Our representative was pleasant, patient and very knowledgeable. She answered our questions and made the process much less stressful.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.
They explained things well. Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it... Voir plus
L'entreprise a répondu
Employees at Drive Time in Toledo, Ohio and Grand Rapids, Michigan were very professional, respectful, knowledgeable and helped me find my new car. They went over all history of the used car that I c... Voir plus
À propos de l'entreprise
- Vendeur de voitures d'occasion
- Marché automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
À propos de DriveTime Car Sales - Grand Rapids
Écrit par l'entreprise
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Écrit par l'entreprise
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Coordonnées de contact
1170 28Th St Se, 49508, Grand Rapids, MI, Etats-Unis
- 16167526010
Discover DriveTime
4,7
Excellent
68 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Monique was a great help went over…
Monique was a great help went over everything and did everything possible to get me in a car. Would highly recommend
8 octobre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for sharing your feedback with us, Tony. We love hearing about your car-buying experience at our Grand Rapids DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
She was very nice
She was very nice, thorough, up front with all aspects of the sale, I'd recommend her to everyone. Very great to be working with.
3 octobre 2025
Avis spontané
Monique she is awesome to work with…
Monique she is awesome to work with very helpful. Positive interaction. Very thorough and educated me well on everything. She is Much appreciated!!! I highly recommend everyone to come see her she is a blessing!!!
1 octobre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Hello Elly Cruz, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Emma was great with helping me find the…
Emma was great with helping me find the right car showed me a few cars of my interest till we got the right one i would definitely recommend going through this drive time
26 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
We appreciate you sharing your experience with us, Jack. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!
Thank you,
DriveTime Customer Relations
Great Experience
Monique was knowledgeable, welcoming and very positive to work with. I would recommend her to anyone who is looking to use Drivetime.
27 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for sharing your feedback with us, LaToya Gibbs. We love hearing about your car-buying experience at our Grand Rapids DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Monique is an absolutely fantastic sale…
Monique is an absolutely fantastic sale women! Her personality was warm and welcoming. I recommend seeing Monique for any of your car buying needs!
13 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
I am thrilled to hear you had a great buying experience at our Grand Rapids DriveTime location! Have a wonderful day!
- DriveTime Customer Relations
Working with Liam was a great…
Working with Liam was a great experience and everything worked out great
13 septembre 2025
Avis spontané
Monique was very helpful and made…
Monique was very helpful and made buying a car simple and was kind and considerate and a joy to talk to. I would recommend her and drive time to anyone and everyone. Thank you so much.
10 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Monique found the car I wanted
Monique found the car I wanted, worked really well with me. If you need a car come in and talk to her.
6 septembre 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Hello Chelsey Coble, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Disappointed in quality of SUV
I have only had my 2021 Terrain two months and it now has a major oil leak. The entire bottom of the SUV is covered in oil. Hoping for a resolution that doesn’t cost me a lot of money.
1 août 2025
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for leaving your review, Stacey. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
clam and peaceful enjoyable experience
They explained things well.
Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it nice and it wasn't crowded.
7 octobre 2024
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for sharing your feedback with us, Jackie Wilson-Whyatt.
We're thrilled to know you had a positive buying experience while at our Grand Rapids DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Great customer service
18 août 2024
10/10 great experience
10/10 great experience! Super easy and left with the best car possible!!
28 juillet 2024
Great help Emma was awesome not only…
Great help Emma was awesome not only with getting me into a car but great with the little ones as well.the process took along time but overall great
31 janvier 2024
My car buying experience.
Employees at Drive Time in Toledo, Ohio and Grand Rapids, Michigan were very professional, respectful, knowledgeable and helped me find my new car. They went over all history of the used car that I chose and took time to make sure I understood everything.
4 octobre 2023
Logan and Brian were amazing and super…
Logan and Brian were amazing and super helpful ☺️highly recommend 😊
6 septembre 2023
Avis spontané
NOTHING BUT THE VERY BEST
What made my experience great was Brain and Emma Ryder they made the process easy and not stressful and as they was doing so I could not help but notice that they was working as a team helping each other I definitely would recommend anyone looking for a new car great Atmosphere, great group of folks to work with I mean I was their for a totally different vehicle located at another driver time and they was still going all out to make sure me and my wife was taken care off and not just push us away but so be it I ended up getting the same make and model at the grand rapids location that I was getting at the Indian location just a 2 yr difference in the units anyway of your searching for a car drivetime is the place this is my third car with them
23 juillet 2023
DO NOT LET THE 5 STAR REVIEWS FOOL YOU
DO NOT LET THE 5 STAR REVIEWS FOOL YOU. AVOID AT ALL COSTS especially if you are a young adult, working on your credit, etc. Buy a car anywhere but here. I was sold the biggest POS car with nothing but problems. I purchased the car and within 3 months I couldn’t drive it. I can’t even say the amount of money I spent on repairs without feeling nauseas. Within 6 months of purchasing I needed a new catalytic converter, turbo replaced, etc., and an engine rebuild is when I stopped putting money into it. The Chevrolet dealership that worked on it for months told me this car wouldn’t have passed an inspection report. Don’t even try to see the inspection report, you’ll have to get a lawyer to get anywhere with this place. They sell LEMONS & then do absolutely nothing to help you. Emma was nice and said she was just beginning her career at DriveTime, but I am begging you to try and find a better job with genuine people. Trevor and Brian are NO HELP. They are shady and just want to make a quick buck. Trevor and Brian are the worst there, I feel so sorry for all the other customers who are going to go through the same thing I did.
26 mai 2022
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for leaving your review, Aiden. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.