Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fit... Voir plus
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Lisez les avis des autres
Really happy about the quality of work however the fitters fees are a bit on the higher side £130 to fit a bedroom and hallway with lino while having to remove your old flooring yourself. For comparis... Voir plus
Love the grey laminate flooring we had put down by you in lounge hall and bedroom . Excellent healthier and faster to clean than the carpet that was down when we moved in .especially with having two... Voir plus
L'entreprise a répondu
Absolutely over the moon with my new laminate flooring! The whole process was so easy from start to finish, and I’m honestly so happy with how it looks. The fitting was done brilliantly and the finis... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.
Coordonnées de contact
Farnley Park, LS21 2QF, Leeds, Royaume-Uni
- 03303332360
- marketing@easipaycarpets.co.uk
- www.easipaycarpets.co.uk
4,3
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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From the salesman to the 2 lads that…
From the salesman to the 2 lads that fitted the carpet been brilliant can't recommend it enough to friends and neighbors plus definitely come back and get another carpet for elsewhere in the house.
19 août 2026
Réponse de Easipay Carpets Ltd
Thank you, Natalie. We’re thrilled everyone from the salesman through to the fitting team made such a good impression. Thank you for recommending us to friends and neighbours, and we’d love to help with the next carpet too!
Fitters were very good and…
Fitters were very good and professional.
Left no mess.
Flooring looks great.
20 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Nina. We’re so pleased the fitters were professional, left everything tidy and that your new flooring looks great. We really appreciate your review.
The staff were very friendly and the service excellent
The staff were very friendly, the quality of the carpets good 👍
Good value for the money
Service was excellent 👌 👏
I am going to recommend them to friends and family love ❤️
19 août 2026
Réponse de Easipay Carpets Ltd
Thank you so much, Alice. We’re delighted you found the staff friendly, the carpets good quality and the service excellent. Your recommendation to friends and family really means a lot to us. ❤️
Réponse de Easipay Carpets Ltd
Thank you, Ela. We’re so pleased you’ve had another great experience with us and that your carpet looks beautiful. Enjoy your lovely new flooring!
Well..to start I was given the wrong number
Well..to start I was given the wrong number to contact the fitter on the day, I managed to sort that. Then the flooring wasn’t delivered to the fitter on the day, not his fault. The customer service, although understanding, couldn’t give me an update. It’s now day 2 10:10am and apparently the fitter will be with me soon…communication needs to be better between the fitters and EasiPay and the customer. Apparently the fitter told EasiPay his new number a few times…
19 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Hi,
We’re sorry to hear you were unhappy with your experience.
We have reviewed the order and can confirm that the fitting was completed and the completed work was signed off by the customer at the time. The fitting records also indicate that the work was completed to a satisfactory standard.
Unfortunately, the fitter had changed their contact number and had not advised our office, which meant there was a delay in communication and in us being able to contact them. We apologise for any frustration this may have caused.
We’re pleased to see that the installation was completed and hope you are now enjoying your new flooring.
Kind regards,
Customer Services
1st class
As with 1st time I used easipay carpets,call staff were helpful and polite,Andy who came round to measure up was helpful and explained the process (including price and and fitting.Chris and he's people arrived on time and did fantastic job.
12 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Brian. We’re delighted your second experience with us was just as positive as the first. We’ll make sure Andy, Chris and the team hear your lovely feedback. Thank you for continuing to choose Easipay Carpets.
Amazing company
Great workers and top customer service highly recommend and especially June that deals with all of my appointments and picking the right flooring/carpets for my property
19 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Safiya. We’re thrilled you’ve had such great service, and we’ll make sure June sees your special mention. It’s wonderful to know she’s been so helpful with your appointments and choosing the right flooring for your home.
Bedroom carpet
Turned up on the time they said, polite, cleaned up the off cuts put in bag and put next to bin. Great job done. Great service, good quality of carpet. Great we can pay weekly or more if we want.
13 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Philip. We’re really pleased everything went smoothly, from arriving on time to fitting and cleaning up afterwards. It’s wonderful to hear you’re happy with the quality and flexibility of the payment plan too.
Excellent service
Excellent service, very quick at getting everything‘s sorted
19 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Keĺlie. We’re delighted you received excellent service and that everything was sorted quickly for you. We really appreciate your review.
The guys who fitted my carpet was…
The guys who fitted my carpet was really fast and professional thank you I am really happy with my carpet
6 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Simon. We’re so pleased the fitting team were fast and professional and, most importantly, that you’re really happy with your new carpet. Enjoy!
100percent recommend!
Very professional, came out for a home visit measured all flooring that I would like.
Came with samples and listened to what I suggested and what i could afford monthly and helped me out
The fitters were very professional too and my carpet is very good quality and came with free underlay too.
Will be using them again for laminate flooring
14 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Sinead. We’re delighted the home visit felt helpful and pressure-free and that we could work around a monthly amount that suited you. It’s wonderful to hear you love the quality of your carpet too. We’d be very happy to help with your laminate next!
Great communication from start to…
Great communication from start to finish turned up on time and done a brilliant job no mess or problems good quality and very reasonable price would highly recommend one very happy customer thank you so much x
12 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Dorothy. We’re thrilled the communication was great from start to finish and that everything went smoothly on fitting day. Knowing you’re such a happy customer means a lot to us. x
Nice quality carpets and good underlay
Very happy with my carpets, the guys that fitted them were professional and very quick, in all friendly and helpful team, I would definitely recommend this company.
18 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Janet. We’re delighted you’re so happy with your carpets and underlay. It’s lovely to hear the fitters were professional and quick, and that you found the whole team friendly and helpful. Thank you for recommending us.
Couldnt be happier
Couldnt be happier , everything was so easy and everyone i dealt with was very professional and polite . Would 100% recommend .
12 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Tasha. “Couldn’t be happier” is exactly what we love to hear! We’re delighted everything was easy and that everyone you dealt with was professional and polite.
Arrived on time got straight on fitting…
Arrived on time got straight on fitting the carpet around my chair lift feet on each stair step they did a fantastic job which couldn't of been easy but these lads over come it and fitted my carpet it looks fantastic with my new decor thanks again to the lads for a great job done many thanks Mr L CONNOR
18 août 2026
Réponse de Easipay Carpets Ltd
Thank you so much, Lee. We’re really pleased the team could work carefully around your chair lift and still get such a fantastic finish. That sounds like a tricky fitting, so we’ll absolutely pass your praise on to the lads. We hope you love how it all looks with your new décor!
Easipay carpets
Easipay carpets , have many different carpets , vinyl different flooring to choose from , you get to pay weekly or monthly which is great if you can’t afford to pay carpet all at once , they come to your house and let you chose which one you want , the people are great when they came , also you don’t have to wait to long to get it fitted , i put an enquiry in it took 2 weeks to get it fitted , i would go with this company they very good at thier job
5 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Chelsea. We’re delighted you enjoyed the choice of flooring and found the flexible payment options helpful. It’s great to hear the home visit made choosing easy and that you didn’t have long to wait for fitting either. Thank you for recommending us!
I received a very poor service
I received a very poor service. There was mistakes made from srarr to finish. A date was arranged for my vinyl to be fitted, frontroom had been cleared as requested. The first day of fitting no one turned up, I called the office was told they were coming. Called the fitter at 2pm he said he was on his way, an hour later still no one arrived. Called fitter again no answer made various calls to the office told someone was still coming. 5pm received a tx from another fitter apologising and said he would come the next day which wasn't suitable as I had taken the day off for the fitting.
2 weeks later the fitters arrived and put vinyl down.
On closer inspection after they left the bathroom floor had so many mistakes, the vinyl had not been fitted well, could see previous flooring around edges, behind the sink abit had been cut out then stuck back on and the join and the back of the toilet was overlapping.
Contacted the office again and provided photos as proof.
Waited 2 weeks for an inspection to be carried out, then it was decided they needed to lay a new piece.
Waites another week for this to be done and surprise surprise the fitters didn't turn up.
Finally after two months of original fitting date I had got my floors down.
The office were really good in trying to sort the problems out but unfortunately the fitters were the problem and rushed the jobs, and they don't seal the floors either which you don't get told, fitting a floor in a bathroom and not sealing it is going to ruin the flooring very quickly so had to get someone else to seal the floors.
9 février 2026
Réponse de Easipay Carpets Ltd
Hi Roberta,
Thank you for taking the time to leave your review. We’re sorry that you experienced delays and issues with the fitting, although we are pleased to hear that our office team were helpful in working with you to resolve the problems.
We have reviewed the order and can confirm that the matter has since been dealt with by our management team and the fitting issues have been resolved.
With regard to the sealing of the flooring, this was explained as part of the fitting arrangements and was acknowledged in the fitting contract that was signed, confirming that the flooring would not be sealed as part of the standard fitting service.
We appreciate that the delays and initial fitting issues were frustrating, and we’re pleased that we were able to work with you to get the matter resolved.
Kind regards,
Customer Services
The fitters arrived promptly and got to…
The fitters arrived promptly and got to work straight away. Nothing was too much trouble and my kitchen floor was fitted within 30 mins. Excellent service and they even tidied up after themselves.
18 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Joanne. We’re delighted the fitters arrived promptly, got straight to work and had your kitchen floor finished so quickly. Even better that they left everything tidy afterwards!
Had my flooring done and it is lovely…
Had my flooring done and it is lovely will be having more done in the future my bathroom and kitchen very efficient and a nice tidy job thank you
4 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Natalie. We’re so pleased you love your new flooring and that the team completed such an efficient and tidy job. We’d be delighted to help with your bathroom and kitchen in the future.
Good communication and very efficient
Good communication and very efficient
18 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Lisa. We’re really pleased you were happy with the communication and efficiency of the team. We appreciate your five-star feedback.
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