Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The fitters contacted to me let me know when they was on the way also they asked me how I wanted laminate laid down and they was very professional and there work is outstanding. They didn’t rush the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service. Brilliant quality carpets. The fitters were very polite turned up on time, brilliant work carpet looks amazing! Thankyou guys! Would highly recommend

Noté 5 sur 5 étoiles

I recently had my living room and dining room carpets fitted, and I couldn’t be happier with the experience. The service was excellent from start to finish, and the customer service was fabulous.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything has been really straightforward and easy from beginning to end. I waited approximately 3 weeks from measuring to fitting but that was due to my work schedule and being unable to take time o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de revêtements de sol

Écrit par l'entreprise

We offer quality Carpets, Vinyl and Laminate flooring with flexible payment options from just £10 a week. With no credit checks and 0% interest through our in-house credit, we make flooring affordable. Our services cover the North West, Yorkshire, Scotland, and the North East.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very quick and easy

Very quick and easy. No hassle. Would recommend this company to everybody. Even the fitters that put the carpet down on 21st April (Matthew and his youn helper )were very polite and very efficient.

Thank you so much.

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Living room carpet

The process of getting in touch ,Getting measured for carpets and getting laid was hassle free,My carpet is fantastic,Its been fitted brilliantly, What yous do well is the paying up as im not in a financial position to pay in a oney.
So happy with my dealings with yous and would recommend yous

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service&fitters

Great customer service. Brilliant quality carpets.
The fitters were very polite turned up on time, brilliant work carpet looks amazing!
Thankyou guys!
Would highly recommend

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

Brilliant service from start to finish . Had hall and bedroom done . Can’t fault either ! Good quality carpets and great customer service and fitters .

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service . Friendly fitters and suppliers

Great service .. lovely fitters had them a few times .. thankyou

23 mars 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you so much for your 5-star review, Karis! We really appreciate your kind words. We're delighted to hear you were happy with the service and that our fitters made such a positive impression again. We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

They called before coming,Very…

They called before coming,Very professional and polite, they came on time and the carpet was fitted very fast.

17 avril 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you for your fantastic 5-star review, Chiga! We’re delighted to hear our team kept you informed, arrived on time, and provided a professional, polite, and efficient fitting service. We really appreciate your feedback and your support!

Noté 5 sur 5 étoiles

Excellent service quick and easy…

Excellent service quick and easy appointments fitting times suited around me and the kids guys fitting were great only complaint I would have is they left 4 large bags of cut off on my drive it would have been great for them to take away any rubbish accumulated

18 avril 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you for your 5-star review, Helen! We’re delighted to hear you found the service quick, easy, and convenient around your family schedule, and that our fitting team did a great job. We also appreciate your feedback regarding the leftover offcuts on the drive, we’ll make sure this is shared with the team so we can improve our service going forward.

Noté 1 sur 5 étoiles

My partner had the combo stairs carpet and landing done and a sofa from pay smart. Please do not use them worse experience we have ever been through.…

My partner had the combo stairs carpet and laminated and the landing done on the 13th march at first sight we where very impressed until we noticed the mistakes badly cut laminate and they tried to hide the faults by putting beading round which was the wrong colour beading I must add, we contact the company to get the faults rectified they where so appoligective but 5 weeks on and where still waiting for them to come out, left my partner so upset and annoyed, but thats not where it end's, we also had a sofa from the same company there was 22 faults to the sofa filling coming out of the cushions material stained under the cushions, sofa didnt mach up bent frame work stitching coming apart, feet facing the wrong way, metal poking out of the back of the sofa, and the list goes on, so we once again contacted the company so appoligective again promised us a replacement sofa, three weeks later it arrived we where told it was going to be a straight forward swap from the pay smart company, and that the sofa would be double checked before it was delivered the manifacture promised, what a shock when it turned up, it wasnt even out of the packaging before we noticed the very badly workmanship yet again this time there was even more faults. Has left my partner so disappointed and very upset no appoligy can even make up for the whole experience, we.took so many photos of proof of faults from the flooring to the sofas it took up three pages of my phone, would highly recommend no one uses this company yes the company have been brilliant with the appoligies but at this point they are empty words. Ive had to sit and watch my partner in tears because of this experiance, and even now sunday morning we have been let down yet again by the flooring persone coming out at half past to fix the faults and he hasnt even turned up. Absoultly disgusting customer service we will never use this company ever again and if I had the choice they could come and remove all of.the laminate flooring and we would go to a more reputable company, so angry and annoyed doesn't even explaine what this experience has left us with...........

13 mars 2026
Avis spontané
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Réponse : Pay Smart Carpets

Hi Richard, I am so sorry to read this is your experience. We take feedback like this seriously and would really like the chance to resolve this personally, please reach out to us on 03300 412999 or customerservices@paysmartcarpets.com so we can make things right.

Noté 5 sur 5 étoiles

Great experience from start to finish…

Great experience from start to finish so happy with my carpet love it so much

17 avril 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you so much for your 5-star review, Amanda! We’re delighted to hear you had a great experience from start to finish and that you love your new carpet. Enjoy it, and thank you for choosing us!

Noté 5 sur 5 étoiles

Hassle free and quick response

Hassle free and quick response. Use this company many of times, always been happy with the service and quality of the carpets. A will continue to use them in the future

17 avril 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you for your fantastic 5-star review, Amanda! We really appreciate your continued loyalty and are delighted to hear you’ve always been happy with our service and carpet quality. We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Professional and carpet is excellent…

Professional and carpet is excellent and the fitters are very polite no problems

17 avril 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you so much for your 5-star review, Kerry! We're delighted to hear you found our service professional, loved the quality of your carpet, and had a great experience with our team. We really appreciate your feedback and your support.

Noté 5 sur 5 étoiles

Our amazing fitter and his apprentice…

Our amazing fitter and his apprentice did an amazing job and where extremely fast at fitting our laminate flooring 👍👍👍

3 avril 2026
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Réponse : Pay Smart Carpets

Thank you so much for your 5-star review, Jim! We’re delighted to hear our fitter and apprentice did such an amazing job and completed your laminate flooring so quickly. We’ll be sure to pass on your kind feedback to the team. Enjoy your new floor!

Noté 5 sur 5 étoiles

It was great from start to finish

It was great from start to finish

16 avril 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you for your 5-star review, Julie! We're delighted to hear everything was great from start to finish. We really appreciate your support and hope to see you again soon.

Noté 5 sur 5 étoiles

Fitter made really good job of the…

Fitter made really good job of the flooring good quality flooring plus beading

16 avril 2026
Avis spontané
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Réponse : Pay Smart Carpets

Thank you for your fantastic 5-star review, Barry! We’re delighted to hear you’re pleased with the quality of the flooring and beading, and that the fitter did such a great job. We really appreciate your feedback and your support.

Noté 5 sur 5 étoiles

The fitters contacted to me let me know…

The fitters contacted to me let me know when they was on the way also they asked me how I wanted laminate laid down and they was very professional and there work is outstanding. They didn’t rush the job and they took their time to make sure it was to the highest quality.

I would definitely recommend and going forward the only company I will use is Pay Smart Carpets.

16 avril 2026
Avis spontané
Logo de Pay Smart Carpets

Réponse : Pay Smart Carpets

Thank you so much for your fantastic 5-star review, Daniel! We’re delighted to hear our fitters kept you informed, worked professionally, and took the time to ensure everything was completed to the highest standard. Your recommendation means a lot to us. Enjoy your new flooring!

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