I've had excellent service and communication for all my orders so far, with the exception of the most recent. Curious as to why it took longer this time to see it dispatched? Keep up the good work!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great helpful advice and super fast delivery. Then when I had a technical problem setting up NVR Jimmy was brilliant…..patient and although kept hitting problems (caused by me🙄), he kept find alterna... Voir plus
The team were always contactable, knowledgeable and very helpful. I returned a couple of components as they were incorrectly ordered and this was dealt with promptly and without fuss. Good job.
Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 mi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de systèmes de sécurité
- Magasin de matériel de surveillance
- Grossiste en éclairage
- Magasin d'équipement de sécurité
- Installateur de systèmes de sécurité
- Grossiste
Écrit par l'entreprise
ERTECH Security Systems is a wholesaler specializing in cutting-edge security solutions. Based in London, we source high-quality products directly from manufacturers such as Hikvision, Tiandy, Axis, and Dahua. Our comprehensive offerings include CCTV systems, access control devices, intruder alarms, and more. With competitive pricing, efficient logistics, and personalized service, ERTECH Security Systems is your trusted partner in safety and surveillance
Coordonnées de contact
C1 Oyo Business Units, Crabtree Manorway North, Crabtree Manorway North, DA17 6AX, London, Royaume-Uni
- 02088046680
- sales@ertech.co.uk
- www.ertech.co.uk
Reliable Security Camera Supplier
I had an excellent experience with ERTECH Security Systems. Their selection of high-quality cameras from brands like Hikvision and Tiandy is impressive. The competitive pricing, fast delivery, and outstanding customer service made the process seamless. Highly recommend ERTECH for all your security camera needs

Réponse : ERTECH SECURITY SYSTEMS
Fast delivery of CCTV equipment and…
Fast delivery of CCTV equipment and first class back up when I experienced problems setting it up.

Réponse : ERTECH SECURITY SYSTEMS
Top notch technical support 5 stars
Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 minutes was up and running so thankful could not have done it without technical support at ERTECH thank-you so much

Réponse : ERTECH SECURITY SYSTEMS
I live in France and have ordered 4…
I live in France and have ordered 4 times from Ertech UK since 2018, several cameras and a Hikvision NVR. Last order was last week. Good value for money. Good relationship with Ertech, with Customer Support. Thanks to Jimmy for his help when I had questions. Ertech is a serious company.

Réponse : ERTECH SECURITY SYSTEMS
I’m impressed with Ertech Security
I’m impressed with Ertech Security. They helped me with the issues i had . Their team found all the solutions i was in need. Jimmy supported me and gave me a lot of advices . I look forward to working with them again.

Réponse : ERTECH SECURITY SYSTEMS
One of the best companies I worked with!
I am working with Ertech since 2018. Whenever I ordered something, it was delivered or prepared for me for collection, in a timely manner and as promised. In this time, I had just one experience the device was faulty, but the company replaced it straight away. Many thanks to all Ertech staff: Eric, Hugo and Jimmy. They are brilliant and very helpful always.

Réponse : ERTECH SECURITY SYSTEMS
Trust worthy
It was very smooth buying from these guys. Picked up both Hikvision and Tiandy cameras. Quality is top-notch, and their service is genuine. Definitely recommending to my network

Réponse : ERTECH SECURITY SYSTEMS
Always helpful with any issues I’ve…
Always helpful with any issues I’ve had, wouldn’t use another CCTV company now.

Réponse : ERTECH SECURITY SYSTEMS
Support
I have purchased a number of items from Ertech over the last couple of years & always have had a good experience with them. I have had an issue with an hikvision ax pro alarm last week which I purchased from them 2 years ago. I was put in touch with Jimmy who helped me sort the issue over a couple of days. I will definitely buy from them again 👍🏻

Réponse : ERTECH SECURITY SYSTEMS
I’ve used Ertech for many years now for…
I’ve used Ertech for many years now for cctv never had a problem they are always there for advice when you need it and always a good price for hikvision and Tiandy if you are looking a a cctv supplier look no further great next day delivery too I will be using them for many more years to come and thank you to all the team for everything you have done for me over the years
Eric was very helpful and made me feel…
Eric was very helpful and made me feel at ease with my order for my HikVision cameras I was unsure what I needed and he guided me through with all the questions he asked for my property’s needs and he recommended what was good to use.
I would 100 percent recommend using Ertech very helpful and quick would trust them again for security cameras.
I've been dealing with Ertech for years…
I've been dealing with Ertech for years and have never had any issues. I’ve only had 1 faulty camera in all the time I’ve been dealing with Ertech, and Erika has dealt with this issue very efficiently and swiftly. If only all customer service was this good. Highly recommended!
I recently bought a Hikvision PTZ from…
I recently bought a Hikvision PTZ from ErTech.
They matched the best quote I had and dispatched the camera promptly. I found the telephone service friendly and helpful, both when ordering and when asking a technical question once I had fitted the camera and was struggling to identify it on a different subnet.
Have purchased multiple times from this…
Have purchased multiple times from this company, have given me advice on the phone previously to ensure I had the right product - no complaints this time, speedy delivery 10/10
Good customer service
Great customer service
The customer service has been very good and very prompt to sort out any issues with the ordering process. Despatching the goods followed quickly upon payment. Can fault them!!.
Great Company
Great company, good sharp prices, and very frendly.
They got everything in stock and if not, then they make sure you get it asap.
terrible to deal with
terrible to deal with, i wouldn't ever buy from them again, avoid like the plague!
update 20/9/23. so after they failed to refund the money they owed me and promised to refund but failed to refund after 6 months, they then started harassing me with blasphemous text messages despite requests to stop. and then they left a review on google for my business even though they never used any of my products or services! completely dishonest company with absolutely no clue what customer service is.

Réponse : ERTECH SECURITY SYSTEMS
Manny thanks to Erika
Manny thanks to Erika, she made the whole process of purchasing a complex door entry and CCTV system for a very difficult client a total breeze. I look forward to working with you again,
Kindest regards
Adrian
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







