Evans Halshaw - Citroen and Vauxhall Mansfield Avis 

Good service overall

I purchased a VW Golf GT white color from Evans Halshaw Nottingham on 14th October 2025 and was shocked to discover hidden cracks in both the front windscreen and on the top of the car adjacent to the windscreen immediately after purchase. The windscreen had resin applied to disguise the damage, yet the dealer refused to take responsibility, suggesting I use my own insurance. Their “goodwill” offer of £75 against a £1,020 Volkswagen repair quote was unacceptable.

Customer service was dismissive and rude, with the sales manager insisting it was “not their job” to point out faults. This level of dishonesty and poor after‑sales support is appalling from a reputed dealer.

Only after escalating through Consumer Rights and Motonova Finance did they agree to take the car back and returned on 30/10/2025. Without external intervention, I doubt they would have acted fairly. Buyers should exercise extreme caution — my experience shows Evans Halshaw Nottingham cannot be trusted to deliver honesty or quality.

I bought a car from there Mansfield branch and got it delivered to Wakefield on the 6th Oct. having paid the extra for delivery, there was a fault with the stop start system, after complaining the dealership seemed to ignore me for a few days, now i have a service date of the 18th Nov. This is not the kind of service i would expect from a company like this. very very disappointing. i would certainly think twice about purchasing a car from them without a full inspection first.

Was annoyed with Citroen themselves for sending out letters before they had replacement airbags.
However, Evans Halshaw Mansfield were efficient and very speedy once I was given an appointment. The car was ready within the hour!
Many thanks.

courteous and helpful service. The vehicle collection and delivery service is very helpful to a partially disabled 88 year old person

Friendly helpful staff. Booking postponed due to not having the parts (which was probably out of there control for the Airbag recall). Appointment went smoothly on the day when done.

Friendly staff, and MOT completed

Good collection and return, excellent service.

I bought a Citroen c5x from here 5 weeks ago I was told there was a full service history with the car but I didn’t get any service records with the car. Also there was no rear parcel shelf. The salesman said he would sort this out he did nothing,so I tried to sort it myself but the firm they bought the car from(enterprise)said they could only confirm to me that evanshalshaw bought the car from them with 40340 miles onthe clock but if they got I touch with them they could supply EV WITHTHEHISTORY and inturn EV could email it to me. So I then spoke to 2xbuisness managers also and the salesman again. It feels like I am being ignored hoping that I will forget this and go away I can assure you that I won’t. I have got all the E mails that I have sent and got a reply to I’m sure they are trying to get out of replacing the parcel shelf and can't be bothered to get the service history for me
You're comments please

very efficient and no further problems ....yet .

Was a very easy experience with buying a car with Citroen motors . Anthony was very helpful and was thorough throughout the whole process .

Anthony was very helpful in assisting us buy our new car, really pleased with his time and explanation of everything we needed to know.

Great customer service with Anthony - informative and supportive.

From start to finish, service was first rate. Anthony did a great job. Super easy

An excellent service , straight forward with information, no pressure on extras , both Lewis and Ant were exceptionally professionals and very helpful with the service they have provided 10/10 for them

Good job, got everything organised and taken care of swiftly

Anthony was very helpful and we are very pleased with the car.

Everyone is so helpful and professional. A rare experience in that they never pressure sell or carry out unnecessary work.

I can't comment on anyone except Jordan, but I have to say how good he is. I told him what I was looking for & he listened to me advised me on a suitable car. He went through all the pros & cons & I didnt feel pressed to make a decision. I've been & picked it up today & he said if there is absolutely anything to call him. He was very knowledgeable & I would recommend anyone going there to ask for him.

Came down from scotland to purchase a car, dealership was excellent and staff were great, especially Anthony who dealt with my car purchace, gave me all the information I needed and cant thank him enough for his help