I always look forward to coming to First Tech because I know I’ll walk away feeing better with Amjad in my corner since I know very little about financing. He’s very helpful and explains all the aspec... Voir plus
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Lisez les avis des autres
New member. Process gone smoothly in opening savings/checking account. Looking now to open credit account due to interest rates are lower than my current bank
Hong Vo is very friendly and [provides easy to understand and informed information. Willing to listen and understanding my financial goals and wishes. Communicates well and makes sure we share what... Voir plus
L'entreprise a répondu
Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Caisse de crédit fédérale
- aussi dans
- Coopérative de crédit
- Institution financière
- Planificateur financier
- Prêteur hypothécaire
- Société de crédit et de prêt automobile
À propos de First Tech - Palo Alto Community
Écrit par l'entreprise
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Coordonnées de contact
3000 El Camino Real, 94306, Palo Alto, CA, Etats-Unis
- +1 855-855-8805
4,9
Excellent
119 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Hong Vo provides outstanding support
My RM Hong Vo is so prompt in responding. He is clear, articulate and knowledgeable and makes it easy for me to communicate regardless of what international time zone I am in. Really outstanding service!
29 juillet 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
Helping our members achieve their financial goals is what we do best.
Abrí una cuanta en palo alto me…
Abrí una cuanta en palo alto me atendió Yvette y fue muy amable y me explico todo paso a paso exelente servicio gracias
31 juillet 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
Your support means everything to us! Thank you for sharing.
Made the switch to a credit union from…
Made the switch to a credit union from the big banks. I’m getting more from first tech than I ever did from big banks rewards are amazing and the staff always goes above and beyond every time I walk in.
14 juillet 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
We love hearing about your great experiences with our team!
I always get fantastic customer service…
I always get fantastic customer service from First Tech, I have been a member for several years. I have taken out personal loans & car loans - and have been well taken care of with all of my transactions. Lauren was very helpful and I appreciated her thoroughness.
6 juin 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Hong Vo is very friendly and [provides…
Hong Vo is very friendly and [provides easy to understand and informed information. Willing to listen and understanding my financial goals and wishes.
Communicates well and makes sure we share what is said to confirm what is said.
This has been over several years - and each time I feel we leave our discussions happy.
1 avril 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
Your support means everything to us! Thank you for sharing.
Great service
We don’t visit our local credit union branch often but when we need advice or help, asst bank manager Yvette Moran has been responsive, knowledgeable and patient with us. She introduced us to Hong Vo, Premier financial rep, who advised us on investment offerings aimed at optimizing our savings. He was personable, well-versed without being pushy. A bonus is that he is a certified notary public and could notarize some documents for us while we were there. Both personnel are highly appreciated!
4 mars 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Hong of 1st Tech is exceptional
Hong of 1st Tech is exceptional. I've lived in Singapore and still have accounts there... in Europe as well. We could put our money anywhere - but the peace of mind knowing that your personal banker will reach out to you when it's time to make a change with whatever you're invested in is just so great. Thank you!!
16 mai 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Good Advice
The staff is friendly and has good advice. Hong Vo who is my premier services advisor actively helps me manage my funds that are at First Tech and advises me of products that can help my money grow.
12 mai 2025
Avis spontané
Réponse de First Tech - Palo Alto Community
Thank you for your kind words, Cynthia! 💙
Parul was very helpful and explained…
Parul was very helpful and explained all details of information I needed. Very pleasant and knowledgeable.
21 novembre 2024
Avis spontané
Réponse de First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that Parul made a positive impact. Our team is always here to help, and we appreciate your kind words!
Réponse de First Tech - Palo Alto Community
Hi Pat, we appreciate the positive feedback. It means a lot. Hope to see you again in the near future!
Thank you Yvette for helping me review…
Thank you Yvette for helping me review our accounts. You were very thorough and explained the process clearly!
26 mai 2022
Réponse de First Tech - Palo Alto Community
That’s great to hear!
professionalism & excellence in Customer Support
We appreciate the professionalism & excellence in Customer Support related to meeting our needs, etc...THANK YOU!!
19 mai 2022
Réponse de First Tech - Palo Alto Community
Thank you, it’s our pleasure to serve you!
Got a personal loan quickly online and…
Got a personal loan quickly online and at a great interest rate to help me pay off my credit card debt. I highly recommend First Tech!!
19 mai 2022
Réponse de First Tech - Palo Alto Community
I’m happy to hear we could help you!
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