Evans Halshaw - Citroen and Vauxhall Mansfield Avis 

Great service - Lee and Brodie done a cracking job.
Keep up the good work !!

having to make an appointment 2 times before i got one

Everything was well organised and ran smoothly and effiently.
Thanks to all the service team and to Georgia for organising the service *****

Having had a great experience purchasing a car here recently with Ivan, when our second car needed replacing (only 2 weeks after purchasing the first car!) it was a no brainer as to where we were going back to!

This time we were looked after by Jimmy, who again did an incredible job of looking after us.
We had arrived to look at a few specific cars which he showed us and was happy to arrange test drives. Due to an admin error, things got a little complicated and we then had to change our minds on the car we were purchasing.
Jimmy was incredibly accommodating and was happy to take the time to show us more cars and again test drive the one we wanted. He was patient, thorough and cheerful throughout the process and we were able to purchase the car and drive it home the same day.
Thanks also to Lem for looking after us and ensuring all the paperwork was in place.

I would definitely recommend this dealership to anyone looking to purchase a vehicle.

No curtesy car, although advised when taking out service plan this would be the case.
Did not repair nail in tyre which should have been included.
Communication confusing.
NOT HEARD ANYTHING BACK AFTER RECEIVING THEIR RESPONSE BELOW AND PROVIDING THEM WITH FURTHER DETAILS.

I’ve been a customer for many years always excellent customer service

The staff- always credit

I took my car for an air bag recall which should have took a morning .I took the car in on a Friday and was told they would ring me when it was ready to be picked up.I waited all day and had no contact from them to tell me it was ready. I tried calling on 2 numbers one just rang the other went on hold until they closed. The service department don't work over the weekend so I will be without my car for at least 3 days .I wouldn't recommend using here to get your air bag changed

Few hicups trying to get recal done. But when we went into the garage we were treated very proffesionally by the workshop reception guys. Job done and good communication. Guy that does the free car valet needs sacked tho lol it didnt get done but we were not that bothered, other customers may havd been tho. Life too short. Keep the thick set guy on reception he is a credit to you.

One of the best car garages I’ve ever visited. The customer care from the staff here is top notch - they’re not overbearing and go the extra mile to make you feel comfortable. I cannot recommend Will Bingham enough - brilliant sales advisor and looked after myself, my wife and our dog, Monty, whilst we took a test drive and then bought a car here. This is the type of sales advisor you want more of in car sales: genuine, honest and informative. Already pushing family and friends to use this garage for future car purchases.
Thank you!

I purchased a £17000 10 month old ex demonstration model Citroen ec3 Max for my wife Margaret.
At the viewing, the weather was terrible, so we were unable to give the body work a good look over, however as the car looked amazing, I went ahead with the purchase.
Jordan, the sales executive, was great, he was friendly, knowledgeable and helpful, he made the whole purchasing procedure so easy.
All the team in the showroom were friendly and welcoming.
When we picked the car up. Once again, the weather was lousy, heavy rain, so no problem could be seen with the body work.
The hand over and pick up procedure went very smoothly, a big thanks to all the staff involved.

A few days after we had the car and the weather had improved, we noticed quite a lot of scatches on the bonnet.
I called back into the showroom, explained and showed them the scratches.
I was informed that it was a second hand car and what would I like done about it.
This comment did not go down too well with me. Hence the loss of one star.
However all was solved amicably and the bonnet received a good buffing, eradicating the scratches.
A further problem has occured with the boot release catch, this is being seen too professionally.
Apart from that one comment, we are extremely satisfied with our dealings with this dealership.

Better organisations needed for people who wait during their mot/ service
3 hours sat waiting is far too long!

Shocking service - They dont care once they have your money.....****STAY CLEAR*****

I have had nothing but trouble with this car and this place. I bought the car on the 6th March 2025, with an extra 1k for the extra warranty, and and additional service plan....it had done 28k miles, 70 PLATE.
When I looked at the car on the forecourt, written on the window was it was to have new tyres ! It was also allegedly serviced before I collected it and a full health check.
From taking the car home to the present time, when on any sort of uneven road surface the steering is off and the car wavers in the road and the amber light flashes on the dash board. The car has been in twice for this issue, and still hasnt been sorted out, the issue remains. Also for an oil leak, where seals were replaced which should have been done at the service before I collected the car.
The last time I took it in for this the technician reported tha the issue maybe the fact that the tyres were odd on the front - these are the tyres that they put on prior to me collecting it ??
The car again went in on the 27th February for the service - bearing in mind that the car has now done only 31k. They told me that the timing belt would now require changing due to the age, this I understand but the sales person told me at the time that I took out the extended warrantly that it would be covered to be done....now im told that its only covered if it fails.....this is now going to cost me another £900 to £1000. Alongside this the health check showed one of the front tyres (which are supposed to be new) is rated amber due to wear on the inside edge. This is after less than 3,000 miles.
To be honest im disgusted with the place, the car wasnt cheap, they promise you the earth at the sales stage but certianly do not deliver.

ATTN - whoever replies to these reviews DO NOT send me a copy and paste please contact customer services for them to help - THEY WONT. Im sick to death of speaking to people within your organisation.
I will be taking this further you can count on it

No parking on arrival
Ignored by staff only 1 serving people even though 5 others were sat there
Booked in for a wait whilst service ie oil change and vehicle check asked for headlight alignment but not done Completed in 1 hour of the 2 hour slot well what was done then had to wait 1 hour and 20 minutes for the paperwork
Shambles coffee machine not working loud music playing
Won’t be back worst service I have ever experienced will start going to a local garage can’t believe they are a main dealer

Update
Received the generic fob you email sent to everyone who complains and nothing goes any further no doubt get the same answer if I email customer services
Let’s see how sorry you are or is it just new car sales you interested in the salesmen seemed to on there toes chasing customers down

5hrs waiting for a service
Condescending young man, who had no idea how to speak to customers.
Manager was supposed to come and chat to me (Jordan) was seen peeking around the corner (hiding), how unprofessional. Was then told he’d call me…. DIDNT….
Honestly I would NOT recommend Mansfield Citroen to anyone

Amazing help from Robert, very helpful and professional, knew all the awnsers and couldn't be more willing
10/10 service

I had a great visit to view a car I am interested in buying. Robert was great - very informative and friendly. Would definitely recommend!

Rob was amazing great customer service thanks

I THINK NOT GIVING YOU A TIME SLOT OF SAY MORNING OR AFTERNOON IS UNREASONBLE