Flogas Britain Limited Avis 

Very helpful

Called re a contract renewal advice,spoke with Helen, excellent service and advice. Agreement came by email within an hour. Customer service is backing up the really excellent service we get from the delivery side of the business.

Found Helen really helpful. She went to a lot of trouble to confirm the finer points I wasn't sure of, and was really quick and efficient. Documentation emailed immediately as promised.

I was very happy with Lloyd Johnson and Kris Falconer with the the work they done they dug the ground to put the gas pipe under ground and the covered it very well and replaced the pipe leading to the house. They were very polite and respected my property. Well done lads and also had a delivery to come to my property of mot type 1 sub base to cover the brilliant work they both achieved greatly appreciated

Renewals are always a frustrating time as it’s a hassle that most of us don’t want or need. Abdullah H understood my concerns, educated me on some of the finer detail and was a pleasure to deal with during my call this morning. Thank you

The switch was handled expertly by Helen

Fuel prices are insane and no one would use LPG if they had another option but ive used Flogas for 20 years, they do a good job and Helen, who also seems to have been there for years has really looked after me. Ive just signed up for another couple of years, she explained everything to me and the process took 5 mins

I dealt with Helen for our renewal and she was excellent from start to finish, a smooth and simple process

Had work done by Lloyd Johnston and Kris falconer two very nice fellas carried the job out and tidied up afterwards would be very welcome back anytime

We have been with Flogas for about five years and we are very happy with their customer service.
Spoke to Helen today regarding renewing our contract and she was brilliant.

John Thomason was helpful and friendly during the delivery. Good service

Always a chore to renew an energy contract these days. However, renewing my LPG contract wasn’t a chore as Helen at Flogas clearly explained the options available, allowing me to choose a reasonable plan under present market pressures. Very pleased to remain a satisfied Flogas customer.

James Grennan, Paul Thomas and Mark Robinson from the Civils team did a great job on laying new pipe work from the tank to our house.
They were very easy to deal with and very respectful of our property.
Would highly recommend

Very friendly and efficient customer service. Was helped by Helen who dealt promptly with my enquiries and gave me clear information on the process of signing the contract.

I moved into a new home last week, which included a Flogas Tank and Account. I telephoned Flogas and received a Docusign Contract for 2 years, which as a customer new to LPG I did not understand. I telephoned Flogas again today and was greeted by Helen. Helen explained the terms of the Contract for 2 years and answered my questions clearly and quickly. When I said that I was exploring moving to another LPG Supplier, Helen offered me a more competitively priced Contract for 2 years, which I accepted. We are looking at felling a very large tree, growing within 5 meters of the Flogas LPG Tank and building a rear extension, which is likely to require excavating the ground through which the LPG pipe runs, so I asked Helen if Flogas held drawings of the routing between the Tank and the Stop Valve. Helen transferred me to the Installations Department, who after a further telephone call will be sending an Engineer to inspect our installation and hopefully identify the route of the pipework. Helen was polite, helpful, engaged and enthused - a rare combination of qualities these days.

Very helpful and pragmatic, especially when encountering an unexpected issue. Robert Evans dealt with everything in a very professional manner

Lewis was knowledgeable and reassuring with my query.

Took a while for anyone to get back to me. Could have done with an update.

Abdullah was very helpful, explained everything simply and made the whole process very easy.