Evans Halshaw - Citroen/Leapmotor Leeds Avis 

566
TrustScore 4.5 sur 5

4,4

Whitehall Road, LS12 4RJ Leeds, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

566 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(566)

5 575 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

easy to book the car for service and…

easy to book the car for service and mot
problems priced immediate and carried out the same day
easy collection when complete

17 juin 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Steven,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great service

Fast and friendly service, good communication.

17 juin 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Patrick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Josh did an excellent job

Josh did an excellent job, very helpful, friendly service, not pushy like some places can be. Would definitely recommend using there services.

30 mai 2026
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Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Josh at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 2 sur 5 étoiles

Work carried out was 2 days late

Work carried out was 2 days late, had to hire car

5 juin 2026
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Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Mark,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great Customer Care for Service and MOT

Very happy with the attention and service received from everyone involved in booking my car in for a service and MOT, collection from my home, updates from mechanics after inspection and advising when car was ready and returned to my home by your driver.

2 juin 2026
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Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Carol,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 4 sur 5 étoiles

New car

My experience was ok Josh was helpful

8 juin 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello David
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Efficient and friendly staff

Efficient and friendly staff. A quick remedy for the recall and very good coffee.

8 juin 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Kevin
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff. Good level of service

3 juin 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Julie,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Polite and great service

Polite and great service

17 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Adrian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Good pleasant staff that kept me…

Good pleasant staff that kept me informed with details about my car, a good company to do business with.

26 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Christopher,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

Offered a 24hr test drive, which was reduced to 10mins!!!

Just wasted 5 hours of my time with these guys, and got nowhere. About 2 weeks ago, I filled in an advert online for a 24hr test drive. The following day, I got a call inviting me to the test drive. I turn up and I'm offered, in the salesman's words, "A quick 10min spin around the block". I politely declined and was offered a 3 hour test drive in about 10 days time. So went for the 3 hour test drive and was asked to wait. Took over 20 mins before I spoke to someone who wanted to help me with the test drive.
First he complained about the weather, then he complained about his colleagues going on holiday. Then he got me to download an App and walked away to help other customers. After some time, he came back to me and then complained again about low staff, and then told me to wait (could be 15 or 20mins) to get on their insurance . . while we were waiting for someone to put me on the company policy, I noticed on the App the car I was test driving had 80 miles of range. He said to me, "You're going out for 3 hours," I looked at the time and asked if they are open late, as I had been there around 40mins by this time. I mentioned the range, and asked if while we are waiting, more charge can be put in the car. He complained that they only had one car charger and I would have to wait an hour for more range in the EV.
At this point, I decided to leave - I was just tired of hearing this salesperson moan, complain, and make excuses.
24 hour test drive, is so misleading. In my experience, it's a lie. How anyone can buy a £35k car from, "A quick 10min spin around the block", I will never understand.

26 mai 2026
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Dear,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great communication

Great communication. Timely service. Efficient and friendly staff, nice courtesy car. Above and beyond!

22 mai 2026
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Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Melanie,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Regular communication

Regular communication , only did the work that needed doing

22 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Paul,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Evans Halshaw Citreon Leeds staff very…

Evans Halshaw Citreon Leeds staff very friendly excellent services

20 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Mick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Everyone was helpful

Everyone was helpful

18 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Peter.
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

The experience of using their services…

The experience of using their services was first class. Everything was explained in detail.

15 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Bob,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Service and MoT

Everything went smoothly and was done very quickly. Car works a dream now.

16 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello James,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!

Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

I was dealt with politely and…

I was dealt with politely and efficiently. Thanks to all in the Servicing department

15 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Joe,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Very proffesional service and polite…

Very proffesional service and polite young men who put me at my ease being a women in a man’s environment. I was very impressed

13 mai 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Janet,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

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