EvenGreener Avis 

If it rains, water collects at one corner and has seriously stretched the roof fabric. Not impressed with that as I have to push the water off after every shower.
Other than that, its easy to put up and hasnt leeked yet. If it does it will be coming back to you as unfit for purpose.

So pleased with the connecting water butts. Easy to install and connect. Full up now and so needed in the dry weather! Saving tap water and the plants prefer it!

The HotBIn arrived safely and before time well-packed and with instructions.

The delivery came on time, and the water holder seems to be stronger than the cheaper ones on the market. All in all we are very satisfied.

The product came on time and were very easy to assemble the long extension pipe was damaged but a replacement was sent to me within days these link together very well and have proved invaluable as we have a water softener installed on our water supply do plant’s don’t like the saltiness of our tap water so these water butts now provide a useful supply to water all our plants

Excellent products (four butts purchased) and even when there was a slight problem when an accessory hadn’t been included they sorted it out straight away.
Their products are going to be needed more and more in the climate crisis and I would recommend them very highly.

Very disappointing service.
Ordered twin water butts with linking system. The first butt was delivered but no sign of the second one. No response from EvenGreener (they did eventually send a very unhelpful generic response but no real help). The second arrived a week later out of the blue.
The linking system leaked badly (poor design and even poorer quality of pipe). Again no response from them upon complaining. We had to buy new bits separately in order to stem the leaks and make it work. Very annoyed that we paid for a premium product (they are much cheaper ones available) but got short thrift from the supplier.

Have ordered stuff from Evengreener before but this time the stuff never got delivered. Not sure if it was them or the courier company

Update: unpacked and fitted today. Looks good quality. Looks very nice in situ .

Ordered a replacement water butt lid on 15th July. Four days later I received an email saying it was being prepared for shipment. Tracking details didn't work at any point. About three weeks later I called and was told it was lost by the courier, they would dispatch again. Another week later - a day short of a month since placing the order - and I received a replacement compost bin door! I have asked for a full refund.

Good prices for water butts and prompt customer service when an issue arose. But their courier provider could do better. We’ve ordered water butts from EverGreener three times over the last few years and each time there was no message to say the item was out for delivery / due to be delivered. And each time the water butts and stands were just left on the doorstep. Courier didn’t even ring the doorbell (luckily we were in so spotted things a few hours later)! Same thing happened before and after the pandemic

This is the second time I have used them and will continue using them . Great company and good products

Great company and very helpful customer service too. The products I bought are really good quality. Would definitely buy again and will be recommending the website to all my friends

Ordered two double kits of waterbutts - the product itself is made of very solid and seemingly durable plastic so expecting them to last a long while, although the connectors could do with improved water-tightness.
5 stars given for the excellent customer service provided via phone when the delivery was unexpectedly split over two different days.

I had a complaint about a 4 year old water butt which was leaking. The company immediately sent me a replacement with no quibble under the 5 year guarantee.

A replacement went together easily very pleased. Only spoiler was the delivery time an lack of information

Good price, excellent fast delivery … Happy with my new Harcoster water butt, Thank you!

Ordered my first water butt back in September last year. All arrived fine was soon connected to the down pipe, except for a small leak from the extension hose. Replacement hose ordered and all was fine.

I've now ordered a second water butt with the associated link kit used to join the two together. Unfortunately the kit was missing. A quick email and the link kit was dispatched.

Very prompt delivery of rain water barrel. Seems very sturdy.

Fantastic customer service when replacing an item that was under warranty.