Bought a water butt from them 3 years ago and it has developed a leak, sent them an email with order number and photo and literally minutes later received an email that a replacement was on its way.... Voir plus
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Our Harcostar water butt, bought last June, had developed a leak during the winter, but we were delighted to find that there's a 5 year guarantee on them; two days later the replacement has arrived. M... Voir plus
L'entreprise a répondu
This was just a small order for a right-angled water butt connector set which I was unable to get locally. The order was dealt with promptly and courteously, and despaatch and delivery were excellent.... Voir plus
L'entreprise a répondu
Money taken for waterbutt kit, but still no goods received weeks later. I repeatedly phoned and emailed, but absolutely no response. I cannot really recommend their online service, nor customer ser... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For more than 20 years, EvenGreener has supplied home and gardening products throughout the UK. Our range is curated to give customers options on water saving, composting, food waste recycling and generally make the house and garden a better place to be!
Coordonnées de contact
Leeds, Royaume-Uni
- 08003164454
- customer.care@evengreener.com
- www.evengreener.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Found this company from a flyer at work…
Found this company from a flyer at work and as I wanted to do my bit for the planet and try to be abit more environmentally friendly and put less waste in landfill I took up the special offer for a standard compost bin cannot fault company delivered it promptly and kept me updated about bin
I contacted the company for replacement…
I contacted the company for replacement lids for the bokashi bins I had. They have been well used and were no longer quite airtight. The customer service was excellent and they despatched new ones straight away. Excellent follow up on really helpful products.
Good products, great service
Good products. Made from recycled plastic which is why we chose them. Brilliant customer service. Resolved a small issue (not their fault) really quickly.
Excellent product
Excellent products which arrived quickly. One item was missing but a telephone call quickly resolved it without issue and the item arrived a few days later. No hesitation in recommending them
Very good customer service
Items I ordered arrived very quickly
Items I ordered arrived very quickly. Very satisfied.
Sorry, don't remember the date neither can I find the Order Number.
Very slow fulfilment/delivery
Very slow fulfilment/delivery with no courier information or tracking, so you don't know when it is going to be delivered...
Products seem good though.
Excellent Product and Service
The EvenGreener Cloudburst 200 litre water butt double pack was really good value and easy to set up and connect to downpipes. Everything needed was included in the pack at very competitive price with delivery as scheduled.
Item as described.
Item as described delivered as informed. Seems to be a very good product.
Quality product and great guarantee
I liked the product quality on purchase but then to find out 4 years later it came with a. cast iron guarantee was a pleasant surprise and I was immediately offered a replacement water butt free of charge
Nice new Waterbutt
First, UK Manufactured. Second, waterbutt made from recycled materials. Third, prompt delivery. Haven't installed it yet, as I am awaiting assistance from my extra pair of gardening hands, but it looks impressive.
Impressed with their service & 5 year warranty.
Evengreener honoured the 5 year warranty on my Magnum water butt that sprang a leak. As they have no Magnums at the moment, they provided me with 2 x 227L Harcosters c/w joining & downpipe kits. I was impressed.
Double butt kit
Easy to order from website.
Order arrived in good time and products of excellent quality.
Have now installed one to a shed and all is working well. Easy to set up and instructions clear.
Shed is a small apex so I had chosen the small 50mm guttering so it would have been useful for the kits to offer the smaller diverter rather than just the house sized guttering as an option.
I have used both taps on one butt, so have ordered 2 more for the second.
They have now arrived so will be shortly installing the second butt to a second shed.
Thank you
Great service
Great water butt with a 5 year guarantee. Unfortunately mine developed a leak after 4 years so I contacted EvenGreener and they replaced the water butt, no quibbling. Great service all round.
Great customer service and honours guarantee
Nearly 4 years ago I bought a Harcostar 227L water butt from EvenGreener via Amazon. This month it developed a leak. After checking through Amazon Q&A I found that the water butt had a 5 year guarantee. I contacted EvenGreener Customer Support and just a few days after providing evidence of original purchase and the leak I received a new water butt. Very satisfied customer.
We are very happy with the Harcostar…
We are very happy with the Harcostar 227 litres water butt and hope it lasts for a long time. Thank you Even Greener for stocking it.
Neat and easy to fit water butts
I like the two 100 litre slimline water bitts we ordered. TYhey feel solid and look as though they will be longlasting - I like the fact that they are made from recycled plastic. We used one diverter kit which was easy to fit. Directing the downpipe from the greenhouse directly into the top of the water butt was also a straightforward job - it took about 20 minutes to cut out the right size hole in the lid.
The taps are smooth operating and efficient - one of them leaked a little so I refitted with PTFE tape and it works fine now - this is the reason fro four star rather than five star.
I would definitely buy from Even Greener again.
Horrible delivery
Great bin, but the delivery company is a joke. The bin was just left on the street. There was no email informing that it was out for delivery, and no one rang the doorbell when it was delivered - it was pure luck that no one had stolen the compost bin as it was just left on the street.
Quickly resolved issue of damaged water…
Quickly resolved issue of damaged water butt!
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