We were recommended to use Caroline at the Flight Centre, for a complicated round the world itinerary with exacting dates, many flights, preferred accommodations and places to visit with particular re... Voir plus
L'entreprise a répondu
Chequer Street 32, Unit 6, AL1 3YD St Albans, England, GB
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We were recommended to use Caroline at the Flight Centre, for a complicated round the world itinerary with exacting dates, many flights, preferred accommodations and places to visit with particular re... Voir plus
L'entreprise a répondu
I wanted to change a few details and nothing was too much trouble for Shell. She was pleasant to work with and we look forward to the package she put together
Flight Centre St.Albans and specifically Ross was excellent in facilitating for us an amazing holiday in Lanzarote. From going to him with just an idea, he suggested several recommendat... Voir plus
L'entreprise a répondu
I'm quite fussy about which airline I fly with, transfer times and departure times. Caroline always accomodates my requests with kindness and in a timely manner. Whether it's family travel or solo tra... Voir plus
L'entreprise a répondu
Écrit par l'entreprise

Chequer Street 32, Unit 6, AL1 3YD, St Albans, England, Royaume-Uni
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This all started with an online ad for a package to Australia. Jodie responded to my contact and we ended up with a fantastic six week trip, tailored to our wishes. All the hotels were great and we had the flights we wanted. Most importantly, when something went wrong (nothing to do with Flight Centre) Jodie was quick to respond, which is so reassuring when you are far away from home! She also followed up on these issues when we got back. I have just booked another trip for next year to Japan and again, Jodie has been so helpful. The flights and hotels are exactly what we asked for. Flight Centre, you have an absolute star in St Albans!
Caroline was FABULOUS! She helped my son, his friend and his friend plan and book flights from the UK to Australia, via Bangkok...on the smallest BUDGET! They are on a Gap Year so their hard-earned money had to go really far. She found them a great solution with a cheaper airline, and with the flexibility to change if they needed, without it costing too much. She was so helpful in every way. Thanks Caroline for taking the stress out of their Travel Plans!

Réponse de Flight Centre UK - Flight Centre St Albans
Health issues forced me to cancel the holiday and move it to the following year. Jodie and her colleagues made this possible by patiently working through a series of changes and the only way it could have been better is if EasyJet hadn't insisted on charging for the changes each time. Jodie even stayed behind late to ensure our hotel was successfully secured. Looking forward to the holiday.
Kat has been great with our booking, she has been so patient and even managed to reduce the overall cost of our trip to Australia 🇦🇺 👍
Kat Heron helped us from start to finish in booking flights for a three month trip around Asia. Quick to respond and lovely to chat to in person. During our trip she helped us moved some flights. Very professional service. I like flight centre because it’s great to be able to talk options through with an experienced person, especially for multi stop trips. Also they are there at the end of the phone or e mail when u have questions.
As always terrific service from Caroline Pepper in helping with our Caribbean holiday.
Andy Reynolds
Great service provided by Kat Heron. She supplied several itineraries with quotes in a speedy timeframe.
Booking was straight forward too, strongly recommend the Flight Centre.

Réponse de Flight Centre UK - Flight Centre St Albans
Caroline invested her time and shared her knowledge on flights to Australia explaining options and checking seat availability. Exceptionally pleased with the help provided.
Flight Centre booked our holiday for us, advised us and kept us informed all the way through the process. If anything changed we were informed as soon as possible and any questions were answered quickly and helpfully, thank you St Albans branch.
Quick and helpful response to our request for travel change
I booked a flight to go to bali. Ruth was very friendly and professional and Ruth's expertise was exceptional.
Ruth organised two amazing villas in ubud and Jimbaran and all our pickups from airport to our villas. I had an amazing time with my family. I would truly reccomend Ruth and will use again. Thank you Ruth .

Réponse de Flight Centre UK - Flight Centre St Albans
Shell was cheerful helpful and knowledgeable about our trip. She was happy to answer questions promptly

Réponse de Flight Centre UK - Flight Centre St Albans
Jodie helped me with the daunting task of a 3 month round the world trip at the start of this year. I've never been so impressed with the helpfulness and friendliness I experienced with Jodie. It was amazing having her depth of knowledge of the places I went but also the airlines and accomodation. If you're looking for someone to help make the process of booking a trip easier, Jodie is your girl!
Ps if you've never considered using a travel agent for your flights - even just a return flight - I couldn't recommend it enough. It makes life so much easier than endlessly scrolling online.
Just booked our 4th adventure holiday!
Very happy with the service and support from Shell and the Flight Centre Team. Great 'local' knowledge, supportive and helpful. Felt that they really listened to our budget and wish list.
Will be back to book trip number 5 next year.
Thank you

Réponse de Flight Centre UK - Flight Centre St Albans
extremely helpful and very patient...highly recommend Kat Heron. sales consultant
The lovely Caroline Pepper at Flight Centre UK, asked the right questions to help me identify a holiday best suited to my needs. Caroline listened well and worked hard to provide me with a range of extremely options without pressurising me.
I highly recommend booking your trip with Caroline Pepper, she was very helpful, informative & Friendly, thank you, from the Croft Family

Réponse de Flight Centre UK - Flight Centre St Albans
Jodie was efficient and very friendly
Kat has been friendly, organised and helpful. She is very knowledgeable and has made planning our trip easier.
Jodie was really helpful and engaging. I had gone to competitor for a quote to travel to Australia, but Jodie made it easy for us to choose Flight Centre
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