We found Aaron exceptionally polite and cheerful and his knowledge of the products was very good and answered all our questions. We felt comfortable and not pressed. We would be pleased to rate him 10... Voir plus
Établissement
Changer d'établissementUnit 10a Cambridge Close Retail Park, HP20 1DG Aylesbury, GB
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Lisez les avis des autres
Met by sales person almost immediately, showed & demonstrated me what I was after with professionalism. Only issue is that the delivery time is a month away. Otherwise very happy with service.
Served by a very helpful gentleman, John. Although I had done research and knew what I wanted he made sure I knew what was available
Great advise in the shop. Good information during the entire process. Thought the actual delivery lacked the style of the rest of the deal, maybe the chance to check that the mattress was ok before th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Écrit par l'entreprise
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Coordonnées de contact
Unit 10a Cambridge Close Retail Park, HP20 1DG, Aylesbury, Royaume-Uni
- 01296794685
4,8
Excellent
284 avis
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Service and delivery were excellent.
25 août 2024
My mattress was delivered within the…
My mattress was delivered within the specific time slot very speedily and the old one taken away. l was given advice on how to look after the mattress which was helpful.
25 août 2024
Amazing service
Through the whole process to delivery of ordering the bed was amazing they have the nicest customer service and are really helpful when choosing the right bed for you. to the 2 men that delivered the bed yesterday they where so helpful when delivering the bed and where so lovely.
22 août 2024
Avis spontané
Pleasant and knowledgeable staff
11 août 2024
Despite oversleeping and missing the…
Despite oversleeping and missing the call from the delivery team they delivered without any complaints and they where so understanding.They are a wonderful team.
4 août 2024
Everybody involved with my purchase was…
Everybody involved with my purchase was great from start to finish. Brilliant
3 août 2024
Good service
Good service from the store.
Delivery went smoothly. So pleased we paid for them to build and set up new bed and take away old one. Hassle free. Very happy.
15 juillet 2024
The service i received when iwas…
The service i received when iwas purchasing my product was excellent and the delivery was so efficient and ontime
26 juillet 2024
Very nice in shop
Very nice in shop. Helpful but no pressure on us. Free coffee too ! Lovely products delivered on time and very well packed
28 juillet 2024
Why We Only Dream of Shopping at Dreams Aylesbury for All Our Beds and Mattresses!
I've visited several times and found that John Elliot, the manager, has an exceptional understanding of our needs. He is proactive, approachable, and genuinely friendly, always making us feel at home with his warm hospitality, including offering teas and coffees. John quickly grasps our requirements and consistently provides the best solutions. Given our budget constraints for buy-to-let properties, he helps us find good quality furniture at reasonable prices, often from clearance items. I can't imagine shopping anywhere other than Dreams for beds, mattresses, and other items they sell!
John is very courteous and goes above and beyond, showing us a variety of items until we are satisfied with the right one. He is well-spoken and has excellent rapport with his team. There is mutual respect and a positive, friendly atmosphere, with everyone working cohesively together. The store has a welcoming ambiance, and you can be confident that you will find what you need at a reasonable price as soon as you step into the Aylesbury store.
8 juillet 2024
Avis spontané
Dreams service
Excellent in-store support and information.
Prompt and efficient delivery,
15 juillet 2024
Great in store service
Great in store experience in choosing our new bed. Have only deducted a star due to the bed being much harder than it seemed in the store. Have had a few sleepless nights but hope I’ll get used to it.
21 juin 2024
Jo at aylesbury branch has been…
Jo at aylesbury branch has been incredible couldn't recommend anymore he has been superb start to finish
26 mai 2024
John was very helpful and informative
John was very helpful and informative, giving us all the time we needed to choose the product which was most suitable to us.
11 mai 2024
Avis spontané
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