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Lisez les avis des autres

Noté 5 sur 5 étoiles

Felgains is a family business who understand individual needs. I had to get a chair for a relative and I live 250 miles away. They were efficient, friendly and amazing! The process of asking if it was... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Paid for a hoist to be fitted at home. Didn't hear from them for a week then received an email saying it would be fitted sometime in the week commencing bla bla bra. Next day got a call informing us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased the manual Raizer Chair as we couldn't justify the cost of the electric product. It's simple to assemble and straight forward to use. My wife and young daughter have already used the ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely fantastic service from start to finish. Andrew measured up quickly for a short notice stairlift requirement and materials were order and it was fitted within the week. Its a very ni... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Informations provenant de diverses sources externes

Here at Felgains, we've been supplying quality care equipment to the community for over 40 years. Offering innovative products and exceptional service, we empower people living with disability to lead easier, richer, and fuller lives. Our expert advice has been a trusted resource since 1977, and is guided by leaders in the field.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,3

Tous les avis

(159)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Felgains were fantastic from start to…

Felgains were fantastic from start to finish. David the installation guy from Felgains gave us a fantastic explanatory training on installation.
Unfortunately after a trial induction period we found the product was not suitable for our client and had to have it returned. David was back within a couple of days no hesitation at all and took it away.
The office staff were fantastic and I definitely would use Felgains again.

6 juin 2019
Avis spontané
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Réponse de Felgains

Thanks for your feedback Wendy, much appreciated.

Noté 5 sur 5 étoiles

A fantastic company

I would highly recommend Felgains to anyone. They were very polite, efficient and knowledgable. A wonderful family run business who were all very respectful and nothing was too much trouble. The equipment they installed was of high quality and installed well within the time frame given at time of order.

5 mars 2019
Avis spontané
Noté 4 sur 5 étoiles

We discussed our needs and…

We discussed our needs and requirements. Gary went out of his way to source the correct product. Linda gave us some additional information as well. Product delivered to our door.

1 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

Felgains really respects and truly cares about clients.

Felgains really respects and truly cares about clients. They 'rescued' me from an upsetting situation when my hoist was malfunctioning but the company providing cover for it couldn't help. A Felgains engineer came out, fixed the problem and I was totally reassured by his depth of expertise and professionalism, perfectly matched with warmth and truly, truly caring customer care. I cannot praise him and this company highly enough.

6 février 2019
Avis spontané
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Réponse de Felgains

Thanks for the kind words, Jane. We were glad to help :)

Noté 4 sur 5 étoiles

Very helpful

Very helpful, personal service. Not the cheapest but you pay for what you get - personal tailored items and a knowledgeable staff to help and guide you. My only gripe is the £20 delivery charge which seems a bit steep.

19 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

I was introduced to the vedalet

I was introduced to the vedalet , and I can honestly say it's the best piece of equipment anyone can have. My husband would shout and scream while being moved 4x a day but since the vendlet he has got less scared and just acasionly gets agitated. I would defiantly recommend it.

18 décembre 2018
Avis spontané
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Réponse de Felgains

Thanks for the review, Janet. We're so pleased the VENDLET is working out for you and your husband. If you ever need a hand with anything, you know where we are :)

Noté 5 sur 5 étoiles

Felgains stairlift

Very professional when visiting to measure for our stairlift, with no pressure sales pitch. The installation was very quick with minimal disruption. We would (and have) recommended Felgains to our friends for any type of assistance equipment required.

30 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

First rate customer service

First rate customer service -

I contacted Felgains this morning regarding some equipment my mother had ordered which neither she or her friends could adjust properly. Felgains arranged a visit to rectify the issue on the very same day and we are both extremely grateful for their fantastic and prompt after-sales support.

A special thanks to Sam and Andrew for resolving so quickly - highly recommended!

6 novembre 2018
Avis spontané

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