Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service... Voir plus
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Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service... Voir plus
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I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Voir plus
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The knowledge of the sales team is amazing and I listen to their advice and have purchased numerous items based on this and I’ve never been let down. The delivery service is equally excellent.
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I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Voir plus
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Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, Royaume-Uni
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Excellent service, product exactly as described and delivered earlier than advertised, so that was a great service.

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Item was delivered ‘next day’ which was good if unexpected.

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I wanted specific stereo system and spoke to Mike,he was very knowledgeable and very happy to hear me out. I ordered what I wanted and the equipment was delivered the next day.I highly recommend this company.

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Great speakers! Decent bass - love listening to my music through them.

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Ordering online is simple & Evri delivered the next day to Scotland

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I appreciate this might be partly a delivery company issue and the manufacturer that packs the equipment, but company also has to take responsibility.
I ordered £1000 worth of equipment, that half of it arrived broken. They were quick to send a replacement, but still had speakers broken, box was damaged and poorly packaged, probably thrown around in the warehouse or depot . 2nd delivery arrived, worse, than the first delivery.
Third delivery took a few days to arrive after complaining again, and rejecting a measly £40 partial refund, then a £70 partial refund. No thank you, I've just spent £1000, I want undamaged equipment.
Now still awaiting a 4th attempted delivery, despite requesting a full refund, which they have failed to come back to me on. nearly 3 weeks to sort a delivery, which is supposedly next day delivery!!!!

Réponse de ElectroMarket.co.uk
When I wanted help with an item I wanted to buy, the staff were extremely helpful and patient. They emailed me step by step tips.
I would recommend ElectroMarket. My item arrived on time good value and looks fantastic.

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Item arrived was not as described missing the rechargeable battery which was the main reason for ordering this one.

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Very helpfull indeed.Very polite and always replied to emails very quickly.

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Recommended by friend plus delivery so quick

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From the age of 17 to 25 I played a Rickenbacker 4001 bass guitar. After 50, years the old band has decided to get back together to see if we still had what it takes. I’m 66 years old now and I can’t reach across three frets on my Ricky so I needed a guitar with a shorter neck so I can reach across the frets. After a lot of searching I came across the whole kit that you were advertising at a very good price so I bought it and I must say that my hands are fingers fit it perfectly and playing it through a TC electronic 250 watt amp it sounds amazing. I’m more than happy with my purchase. Excellent service well done.

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Very good product at a reasonable price and 1st class delivery

Réponse de ElectroMarket.co.uk
Good product, delivered quickly and excellent pre and post sale experience

Réponse de ElectroMarket.co.uk
Very good customer service had a fault with an amplifier that I purchased, it was replaced the next day great service and good priced products

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Great quality product at a very reasonable price.
Easy choice option on the web site and payment options too. A very rapid delivery service made it even better.

Réponse de ElectroMarket.co.uk
We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the courier, but they hadn’t delivered it. Russ said that he would order another one and use a different courier. The next day at 0700hrs the item was delivered by a different courier. Amazing correspondence with Electromarket who bent over backwards to sort out the issue, which was the courier. Many thanks from the school and children. 10/10

Réponse de ElectroMarket.co.uk
Very happy with my order, even when I made a mistake in the order they emailed me to sort it then sent it out extremely fast .the item i got was good quality . I highly recommend this company.

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Very good customer service. Fast delivery much appreciated.

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