Epsom Skin Clinics Avis 

160
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience at Epsom Skin Clinics. Charley was incredibly welcoming, professional, and knowledgeable from start to finish. She took the time to explain everything clearly, answered all my... Voir plus

Noté 5 sur 5 étoiles

I started my facial aesthetics journey once I had met Dr Kapoor. She made me feel comfortable and she fully understood what I wanted. She has given me confidence I never knew I could have. She has sub... Voir plus

Noté 5 sur 5 étoiles

I had a hydrafacial with Daniel and she is absolutely a perfectionist Does not rush your facial and makes sure it’s a proper job ! The ladies at reception are truly lovely and welcoming and so... Voir plus

Noté 5 sur 5 étoiles

My daughter has been seeing Roxi for laser hair removal. The results have been amazing. I’m so impressed with everything about Epsom Skin Clinic from the warm welcome at reception to the excellent ser... Voir plus

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À propos de l'entreprise

  1. Clinique dermatologique

Écrit par l'entreprise

The doctor led team of aesthetic professionals at the Epsom & Surbiton Skin Clinics provide state of the art treatments that rejuvenate and enhance your looks. Let our experienced professionals guide you to achieve a younger, fresher, healthier you! We have the expertise and latest technology to achieve optimum results while always maintaining the highest levels of safety. All of our injectables and laser treatments are performed by our in-house team of experienced practitioners, who will spend the time to devise your very own personal treatment plan for your ever changing needs.


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4,9

Excellent

TrustScore 5 sur 5

160 avis

5 étoiles
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4,9

Tous les avis

(160)

24 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Alison & Team

Alison, Sienna (& team) have been so kind and very impressed with service, as always. Would highly recommend.

26 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

20 years of 5 star service!

I have been going to Epsom Skin clinic since it first opened, 20 years ago! In that time I have had several different treatments, Alice for my injectables such as filler and Botox and Dani for all laser treatments such as Fotona smootheye. Tattoo removal and skin tag removal. Over the years I have developed chronic health conditions and the girls are always thorough ensuring a particular treatment is suitable for me. Over the course of 20 years I have been enticed in having cheaper treatments elsewhere, but I would never consider it! I know with Epsom Skin Clinic I get a 5 star service every time, from the moment I walk in and am welcomed by Holly or Sienna on reception, to receiving the correct product and having it administered by Alice or Dani with excellent aftercare. I have just had my first set of injections of Polynucleotides for face and eyes and am so excited for my next set as I can already see the results. After this I am looking forward to having a treatment with Dani with the new Sylfirmx as the results look amazing 🤩.
Thankyou to Epsom Clinic for keeping me looking younger in a natural way and always giving such a fantastic service ❤️

8 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Dr Nandini Kapoor

I started my facial aesthetics journey once I had met Dr Kapoor. She made me feel comfortable and she fully understood what I wanted. She has given me confidence I never knew I could have. She has subtly enhanced my features. I have comments of you are glowing rather than you look tired. Thank you Dr Nandini Kapoor for giving me confidence and making the best of me.

27 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love coming to Epsom Skin…

I absolutely love coming to Epsom Skin Clinic. I have had various treatments at the Clinic, some minor medical surgery and some cosmetic and have been very pleased with the results on all procedures. The whole team are super friendly and very professional. An atmosphere has a very relaxing feel from the moment you walk into the clinic.
Sienna and Alison (front ladies) are always very welcoming, super friendly and professional. In order to achieve the best result from available treatments they immediately arranged an initial consultation with Alise for me. Alice did not tried to offer me the most expensive modern treatments (as in many other places did), but helped me to find the treatments/procedures that would guarantee me the most satisfactory result.
An experience of Upper Blepharoplasty I had with Dr.Wilson was incredible. Dr.Wilson and Kirsten were supportive and knowledgeable, friendly, informative and welcoming, always kind and helpful. Nikki did my eyebrows and she is very competent, honest and takes extra miles to make me happy with my new eyebrows. I cannot praise her enough. I also have tattoo removal procedure with Daniella and the level of professionalism and attention to details from consultation to procedure was outstanding. Nicole have performed the mole & tags removal treatment for me and again I am very happy with the results as well as with peels and hydrafacial sessions from Charley. Collectively Epsom Skin Clinic have an amazing team who really want to help you to achieve the best possible results. Could not fault any aspect of my experience and would not go anywhere else. Found the place very professional, welcoming and would highly recommend to all.

6 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service & team!

I was a little apprehensive with the facial treatment but the quality of service I received from Charley was fantastic. I’ve noticed the results immediately and it’s thanks to the careful guidance I received. Thank you so much to all of the team at Epsom skin clinic for making me feel so welcome and comfortable.

3 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

PRP treatment Epsom Clinic for Hair Loss

I had PRP treatment for hair loss in February.
I knew this was going to be an uncomfortable procedure but was not prepared for how painful it was and not just the actual procedure but for a few weeks afterwards. I had numbing cream but this didn't really help.
I feel waiting for well over an hour did not help the situation and when the doctor arrived I felt rushed and little reassurance was given.
There was a member of the reception staff who was really helpful to me - however I had to ask for the written follow up procedure guidelines/care and this was not applicable to PRP treatment on the hair but the face therefore irrelevant. It was acknowledged that this needed to be changed - I don't know if it has been. The point is you should be given follow up written advice at the time of treatment.
I did ring the clinic to ask if there were other options available to me in terms of pain relief or doing the procedure in a way to make it more tolerable. It took a few days for the doctor to get back to the clinic with a finite no there is nothing else that can be done and every time I rang the clinic, I was made to feel like I was a nuisance. This experience was terrible, traumatic and I was made to feel like I had a low pain threshold, or it was somehow my fault. I had thought long and hard about going ahead with this procedure and the decision was not an easy one however I could not bring myself to go ahead with the further two treatments because the procedure and afterpain was so traumatic.
However, I was keen to see if I could tolerate the procedure at another clinic because hair loss is a very distressing thing and I was wondering if it was really me and my fault for being unable to tolerate the procedure.
I am pleased to say that I was able to tolerate the procedure and will be going ahead with the full course. I did not have numbing cream just the procedure done by a practitioner who listened to me, was considerate and used the smallest needle possible to alleviate discomfort. Therefore there are obviously adjustments that can be made and maybe if the clinic/practitioner had discussed these options with me or bothered to contact me directly I would have been able to go ahead with the further two treatments.
I will be going ahead with the further procedures with my present practitioner.

7 février 2024
Avis spontané
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Réponse de Epsom Skin Clinics

Thank you for taking the time to share your feedback regarding your experience with the PRP treatment at our clinic. We are truly sorry to hear that your visit did not meet your expectations and appreciate the opportunity to address your concerns.

First and foremost, we apologise for the discomfort and pain you experienced during and after the procedure. Although some discomfort is common, we strive to make each patient's experience as pain-free as possible. It is clear from your feedback that in this instance, we fell short. We will be reviewing our pain management protocols and training to ensure we can better serve our patients in this regard.

It's encouraging to hear that you have found a solution that works better for your needs at another clinic. We believe in patient-centered care and are genuinely pleased to know you have continued pursuing the treatment that is right for you.

Thank you again for your honest input. If you wish to discuss this further, please do not hesitate to contact us directly. We are committed to learning from your experience to improve our services.

Warm regards

Tom Clancy
General Manager

Noté 5 sur 5 étoiles

Earlobe repair - Mr Wilson

Mr Wilson - earlobe repair

Recently saw Mr Geoff Wilson for earlobe repair.
I have been thinking about it for a long time after years of wearing earrings they had stretched ☹️
Mr Wilson put me at ease straight away, he is so professional, very gentle and talked me through step by step of the procedure.

6weeks later I have brand new earlobes and can go back to wearing nice earrings.

The clinic is very well kept, always spotless and the whole team take pride in keeping it that way.

Can’t wait to come back for more treatments!!

27 février 2024
Avis spontané
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Réponse de Epsom Skin Clinics

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our services and team. Your satisfaction is our top priority, and it's heartening to know that we met your expectations.

We're especially glad to hear that you felt well taken care of—our team will definitely be happy to read what you wrote. At Epsom Skin Clinics we strive to provide a warm and welcoming environment for all our clients, and it's rewarding to hear that we achieved this with your visit.

Thank you once again for choosing us. We look forward to welcoming you back soon and continuing to serve you with the same level of excellence. If there's anything else we can do for you, please let us know.

Noté 5 sur 5 étoiles

Lovely clinic

I went to the clinic for a triage appointment and to see Nikki for my eyebrows. The doctor was helpful and reassuring about my areas of concern. He then advised me to have hyfrecation, which I did with Hannah. Hannah was very gentle and professional. Nikki was great in my consultation and I booked my appointment straight away. I have since had them done and although they are not fully healed yet, I am so happy with the results. Everyone who works there are very welcoming. I’ll definitely be going back.

28 novembre 2023
Avis spontané
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Réponse de Epsom Skin Clinics

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our services and team. Your satisfaction is our top priority, and it's heartening to know that we met your expectations.

We're especially glad to hear that you felt well taken care of—our team will definitely be happy to read what you wrote. At Epsom Skin Clinics we strive to provide a warm and welcoming environment for all our clients, and it's rewarding to hear that we achieved this with your visit.

Thank you once again for choosing us. We look forward to welcoming you back soon and continuing to serve you with the same level of excellence. If there's anything else we can do for you, please let us know.

Noté 1 sur 5 étoiles

Clinic exchanging acne for wrinkles

Went to this clinic to treat acne and was provided with treatment products that contain alcohol and menthol for £160. Both of these ingredients are a big no for acne causing inflammation as well as premature aging. I’m disappointed the clinic would sell something like this to me thinking I’d be happy to swap acne for wrinkles. Just a clinic trying to make sales when it comes to products - no interest in searching for a root cause or selling products that contain ingredients without inflammatory properties. Won’t be returning - if you have acne wouldn’t recommend.

16 novembre 2023
Avis spontané
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Réponse de Epsom Skin Clinics

Thank you for sharing your concerns. We sincerely regret to hear about your dissatisfaction with the acne treatment products you received from our clinic. Our intention is always to provide the best possible care and suitable products for our clients' needs.

We understand your concerns regarding the ingredients like alcohol and menthol. While these components are beneficial in certain treatment formulations, we acknowledge that they may not be suitable for everyone

OBAGI Medical products have been a staple of our clinic for the last 20 years and one of the worlds leading products that manage concerns like acne. These products used under supervision of our medical team have helped many patients over the years. The alcohol levels in these products over the short time frame should not cause any premature ageing.

The system from OBAGI is a 3-step system specifically formulated to treat acne where it starts. This system includes clinically proven benzoyl peroxide and salicylic acid to help control acne for a clearer, healthier-looking complexion. CLENZIderm M.D. System is ideal for all acne-prone skin patients.

Ideally, we would like for you to continue the products and let us manage your progress with our regular review and product assessments. If you need anything further, please do not hesitate to get in touch with the team.

Noté 5 sur 5 étoiles

My first time at a skin clinic!

I spoke to the consultant and he told me what was going on with this thing on my leg, which allayed my fears. Then explained what was needed to remove it. He was friendly and to the point which I like! Nicole did the procedure for me and she was great! She did my procedure quickly and neatly. The whole process was relaxed and friendly and very reasonably priced! The clinic was lovely, clean and welcoming! I’m looking at getting another procedure done.

29 septembre 2023
Avis spontané
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Réponse de Epsom Skin Clinics

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our services and team. Your satisfaction is our top priority, and it's heartening to know that we met your expectations.

We're especially glad to hear that you felt well taken care of—our team will definitely be happy to read what you wrote. At Epsom Skin Clinics we strive to provide a warm and welcoming environment for all our clients, and it's rewarding to hear that we achieved this with your visit.

Thank you once again for choosing us. We look forward to welcoming you back soon and continuing to serve you with the same level of excellence. If there's anything else we can do for you, please let us know.

Noté 5 sur 5 étoiles

My daughter has been seeing Roxi for…

My daughter has been seeing Roxi for laser hair removal. The results have been amazing. I’m so impressed with everything about Epsom Skin Clinic from the warm welcome at reception to the excellent service we have received. I am now having a course of micro needling with Roxi. I can highly recommend Roxi as a therapist. She has a warm, friendly manner and carries out the treatments with care whilst explaining the process. I wouldn’t go anywhere else!

29 janvier 2023
Avis spontané
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Réponse de Epsom Skin Clinics

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our services and team. Your satisfaction is our top priority, and it's heartening to know that we met your expectations.

We're especially glad to hear that you felt well taken care of—our team will definitely be happy to read what you wrote. At Epsom Skin Clinics we strive to provide a warm and welcoming environment for all our clients, and it's rewarding to hear that we achieved this with your visit.

Thank you once again for choosing us. We look forward to welcoming you back soon and continuing to serve you with the same level of excellence. If there's anything else we can do for you, please let us know.

Noté 1 sur 5 étoiles

Permanent Facial scarring from treatment here

It is over one year since my visit to the Epsom Skin Clinic left permanent facial scarring. I have been gas lit and dismissed and now having been ignored by the management, have the energy to not allow the way I have been treated to be allowed. I have photos, voice recordings and other evidence which shows the manner in which my case was handled,
I would not recommend visiting Epsom Skin clinics to anyone.

24 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

A very satisfied long-term client

I recently had quite a complex leg vein removal procedure at Epsom Skin Clinics under the care of Mr Maytham. The care and aftercare were excellent and I am pleased with the results. Nurse Kirsten gave me much reassurance, which helped to make the experience pleasant and took the focus away from the discomfort.
I would also like to give praise to nurse Alice who has taken care of my cosmetic requirements since the departure of Dr Carver. Alice is always gentle, explains treatment plans very clearly and makes the whole appointment very relaxing and enjoyable. She is also very realistic regarding potential results, which gives me full confidence in her experience and expertise.
All the staff at this clinic are very empathic and make you feel very welcome when you attend for an appointment. I would recommend Epsom Skin Clinics very highly for a variety of procedures.
Claude Knights

4 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

I had a consultation with the doctor at…

I had a consultation with the doctor at the clinic and he was very honest and trustworthy
I then had a follow up for some sun damaged moles to be removed by Charlotte and she was excellent and extremely attentive and takes her time to a fantastic job , no rushing at all :)
I also had a hydrafacial and she did a great job !
Epsom skin clinic I very good and they don’t try to mislead you or try to make extra money from you like I have experienced in the past with other clinics ,
The reception ladies are very polite and welcoming as well which is a added bonus !
In my experience it is very hard to find a honest clinic that has your interest at heart and not just looking to make money from you ,
I do highly recommended epsom skin clinic
I will be posted some photos once my laser treatments have finished

9 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Epsom skin

Epsom skin, you have given me my confidence back.

After the last couple of year of covid and being extremely vulnerable as I have health issues. I must say I was quite worried about going to a clinic for what some people would consider vanity. However the appearance of my skin was quite frankly getting me down.

I have been to Epsom skin for laser treatment in the past & the results were fantastic. So I decided to book in for a laser top up & a anti wrinkle treatment. I tried botox between the brow’s, forehead, crows feet & bunny lines on my nose. It was quick and easy.

The results take a few days to take affect but a week later I was really impressed. Two weeks later I feel like a new woman!

I also had a laser top up under my arms. Epsom have always had the best medical grade lasers. I know this as I had a awful painful experience at beauty salon in the past with no results but the laser machine at Epsom is fantastic & pain free with unreal results.

The staff are always so lovely, they are all warm and friendly and really make you feel comfortable discussing your problematic areas that you would like treating.

I felt so safe as the doctors and nurses had covid safe masks on and the clinic was exceptionally clean.

Overall I am so happy with how I look and feel, so I wanted to share some love & say thank you Epsom Skin!!

It’s defo a 5 star from me ⭐️⭐️⭐️⭐️⭐️

See Google review for my before & after photos

24 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend Epsom Skin Clinics

I have been going to Epsom skin clinics for many years now for a variety of facial treatments for my combination skin.
I am always greeted with a smile and a hot drink made by the lovely Alison. Reception staff always try to help me to book in my appointments around my busy life and are extremely patient in making sure the times work for me.
The clinic is very clean and the rooms are welcoming and comfortable.
The therapists have always gone above and beyond to find the best routine and tailor made treatments for my skin type. I feel truly bonded to Epsom as they always deliver a very professional and friendly service. I have had many therapists over the years which have provided the best service possible. My main therapist which has worked very hard to help me to achieve clearer skin is Danielle Young. I am so grateful for her patience, for listening to my skin concerns and for answering all my questions. Danielle has really helped me to learn and understand how to take the best care of my skin. As a result, I have more confidence which has been achieved by the excellent treatments and advice I have received from Epsom skin clinics. I have recently seen Alice too who has once again been reassuring, honest and helped me to make decisions on what is best for my skin.
Collectively Epsom skin clinics have an amazing team who really want to help you to achieve the best results. As a long standing client I can confidently say that my journey has been rewarding and I can see the results. I highly recommend this clinic you are in very good, honest and professional hands.

21 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Minor surgery for removal of moles

I had minor surgery to remove 2 moles and another blemish. All was successful. Found all of the staff to be extremely professional, friendly and helpful, and the follow-up was exceptional. Would definitely recommend their services.

21 juin 2022
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Réponse de Epsom Skin Clinics

Thank you Anne for your fantastic feedback, we hope to see you again in the near future :)

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