First Tech - Premier Rewards Banking Avis 

My wife and I have been with First Tech Federal Credit Union for +40 years, and over that time we’ve come to value their comprehensive financial services and their professional and customer-focused staff. Most notably for the last ~5 years, we’ve enjoyed the benefits of their concierge First Tech Premier Rewards Banking, thanks to Benny Mirsan. Benny has been our prompt, trusted, and always insightful guide in making the most of First Tech’s wide-ranging services and planning our financial future.

My past personal experience and expectations with bankers, and banking in general, has felt impersonal and cold. Eileen Alvarez at FT has changed all that for me. For the first time in many years, I actually had a conversation with a financial representative that was clearly with a person that had my best interests in mind and truly listened to what I wanted for my immediate needs.

Hong Vo, my personal banker, looks after my interests and helps by giving me various options that I could consider. Overall, the Palo Alto Branch is EXCELLENT! In particular, Amjad Marri and Behar the branch manager have gone out of their way to support my interests. Actually, everyone I’ve met has been friendly, interested in what is going on in my life, and have called me to remind that action is required. The products are also excellent. I tell everyone I know to switch to First Tech if they mention irritation with their current bank.

Taaniya Padda, my Premier Rewards Representative, is always looking out for my best interests. I can count on her to have the latest information, for answering all my questions, and for helping me to accomplish things over the phone which would normally require a trip to a physical branch. I couldn't be more pleased.

I have been working with Emilee Gutierrez for several years now. She is a pleasure to work with, knowledgeable, thoughtful, timely, and pleasant. I recommend her highly.

I've been working with Samantha; she's been very helpful, providing many insightful advice.

I visited Sammamish location and looked for Notary. I met Ranu Lamba. I had a great experience and most satisfied with the services provided by her. It was very friendly. Had tea and snacks.

My Financial Advisor got me in touch with Taaniya as I became eligible for a First Tech Premier Rewards account. I was explained in detail how the process works and the resulting benefits. Taaniya also helped me figure out some other question related to my credit card. I look forward to having a dedicated contact that will assist me with any questions I may have regarding my account. All of this at no extra cost. It's nice to see that customer service still exists!

I’ve consistently had a positive experience working with Taaniya Padda. She is attentive, knowledgeable, and always available to assist when needed. No matter the request, Taaniya approaches it with the same level of dedication and clarity. It’s reassuring to have such dependable support.

My experience with FirstTech bank over the years has been very smooth starting from opening an account with them when relocating to the US for work. The bank offers good financial terms and all technical issues are resolved quickly. I would especially recommend Vantana Cornick from the Seattle office who has provided excellent customer service.

Premier Rewards Banking is an elevated experience with knowledgeable bankers, such as Eileen Alvarez, always ready to assist with any questions or banking issues. Highly recommend.

I've been working with Benny Mirsan for about 1 year & have had excellent service. Benny is prompt, accurate, and gives me good, sound advice. I've enjoyed our relationship & have appreciated his kind treatment & advice on financial matters.

Luba Kyrychenko has been a great partner for our banking services. She is knowledgeable and ready to help us with anything we need. After our first meeting, she was able to make some changes that helped us save money on our banking. I highly recommend.

We have had an excellent experience working with Samantha at First Tech. She is consistently responsive, thorough in her explanations, and ensures we have a clear understanding of our options. Her proactive approach—often identifying and addressing matters before we think to ask—has made the entire process smooth and significantly less stressful.

We truly appreciate her professionalism and support. Thank you, Samantha

I have worked with Samuel Frutos as my financial advisor for more than four years. Before meeting him, I believed I could manage my accounts at First Tech Federal Credit Union on my own — after all, I had taught Strategic Management at the University of Washington Business School.
Reality proved different.
Samuel has given me invaluable guidance on how to increase my dividends through both short‑term and long‑term strategies. He always takes the time to clarify my options and helps me choose the ones that best match my goals. His polite, thoughtful explanations have saved me from more than one potential mistake.
I truly enjoy working with him and greatly appreciate his professionalism and support.

Vitaly Nishanov

Luba Kyrychenko is an amazing professional, very knowledgeable with a fantastic personality. Luba is on top of the latest changes always thinking about her customers and ways to maximize their benefits. I trust her 100% and lover her effectiveness.

I have worked virtually with Eileen Alvarez for several years. She has always been prompt in her replies to my request for assistance regardless of the time zone we happen to share. She continues to provide excellent assistance regardless of the type of questions I ask or the request for help I may ask. I wish all organizations I contact had an Eileen Alvarez in their support teams.

Our meeting with Mitzi Macias Barahona, was exceptional. We were so pleased with her attention to detail and genuine interest in us. Her knowledge of the various options available to us was so helpful! We look forward to working with her again.

great service and family style reltionship

Working with Mitzi Macias Barahona has been great. She is very responsive and knowledgeable. I would recommend her help anytime!