Freemans Avis 24 769

Great service fast delivery and quality

Lovely shoes, go well with wide leg trousers. Very comfortable. A good price.

Jacket itself very nice and probably warm. However the inner jackets collar was not flat, looked like it had been sewn wrong. So sent back as did not look good.

Very unhappy with the service provided by Freemans. Two dresses were in stock when I ordered them and paid for next day delivery. They didn't turn up on time, so I checked my online account...only to find that my order had been cancelled, with absolutely no communication from Freemans. I then had to chase for a refund, which has yet to be received. Very poor.

Very fast delivery and easy to return if not suitable. Great BNPL to spread cost over six months.

Good service and fast delivery

Always had a great experience with Freemans, been with them a lot of years, fast delivery, good products.

It's always good to shop at freemans.co.uk Whatever you want there is a huge choice of goods. They are good prices for good quality items,and best of all, you can pay monthly.

Freemans delivery allways on time all in good condition in box thank you

Great , prompt service.

Terrible experience!! Ordered and received items and returned all except one item. The returns didn’t show on my statement so I rang and they confirmed receipt and still didn’t show as a return which I didn’t notice until I received an invoice but couldn’t prove I had returned them and they have now sent my debt from items that I actually retuned to a debt recovery service despite me contacting them several times and filing a complaint !!! Be really careful if you return items their returns system is not good and the buyer ends up paying for their mistakes

I’m extremely disappointed with this purchase. I ordered a 100ml Flowerbomb perfume from Freemans, and when I opened the box, the bottle was already damaged. The cap was broken, and worse, the atomiser didn’t work at all—completely unusable.

Normally, I would have returned it immediately, but I was in a rush preparing for a holiday and didn’t have time to deal with the return process. I had no choice but to take it with me. Thankfully, the spray system could be unscrewed, so I managed to use the perfume by opening the bottle manually—but that’s really not what you expect for such an expensive product.

For the price, this is simply unacceptable. Receiving a broken bottle and faulty spray right out of the box completely ruined the experience. I’m genuinely frustrated and disappointed, and based on this experience, I would not buy perfume from Freemans again.

Very poor quality control and a very disappointing purchase overall.

Delivery very quick

An absolute disaster. Ordered a set of pans. Nice and easy. Only for them to go missing in transit. Nobody contacted me to tell me the situation. I had to chat to a bloody robot only to be told they are on there way. Eventually got hold of Evri via another robot. Requested a call, got an email this morning saying they were looking into it. I Finally got back in touch with Freemans via the chat option and was told there being delivered on the 21st. They should have been here on the 17th. Total crap. I kicked off saying I wanted a new delivery tomorrow 20th. Let’s see what tomorrow brings..
1st time I’ve used Freemans, probably the last.. but if there was one good thing out of this. The price was very good.

Been ordering from freemans for some time now and without any problems with regards to ordering and delivery, great service

Excellent product, excellent service

I ordered 3 items in the sale, delivery was quick and all 3 items arrived together. Unfortunately the 2 dresses were not quite right for me and the trousers were a little too big so I returned all the items. Return process is simple and quick and my previous returns were refunded quickly. Freeman's offers a wide range of items although I've mainly only ordered clothing so far.

Great app/website great credit limit and excellent stuff in the sales

Rubbish Customer services.
Been waiting for a delivery for 3 days, Freeman use EVRI who everyone knows are unreliable (Had I realised, I wouldn't have placed the order). Got messages that the delivery was due on three different dates (Evenings slots when I was in) and after phoning customers services told they have to "Investigate" surely they have tracking records with EVRI who have sent me a message to say they were returning the delivery to Freemans. Don't give them your money!