Its so important that outside services and contractors work with care homes in partnership. Both Jason and Dave were polite, respectful and efficient in taking away and delivering furniture. The bes... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brad and Eryk were amazing, they were extremely helpful and kindly dismantled our furniture and then took it away along with a wardrobe for disposal. They went above and beyond and we were extremely g... Voir plus
L'entreprise a répondu
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... Voir plus
L'entreprise a répondu
Delivered on time with a friendly smile and a can do attitude. Unpacked and delivered to the room of our choice. Great customer service. Thank you
À propos de l'entreprise
Écrit par l'entreprise
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Coordonnées de contact
Wyatt House, Wyatt Way, IP24 1HB, Thetford, Royaume-Uni
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4,9
Excellent
551 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service
Jayson, Sean and Kristoff delivered to our new care home today.
Very helpful and easy to work with. Excellent service.
11 mars 2025
Avis spontané
Réponse de Furncare
Hi Dean, thank you for leaving an awesome review. We're very pleased that you had a positive experience with the delivery team.
David and Herve delivered our sofas at…
David and Herve delivered our sofas at our service and did an exceptional job,they are friendly ,chatting to us as they are part of the team..
They even volunteered to help us take our old sofa out ...
We are all grateful to there service rendered to us what a Duo.
10 mars 2025
Avis spontané
Réponse de Furncare
Hi Modou, thank you for your kind words. Your feedback means a lot and we'll be sure to pass this onto David and Herve. Thanks again!
Lucas was very professional and helpful.
Lucas was very professional and helpful.
7 mars 2025
Avis spontané
Réponse de Furncare
Thank you for your review, Peter! Great to hear Łukasz provided excellent service.
Delivery driver was great as usual (…
Delivery driver was great as usual ( Bogusz)
Very great service
6 mars 2025
Avis spontané
Réponse de Furncare
Hi Dean, thanks for leaving a review - we're pleased to hear Bogusz provided a great service! We'd love to know how we can make your next experience a 5-star one. Let us know how we can improve!
Brilliant
Got a delivery today and the driver worked so hard today and was so friendly. Shaun we take our hats off to ye. Thank you so much. You're a credit to the company.
5 mars 2025
Avis spontané
Réponse de Furncare
Hi Dennis, thank you so much for great feedback. We will pass on your kind words to Shaun!
Delivery was faultless
Delivery was faultless, Kristof was polite and professional.
5 mars 2025
Avis spontané
Réponse de Furncare
Hi Rebecca, thank you for your kind words about Kristof's delivery. We're thrilled to hear you had a great experience with us.
Personalise Attention
Delivery guys showed personalise attention, friendly, helpful attitude and exceeding expectations.
5 mars 2025
Avis spontané
Réponse de Furncare
Hey Jenny, we're so pleased to hear your experience with Furncare was a good one! Looking forward to serving you again soon.
Highly recommended service
Łukasz and Boguś have delivered our furniture and we are very pleased with their service. Furniture was delivered early in the morning and was well protected and secure. Thank you and highly recommended.
5 mars 2025
Avis spontané
Réponse de Furncare
Hello Edyta, thank you for your great review. We will be sure to pass on the feedback to Lukasz and Bogusz!
Kristof and Lukasz where really helpful…
Kristof and Lukasz where really helpful in putting all the chairs in first floor dining rooms and unpacking tem. 5 star service 😀
26 février 2025
Avis spontané
Réponse de Furncare
Hi Mark! Thank you for your review, your feedback means a lot to us. We will be sure to pass on the kind words.
Refurbishment project
We have been carrying out an extensive refurbishment of a care home, and have worked closely with the team at Furncare, from ordering, through to furnishing the home. The team have been excellent. Their communication has been very good at all stages of the project. When they have been in the care home, they have been very efficient and hard working, and have done everything possible to make the process as easy as possible. In particular, Jayson, Sean and Kristoff have been invaluable with the help and support provided. All have gone above and beyond and have ensured that the very best service has been provided to us.
17 février 2025
Avis spontané
Réponse de Furncare
Hi Dani - thank you so much for your amazing review, your feedback means a lot to us. We're so pleased to hear that the project delivery went well and you are happy with the outcome. We'll be sure to pass on the kind words to our delivery team. Looking forward to working together again!
Great service
Kristof was extremely helpful polite and professional he could not do enough to make sure everything was how they wanted a real credit to the company
21 février 2025
Avis spontané
Réponse de Furncare
Hi Tracy, thank you for your kind words, we will be sure to pass them on. Your feedback means a lot!
Réponse de Furncare
Hi Theo, thank you for your review - we are glad you're pleased with the chair!
Recommend
We received a large delivery of sofas, chairs and side tables at Highfield Hall Care Home. Bogusz, the delivery man was extremely helpful, setting up and moving around the furniture. He removed all the packedging once the items had been unpacked.
19 février 2025
Avis spontané
Réponse de Furncare
Hi Janet, thanks for your awesome review! We'll be sure to pass on the kind words to Bogusz, it will make his day!
We had some furniture delivered by…
We had some furniture delivered by Lucas. He was very efficient and professional. He removed the old furniture and delivered and built the new quickly.
18 février 2025
Avis spontané
Réponse de Furncare
Hi Katy, we're so pleased to hear your experience with Furncare was a five star one! Thank you for your kind words.
Furncare have been amazing
Furncare have been amazing. The curtains they have supplied are of the highest quality. Our company has also had furniture in the shape of wardrobes, chest of drawers and lounge chairs. The chairs were bespoke ordered and are perfect for our requirements and the bedroom furniture is of such a high quality with soft closing doors and drawers and they are sturdy and attractive. The advice we have received regarding orders is top notch, nothing is ever too much trouble. On one occasion there was an error made regarding the measurements of curtains and we were under a time restraint. I contacted the company and within 48 hours the replacement curtain had been made and was delivered. The follow up service is also very good and I wouldn't hesitate to recommend Furncare.
13 février 2025
Avis spontané
Réponse de Furncare
Hi Clare,
Thank you for your lovely feedback! We’re delighted to hear you’re pleased with the quality of our products and our customer service. It was our pleasure to resolve the curtain issue quickly.
We truly appreciate your recommendation and look forward to working with you again!
Team Furncare
Fantastic
Fantastic delivery and efficiency from Jasson within a busy care home setting. The quality of the service and furniture delivered is brilliant. We have had very positive feedback from the look and style of the nursing beds and furniture to match which makes our care home look homely and inviting. Thank you Furncare - we will continue to order from you.
29 janvier 2025
Avis spontané
Réponse de Furncare
Hi Jazz, thank you for your awesome review! We're so pleased to hear that you had a positive experience with Furncare and we look forward to delivering again!
Massive thank you to Ian your delivery…
Massive thank you to Ian your delivery driver he has been an absolute star and so helpful with us with unpacking and putting the furniture were we needed it, he definitely deserves recognition for his helpfulness and professionalism
29 janvier 2025
Avis spontané
Réponse de Furncare
Hi Katie! Thanks so much for your review - we appreciate your kind words and will be sure to pass them onto Ian.
Your delivery driver and installer Zyd…
Your delivery driver and installer Zyd was polite and helpful a credit to company
24 janvier 2025
Avis spontané
Réponse de Furncare
Thank you for your kind words, Harriet! We will pass on your review to Zyd, he will appreciate it very much.
Good service
Sean was brilliant today..he made sure we have furniture delivered with zero damages
24 janvier 2025
Avis spontané
Réponse de Furncare
Hi Alina, thank you for your review! We will be sure to let Sean know. Thank you for choosing Furncare.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.