Freemans Avis 24 769

This company has a great selection of products everything from fashion to garden.

I purchased two items from Freemans just over a week ago. One item arrived with no issues from Evri and the other item has not arrived which was apparently being sent via a third party supplier using Royal Mail. I have had no updates from Freemans, the third party supplier or Royal Mail. I haven’t even been given a tracking number. The last thing noted on my account is despatched from supplier. However, the account did say that the item should be delivered by the 17th which was yesterday. I still had no tracking details which I thought was odd so I contacted Freemans twice who could not give me any details at all and just asked me to contact tomorrow if the parcel did not arrive by 8pm. There was no delivery but at 11.20pm I received an email from Freemans stating it had been delivered but it had not. I contacted them again today and they have opened an investigation which I have to wait three days for. I have two ring cameras at the front of my property and nobody delivered anything plus I was home. My account was also updated to say the item had been delivered at 12.16 on the day although I spoke to two assistants after this time and they both confirmed it had not been delivered. They cannot provide me with a tracking number and I spent way too long on the phone to Royal Mail trying to locate the parcel with just the original parcel number on my Freemans account. This did not work! Hopefully they will contact me asap to let me know what is going on but overall I think the service has been pretty poor.

Wrong swimming costume delivered. Totally wrong a two piece thing nothing like I ordered. Can't be bothered to return
Given to charity shop.

Quick delivery , excellent returns procedure, bit pricey good communication

Easy to order, delivered on time, lovely product, very pleased. Just right for my holiday.

Motivated to shop online by great discount and free delivery. It was easy to shop online and delivery was prompt. Prices were competitive and returns were straightforward. I kept some items and placed another order for more. Very happy

Such fast delivery Lovely top and a great price too. Thank you.

Very easy to order and came earlier than expected.

Not good. Item was delivered damaged. Rang up and was given an email to send photos to but the email was incorrect so am having to ring again. I won’t be buying anything else from freemans!

Saw my trs7ners on other website but they were our of stock but not freemans they had them jad my my & delivery bout 3 dsys later so I will be shopping here again

Very happy with the speed and ease of Freeman’s. Well advised about delivery and the requirements for collection.

Nothing to do with Freeman's but courier evra still haven't delivered. They say they have attempted but haven't.

My oder came the next day as expected and promised so I was very happy.

Very comfortable- good length , easy fit

I find shopping with Freemans easy. They have a great range of clothes and shoes for women and larger items can be bought on “buy now pay later” which helps you spread the cost with no interest if paid up before the date of pay later date range which I always do. Deliveries are mostly pretty fast too. Overall I’m very happy with Freemans.

I looked on line for anew swimsuit as my old one is worn out. I hadn’t used Freemans before but they had a good range at a good price so I ordered two. They arrived incredibly quickly and are of very pleasing quality. The only tip I’d give is to really size up: I’m an 18 but ordered a 24 as swimsuits are always snug - they fit perfectly.

Quick to order & prompt delivery, all very straightforward

I placed an order on 17th Feb which was advertised as next day delivery . The parcel finally arrived 13th March - not good at all, when I checked the tracking on a number of occasions it said it was still at the Evri depot

Never had a problem with Freemans, I always order two sizes to see which one will fit though but I find that in other companies too sizes are very erratic.
Never had a problem returning items so overall pleased with Freeman’s.

Excellent experience from ordering to recieving the order.