This was our 2nd time using envisage promotions and again they excelled themselves. We hired Matthew for a family event and he was amazing and went beyond his script to perfection.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thank you to the wonderful group of Envisage Staff that came to support our recent conference at the EICC. All team members, were professional, friendly, flexible and went over and above to help us! S... Voir plus
L'entreprise a répondu
We were lucky enough to have Robert from Envisage attend our ticketed Breakfast with Santa event. He was brilliant — he stayed in character throughout, and the children absolutely loved him! He was fr... Voir plus
L'entreprise a répondu
We had Santa at our Family Festive Fun Day and he was absolutely brilliant. He was fantastic with all the children — taking time to interact with everyone, chatting, listening, and making each child f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Envisage Agency is a UK-wide event and promotional staffing agency providing professional customer-facing staff for events, exhibitions, conferences, brand activations and promotional campaigns across the UK and Europe. Established in 2010, we work with brands, agencies, exhibitors, venues and event organisers, providing reliable and experienced people to represent their businesses. Our services include exhibition and trade show staff, brand ambassadors, conference and registration teams, promotional staff, experiential teams, sales and lead generation staff, product sampling, street marketing, leaflet distribution, event marshals, wayfinding and queue management teams, data capture, costume and mascot performers, hosts and general event support. We can support everything from one person on an exhibition stand to large-scale events and nationwide multi-location campaigns. Our experienced office team manages each booking from the initial brief through to delivery, with support available throughout live bookings. In 2025, Envisage achieved a 99.58% attendance rate across more than 18,000 staff days, reflecting the reliability that is at the heart of what we do. Envisage Agency was formerly known as Envisage Promotions. We have the same experienced team, nationwide staffing network and commitment to providing exceptional customer-facing people. To find out more about Envisage Agency and our services, visit envisageagency.co.uk.
Coordonnées de contact
The Hall, CV8 3FZ, Wolston, Royaume-Uni
- 08448000071
- hello@envisageagency.co.uk
- www.envisagepromotions.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank You Father Christmas
Just a quick note to say thank you to our Father Christmas and his brilliant performance at our children's office party.
The children and staff had a great time, Father Christmas was on top form and very entertaining.
I would absolutely recommend Envisage Promotions.

Réponse de Envisage Agency
Our Father Christmas was fantastic
Our Father Christmas was fantastic. The day went really well. He was super engaging with all the children and parents and they all loved him. Lots of them have told me how great it was.
Thank you.

Réponse de Envisage Agency
The best Santa!
Oh my goodness we have had nothing but amazing feedback about our Santa, Ken!
Can't thank you and him enough, his communication from day 1 was brilliant, ensuring he knew exactly what we wanted and expected, but also going with the feel of the day with the kids and going above and beyond to speak to all our guests in the market afterwards.
Thanks again, we will definitely be booking again next year!

Réponse de Envisage Agency
I was OVER THE MOON with Santa (David…
I was OVER THE MOON with Santa (David price) he went above and beyond for everyone. I couldn’t have asked for a better Santa for our event and would have him a million times again.
His communication was also brilliant, rang to talk over the event the day before and sent over some pictures etc so we knew what to expect.
Honestly, I don’t know what else to say other than thank you David you are amazing!
Would definitely recommend.

Réponse de Envisage Agency
Santa at our winter wedding 🎅❤️
I cannot thank Andrew (Santa) enough for being absolutely perfect for our special day! He was just magical from his appearance to his mannerism and professionalism, we can’t wait to see the photo’s and all the children and adults agreed he was fantastic! He exceeded our expectations and we were both delighted 🎅❤️
Best wishes Liz & Lee

Réponse de Envisage Agency
Fantastic Service
I'm thoroughly impressed with Envisage, from the smooth and professional booking process, to the fantastic actor they provided who lit up many children's faces when Santa walked in, I recommend this company whole heartedly, and we will definitely be booking with them again next year.
The day before the event, the actor had a long chat with our head teacher about what we wanted from him, which I thought was a great touch.

Réponse de Envisage Agency
Great agency!
Very good agency, great communication and great jobs. I am always happy to working with Envisage! Thanks for being part of your team!

Réponse de Envisage Agency
Envisage Promotions were very good to supply a Hostess at an exhibition
Envisage Promotions were very good to work with and offered us a Hostess ideal for our company exhibiting
at the NEC.
Will definitely use the promotions company again.

Réponse de Envisage Agency
Do not use this company for events
Do not use this company! Avoid completely! They sent us someone completely inapprioriate for our event / needs. Their 100% satisfaction guarantee is a scam as well.
We used them to provide a helper to work on our stand at a health event / show.
We specifically requested someone who is bubbly, outgoing, conversational and friendly who will be able to engage people walking past the stand to talk to us about our produt / service that we were offering.
We asked for someone with an interest in natural / alternative health too.
We specified that the dress code was smart casual as well
We needed this person to be able look after the stand whilst we were away from the stand giving seminars and networking with other members of the event
On the morning of the event, the person turned up looking like they had just got out of bed and thrown a shirt and trousers on that had been on their bedroom floor for days.
We greeted him and asked how he was and how is journey was to get there and we were met with one word responses. Not a single question asked back about us at all. Which would be standard from any usual conversation, let alone from someone coming to an event who is supposed to be outgoing and have good conversational skills to talk to strangers walking past the stand.
On the stand I asked him to read our leaflets / literature to familiarise himself with who we are, he just said "ok". I then showed him how to use the computer to sign someone up. He said "yep, ok" after I'd showed him.
He then stood there in silence whilst we finished the last set up bits.
We tried to engage a bit more in conversation with him but were met with one word / short sentence replies, which were mumbled and very quiet (Again not what you need at a noisey event).
We quickly realised that we wouldn't be able to leave him alone on the stand as he would be damaging our brand if anyone came over to try to speak to him, and as such made the really tough decision to send him home.
I made up a white lie so as to spare his feelings, saying that it looked like the show was going to be quiet so we won't need you after all and you can go home. So he left.
We then spoke to Amanda at envisage to tell her what had happened and the real reasons we had sent him home. She was really apologetic and asked if they could try to find a replacement to send out but as it was only a "short" event, by the time someone else got there there wouldn't have been much point. She said ok and someone would call me the next day to sort things out.
The next day Bradley the operations manager at envisage called me to find out what had happened.
I explained everything in detail to him and how it had massively inconvenienced us by not having the staff member there that we needed and was a decision that wasn't taken lightly.
He apologised and said he come back to me later in the day.
He came back later in the day saying that as the reason we had given to the staff member to go home was because it was going to be quiet, rather than telling him the real reasons, he would only give us a 75% refund!
Even when I quoted back to him their 100% satisfaction guarantee - which says that if we're not happy for ANY REASON, then we can get in touch with them and get a full refund. They have not honoured that.
Bradley said that because they've had to pay the staff member themselves for what he worked (the 30mins he was there for...), they don't want to be out of pocket so that's why we can only have 75% back. And as we told the staff memeber he could go home because it was going to be quiet, Bradley is saying that they have no recourse with that staff member and have to pay him - even though we spoke to Amanda, explaining the real reasons, within a few minutes of us sending the staff member home (whilst he was still in the lobby).
Really poor resolution service on Envisage's part. I asked to speak to someone more senior than Bradley in a hope that they would be more reasonable but Bradley said he was the Operations Manager and the decision lied with him, and his decision was final.
So for the sake of the 25% cost that they should have absorbed, we will now never use them again, never recommend them to anyone else to use again (which would have been a lot of other companies), leave this review everywhere we can and will tell this experience to everyone we speak to at the events we do (and we are at some of the bigget in the country).
Seems a bit short sighted to me.
Do not trust this company. Avoid!

Réponse de Envisage Agency
Envisage have been a joy to work with
Envisage have been a joy to work with. They treat you with the upmost respect and really get to know your strengths, so when I client needs people they exactly who to match the job with. They are listeners both to clients and staff. Many times working well past the normal times to honor their committments. Give great advice to both staff and clients from a vast amount of experience. Their Christmas performers are second to none. I highly recommend them.

Réponse de Envisage Agency
This is the BEST AGENCY in London.
This is the BEST AGENCY in London.
Every person that works there is caring, understanding and utterly PROFESSIONAL.
I can recommend them highly enough !!!

Réponse de Envisage Agency
Great to deal with and very responsive…
Great to deal with and very responsive with our very specific requests. We were a very "tricky customer" and Envisage really helped us put on a great event. I would 100% recommend

Réponse de Envisage Agency
Excellent events staff company
We had the good fortune to find Envisage online and after a cursory enquiry re hiring staff for events, we were soon engaged in a deal and the result was fantastic.
Their staff are friendly, professional and reliable. We used Envisage to generate leads for our business at a large corporate event and they did not disappoint - we had more leads than we've ever obtained before which led to increased footfall, consumer traffic and eventual turnover.
Would happily recommend.

Réponse de Envisage Agency
My favourite agency!
I have worked for Envisage for over 8 years now and they are fantastic! One of the few agencies out there that actually cares about their staff as human beings as well as us doing a good job for their clients. I love working for them and will continue to do so! They have a friendly team in the office and a very professional attitude.

Réponse de Envisage Agency
👍🏿
Have worked with Envisage a few times. Never had any issues and been paid on time and accurately. I feel they support their staff also. Always found Elliss to be particularly helpful

Réponse de Envisage Agency
Fab fab fab
Fab fab fab
I’ve just started working for Envisage, so it’s early days yet
But so far so good
They have worked hard to accommodate me
Especially when I have had any queries
Looking forward to what other work comes up.

Réponse de Envisage Agency

Réponse de Envisage Agency
The staff are excellent and make it a…
The staff are excellent and make it a pleasure to work with

Réponse de Envisage Agency
Santa training day
For a single day they really packed the goods in. The staff where great, they knew their stuff and where very professional in passing it on. If this course is repeated I would heartily recommend it to any budding Santas

Réponse de Envisage Agency
Worked with Envisage for years
I've worked with Envisage for many years, they're genuinely lovely people who really care about the service they offer, can't recommend them highly enough.

Réponse de Envisage Agency
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







