 octobre 2024
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Noté 5 sur 5 étoiles

This was the second time that we used…

This was the second time that we used DPH for our house removals and they are consistently excellent. DPH we're calm, professional and able to adapt to a changing situation which resulted in short term storage and a rearranged delivery date. Darryl and his sons were friendly and hard working, nothing was too much trouble. They provided a personal service which is hard to find these days.Would highly recommend.

15 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service; incredibly professional and kind throughout the removal.
Communication excellent beforehand, during and after.
Really lovely people.
Highly recommend to use this company.

19 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best removals decision

I approached this company to move my son into his own house, from the first contact I believed I was in the hands of professionals. On the day of the move the 3 man team turned up and quicker than I could offer a cup of tea all my sons possessions were out of the house ( self-packing service so it was moving boxes and heavy stuff), on reaching my sons house the van was empty within an hour, all possessions in the correct room and all undamaged. Best removals decision I have ever made

16 octobre 2024
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Noté 5 sur 5 étoiles

I used this company on 02/10/24 and I…

I used this company on 02/10/24 and I couldn’t have wished for a better experience. Nothing was too much trouble. I had a disability so couldn’t do much at all but from the first phone call to inquire they did everything they could to make the day easy as it could be. The crew that moved me were a wonderful polite well mannered lads with a lovely sense of humour. They made the day better. I would recommend them everytime and if i ever needed any more removals I’d go straight to them. Although right now I don’t I ever want to move again.
Thank you everyone and Good luck to Ben In particular. x

2 octobre 2024
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Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing. I’ve used these twice and nothing has ever been lost or broken. My wife went into labour during our move in and the team carried on without me, placed everything where it should go and offered to video call me so I could ensure everything was perfect. This company is an absolute credit to the trade and we can’t thank them enough. 5 Stars doesn’t do them justice.

23 septembre 2024
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Noté 5 sur 5 étoiles

The least stressful part of moving.

We can't thank them enough! The move went off without a hitch, helped by the cheerful crew who were willing to do much more than they needed. They were speedy and efficient and most importantly careful in everything they did. We'd recommend DPH to anyone!

5 septembre 2024
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Noté 5 sur 5 étoiles

Would thoroughly recommend DPH for all…

Would thoroughly recommend DPH for all your removal needs. They were brilliant from the first contact Adele coming round to the guys that carried out the move. Great communication and turned up when and where they said as ours was not a standard moving house move. Don’t go anywhere else

23 août 2024
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