Our representative was pleasant, patient and very knowledgeable. She answered our questions and made the process much less stressful.
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Lisez les avis des autres
LeAira was wonderful to work with! She went above and beyond to make sure any concerns we had were taken care of. Purchasing thru DriveTime was easy and a great experience.
They explained things well. Didn't pressure me about not understanding things so they made sure everything was satisfactory with all the paperwork on your end and mine. It wasn't rushed which made it... Voir plus
L'entreprise a répondu
Employees at Drive Time in Toledo, Ohio and Grand Rapids, Michigan were very professional, respectful, knowledgeable and helped me find my new car. They went over all history of the used car that I c... Voir plus
À propos de l'entreprise
- Vendeur de voitures d'occasion
- Marché automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
À propos de DriveTime Car Sales - Grand Rapids
Écrit par l'entreprise
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Écrit par l'entreprise
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Coordonnées de contact
1170 28Th St Se, 49508, Grand Rapids, MI, Etats-Unis
- 16167526010
Discover DriveTime
4,7
Excellent
69 avis
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A répondu à 96 % de ses avis négatifs
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DO NOT LET THE 5 STAR REVIEWS FOOL YOU
DO NOT LET THE 5 STAR REVIEWS FOOL YOU. AVOID AT ALL COSTS especially if you are a young adult, working on your credit, etc. Buy a car anywhere but here. I was sold the biggest POS car with nothing but problems. I purchased the car and within 3 months I couldn’t drive it. I can’t even say the amount of money I spent on repairs without feeling nauseas. Within 6 months of purchasing I needed a new catalytic converter, turbo replaced, etc., and an engine rebuild is when I stopped putting money into it. The Chevrolet dealership that worked on it for months told me this car wouldn’t have passed an inspection report. Don’t even try to see the inspection report, you’ll have to get a lawyer to get anywhere with this place. They sell LEMONS & then do absolutely nothing to help you. Emma was nice and said she was just beginning her career at DriveTime, but I am begging you to try and find a better job with genuine people. Trevor and Brian are NO HELP. They are shady and just want to make a quick buck. Trevor and Brian are the worst there, I feel so sorry for all the other customers who are going to go through the same thing I did.
26 mai 2022
Avis spontané
Réponse de DriveTime Car Sales - Grand Rapids
Thank you for leaving your review, Aiden. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
Quality of customer service and selection of cars.
The quality of cars and customer service was so great it can not be matched
2 mai 2023
The associates were wonderful
The associates were wonderful. Emma Ryder went above and beyond for me. She is very friendly and upbeat. Everybody was friendly and informant
20 avril 2023
The people at drive time where very…
The people at drive time where very helpful and courteous Tomas helped me find the right vehicle for me and my family we ran into a few issues and he was more then helpful I can’t thank him enough I would recommend DriveTime to my friends and family
14 avril 2023
Tomas+Drivetime= Perfection.
Tomas was perfect from the moment I walked in, to the moment I drove away in my new car. I hate used car dealerships. Most of them are pushy and fake nice. Tomas not neither. The process was easy. A little long but I understand why it has to be. The more the customer can do online the better. He answered all my questions and made me feel like I was a person and not a number. Whatever drivetime is paying him is not enough. He's a single dad trying to raise his little boy Angel. That's not easy and not cheap. Tomas was the ONLY reason I bought a car from drivetime. I am very impressed with how different drivetime is compared to all other dealerships. Taxes and plates being included with the down payment was great. The warranty on my car is amazing. You kust dont see that kind of warranty anywhere else. I recently injured my knee and had to change careers, and I'm not making close to the money I was used to. All other dealerships wanted 1000-2000 down. But divetime wanted 300 down for a very nice AWD SUV. I sure hope you give Tomas a big bonus because he nit only needs it he deserves it.
5 novembre 2022
They sales woman Emma and her boss…
They sales woman Emma and her boss Brian (I believe it was) were amazing they were attentive patient and understanding and got me in my new car in a timely fashion!
19 août 2022
I was skeptical at first and didn't…
I was skeptical at first and didn't know what shape the cars would be in but surprisingly I found an amazing car with everything I wanted. The buying process was quick and easy. I would definitely recommend anyone to go and check it out!
12 juillet 2022
Greatest staff that was able to help me…
Greatest staff that was able to help me find a car would always recommend this place if anyone is looking for a car.
21 juin 2022
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