I've had excellent service and communication for all my orders so far, with the exception of the most recent. Curious as to why it took longer this time to see it dispatched? Keep up the good work!
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Lisez les avis des autres
Great helpful advice and super fast delivery. Then when I had a technical problem setting up NVR Jimmy was brilliant…..patient and although kept hitting problems (caused by me🙄), he kept find alterna... Voir plus
The team were always contactable, knowledgeable and very helpful. I returned a couple of components as they were incorrectly ordered and this was dealt with promptly and without fuss. Good job.
Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 mi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de systèmes de sécurité
- Magasin de matériel de surveillance
- Grossiste en éclairage
- Magasin d'équipement de sécurité
- Installateur de systèmes de sécurité
- Grossiste
Écrit par l'entreprise
ERTECH Security Systems is a wholesaler specializing in cutting-edge security solutions. Based in London, we source high-quality products directly from manufacturers such as Hikvision, Tiandy, Axis, and Dahua. Our comprehensive offerings include CCTV systems, access control devices, intruder alarms, and more. With competitive pricing, efficient logistics, and personalized service, ERTECH Security Systems is your trusted partner in safety and surveillance
Coordonnées de contact
C1 Oyo Business Units, Crabtree Manorway North, Crabtree Manorway North, DA17 6AX, London, Royaume-Uni
- 02088046680
- sales@ertech.co.uk
- www.ertech.co.uk
Brilliant company
Lewis and the team are absolutely brilliant. Suggested the best product and the technical support was amazing. Offered all the help needed and would highly recommend them!
Thanks!
21 avril 2025
Avis spontané
Excellent items, friendly service
Bought 7 items from Ertech, everything works perfectly, one item I ordered wrong, so exchanged without problems. Jimmy replied with detailed explanations to all my questions, very helpful and friendly, would purchase again for the new project.
25 avril 2025
Avis spontané
Fast delivery with no hassle
8 avril 2025
Efficient and friendly service
Efficient and friendly service! Highly recommended!
9 avril 2025
Avis spontané
Excellent Company
Excellent Company. Very friendly and helpful. I had a small problem and Jimmy went out of his way to sort things out for me and deliver immediately. Very happy customer.
3 avril 2025
Avis spontané
Always a great company to deal with.
As always with Ertech, great products at sensible prices and fast delivery, what more could you ask for !
24 mars 2025
Excellent Experience Jimmy
I had an excellent experience with your customer service team Jimmy. The representative was friendly, professional, and extremely helpful. He went above and beyond to resolve my issue quickly and efficiently. I truly appreciate his patience and the clear communication throughout the process. Thank you for making my experience so positive!
12 mars 2025
Avis spontané
The service and advice I received from…
The service and advice I received from Jimmy and colleague was second to none. I am so grateful that I purchased from this company as nothing was too much trouble. Customer satisfaction is very important to them and they were able to provide the components I needed at a very competitive price. Delivery was swift and I throughly and highly recommend them. Much appreciated. Thanks guys. AAAA*****
10 février 2025
Avis spontané
Ertech has been amazing to deal with!
Ertech has been amazing to deal with. They have a great range of high-quality security products, and their prices are really fair. Jimmy helped me choose the right equipment, and he was super knowledgeable and friendly throughout. Highly recommend ERTECH if you’re looking for reliable security solutions and great customer service
10 janvier 2025
Avis spontané
Jimmy is a credit to the company he was…
Jimmy is a credit to the company he was very knowledgeable and very helpful very professional from start to finish i would use Ertech again without a doubt
6 janvier 2025
Avis spontané
Always a great price and customer service
Always a great price and customer service. I have ordered many items and 95% of the time, no issues. Had a wrong camera sent once and wasn’t very easy to get corrected. I just kept it and used elsewhere because it was easier than trying to send back. Ordering from Ireland adds A Post but Ertech eases the pain with VAT and Customs. Will definitely order again.
3 décembre 2024
Quick response and swift delivery
Quick response and swift delivery. Amazing service thus far
20 décembre 2024
Avis spontané
Réponse : ERTECH SECURITY SYSTEMS
Thank you very much for the lovely review!
Super helpful
Super helpful
Great service from the team at ertech, will be using them for all my cctv needs from now on.
4 novembre 2024
Réponse : ERTECH SECURITY SYSTEMS
Thank very much for the kind review
Extremely fast call out and clear quotes
Extremely fast call out and clear quotes. First time experience and installer was very informative of the pros and cons of each locking system
8 novembre 2024
Avis spontané
Réponse : ERTECH SECURITY SYSTEMS
Thank you for the fantastic review! We're thrilled to hear about your first-time experience with our service. Speed and transparency are top priorities for us, so we're delighted that our prompt call out and clear quotes made a great impression. Our installer is dedicated to informing customers about the pros and cons of each locking system, ensuring you have all the information needed to make the best choice.
We look forward to serving you again in the future!
ERTECH Ltd has been amazing to work…
ERTECH Ltd has been amazing to work with! They have a great range of high-quality security products, and their prices are really fair. Jimmy went above and beyond to help me choose the right equipment, and he was super knowledgeable and friendly throughout. The whole experience was smooth from start to finish. Highly recommend ERTECH if you’re looking for reliable security solutions and great customer service!
1 novembre 2024
Avis spontané
Réponse : ERTECH SECURITY SYSTEMS
Thank you so much for your glowing review! We're overjoyed to hear that your experience with ERTECH was exceptional from start to finish. It's fantastic to know that our range of high-quality security products and fair pricing stood out to you. We're especially pleased that Jimmy was able to assist you so well with his knowledge and friendliness.
Your high recommendation means the world to us, and we look forward to continuing to provide top-notch service and reliable security solutions for you in the future! 😊🔐
Thanks again for choosing ERTECH!
Such a quick and great service
Such a quick and great service, having changed over the past 4 years. I got all advice on best cameras and recorder to get. Fast shipping. Wished all shopping was so pleasant.
29 octobre 2024
Avis spontané
Réponse : ERTECH SECURITY SYSTEMS
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us over the past four years. We always strive to provide great service and expert advice, so it’s wonderful to know that we’ve met your expectations. We truly appreciate your support and look forward to serving you again soon!
Excellent communication
Excellent communication - such a difference being able to deal and speak with a human being! Thank you Jimmy.
30 octobre 2024
Avis spontané
Réponse : ERTECH SECURITY SYSTEMS
Thank you for your fantastic review! We’re so glad you appreciated the personal touch and communication – we believe in making every interaction as helpful and human as possible. Jimmy will be thrilled to hear your kind words! We look forward to assisting you again soon.
I've been dealing with Ertech for years…
I've been dealing with Ertech for years now and haven't a bad thing to say about them. Excellent quality gear, keen pricing and tech support second to none. Spoke to Jimmy on tech support today and got 100% quality service, fixed my self-inflicted problem in seconds. Well done Jimmy.
30 octobre 2024
Avis spontané
Réponse : ERTECH SECURITY SYSTEMS
Thank you for your continued trust in Ertech! We’re so grateful for your long-time support and are thrilled to hear about your positive experience. It's great to know that Jimmy was able to help resolve your issue quickly, he’ll be pleased to hear your feedback! We pride ourselves on offering top-notch products and service, and your review means a lot to us. Looking forward to serving you for many more years to come!
Réponse : ERTECH SECURITY SYSTEMS
Thanks for the great feedback! We’re glad to be your reliable choice for CCTV equipment and appreciate your kind words about our service.
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