Our representative was pleasant, patient and very knowledgeable. She answered our questions and made the process much less stressful.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.
They explained things well. Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it... Voir plus
L'entreprise a répondu
Employees at Drive Time in Toledo, Ohio and Grand Rapids, Michigan were very professional, respectful, knowledgeable and helped me find my new car. They went over all history of the used car that I c... Voir plus
À propos de l'entreprise
- Vendeur de voitures d'occasion
- Marché automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
À propos de DriveTime Car Sales - Grand Rapids
Écrit par l'entreprise
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Écrit par l'entreprise
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Coordonnées de contact
1170 28Th St Se, 49508, Grand Rapids, MI, Etats-Unis
- 16167526010
Discover DriveTime
4,7
Excellent
68 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My salesperson was very helpful and…
My salesperson was very helpful and very knowledgeable about the vehicles and she listened to what I wanted but didn’t have what I was looking for so she got me in the next best truck and I’m very happy with it so far
20 décembre 2025
Monique did a very good job on helping…
Monique did a very good job on helping me find a car she have the best energy and caring I highly recommend her directly.
20 décembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Monique Great experience went out of…
Monique Great experience went out of her way to make my experience great
6 décembre 2025
Avis spontané
DO NOT WASTE YOUR TIME IF YOUYOU ARE IN…
DO NOT WASTE YOUR TIME IF YOUYOU ARE IN AN ACTIVE FINANCIAL SITUATION WHERE YOU NEED TO DEAL WITH BANKRUPTCY COURT!!! This is not an actual BUY HERE PAY HERE PLACE or any type of LOOP around a bankruptcy situation as of place . TOTAL WASTE OF 4 1/2 hours and $30 in Gas:(
5 décembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Monique was very patient and kind
Monique was very patient and kind. We were here for 5 hours and she made sure we left with a car that we loved. Thank you so much Monique!!
3 décembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for taking the time to leave a review, Daniel! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Monique made this car buying experiance…
Monique made this car buying experiance so easy and seamless. She was very kind and patient. She made sure i knew exactly what i was buying and i was comfortable. I would recomended everyone come see her.
2 décembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
We are grateful to have you as a valued DriveTime customer Kelly. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Monique was wonderful and super…
Monique was wonderful and super positive and supportive! She was very knowledgeable and I highly recommend you work with her for the best service and friendly support!
28 novembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for taking the time to share your DriveTime experience, Kyanna. We love to hear that Monique provided a great car-buying experience for you at our Grand Rapids DriveTime!
Thank you,
DriveTime Customer Relations
Monique was patient
Monique was patient, thorough, and pleasant to work with. I have not purchased a new car in a long time. She was very informative and positive without being pushy.
26 novembre 2025
Avis spontané
Liam was the sale guy
Liam was the sale guy, he was amazing. Very informative and just the whole thing feel and go smoothly.
19 novembre 2025
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for leaving your review, Terri Clawson. We love knowing you were satisfied with your experience with Liam at our Grand Rapids DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Monique
Monique
was very patient and super super kind! she helped me with my situation and definitely was able to get me into a vehicle asap! i definitely recommend coming to Monique for any of your car needs!
19 novembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
I am thrilled to hear you had a great buying experience at our Grand Rapids DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Monique
Monique
She was very helpful and very informative. Highly recommend them.
18 novembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Hello William Martin, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Monique was patient
Monique was patient, great energy, positive attitude, very helpful, 10/10 I recommend her to help others.
11 novembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Hello Sparkle Woods, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Monique was extremely informative &…
Monique was extremely informative & professional. Her help today has made my experience buying a car great! She was patient, kind & personable. I would recommend that anyone looking for a vehicle through DriveTime seek her out personally!
8 novembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Hello Reanna Edwards, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Monique was excellent
Monique was excellent! She made this whole process super easy. Would recommend her.
8 novembre 2025
Avis spontané
Very helpful and understanding.
7 novembre 2025
Avis spontané
Monique was thorough
Monique was thorough, energetic full knowledge of entire process appreciate her patience. Highly recommend others to come and see her fir vehicle. Excellent experience
4 novembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Hello Nancy FlowersRidge, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Monique she is amazing she explained…
Monique she is amazing she explained everything very well. She got in the car to go over everything in regard to the features. I would definitely recommend people to go see her personally.
31 octobre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for taking the time to share your DriveTime experience, Christina. We love to hear that Monique provided a great car-buying experience for you at our Grand Rapids DriveTime!
Thank you,
DriveTime Customer Relations
Monique
Monique - very patient , very good with active listening just overall positive energy. I definitely reccomend her for anyone who comes to get a car.
31 octobre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for taking the time to share your DriveTime experience, Keyshawn. We love to hear that Monique provided a great car-buying experience for you at our Grand Rapids DriveTime!
Thank you,
DriveTime Customer Relations
Monique was so helpful
Monique was so helpful, kind, and patient with me. I was so nervous and she assured me everything would be okay. I would recommend anyone to go see her.
28 octobre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for taking the time to leave a review, Robyn! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Monique was very thorough very kind
Monique was very thorough very kind, very personable and I would recommend her to any of my friends or relatives.
17 octobre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for taking the time to leave a review, Kurt! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
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