FurnitureHireUK.com Avis 

We have been working with the Furniture Hire team for many years now and it has been a pleasure working with them. Communication and service has always been great. Highly recommended.

Emma Keating was amazing, she exceeded expectations was so personable and always there to help with my every request. The client I worked with was one of the biggest we had and Emma made this process so much easier with how much additional furniture they required.

Jonathan was extremely helpful in organising the hire of kit and also at amended kit as needed

From placing the order with Tiffany to delivery and collection of the chairs the service was fantastic. Easy, quick and efficient with a smooth delivery and collection. :-)

We actually rented some exam tables and chairs for a shoot we did and they worked out great! The team were very accommodating to our requirements and super helpful! Although the tracking links were out of action and time frames for delivery/collection were delayed, the team were really helpful and only a phone call away which helped alleviate any stress - would definitely recommend!

Great service, they were able to deliver dividing screens to me on less that a days notice, which got me out of trouble, very helpful on the phone as well , I will come to them in the future for all my hire needs

Fantastic experience from start to finish. The service was great, and Jon was incredibly helpful in making sure I had everything I needed for our event. He took the time to go through the options and helped me land on exactly the right setup.

Everything ran smoothly, from set up to collection. Would definitely use these guys again 🙂

We had a fantastic experience with Furniture Hire UK from start to finish. The quality of the furniture was excellent, exactly as described, and it really elevated our event space.

A special mention must go to Ronnie, who was absolutely outstanding throughout the process. He was professional, responsive, and genuinely helpful, making everything feel effortless.
Nothing was too much trouble, and his attention to detail and customer care really stood out.

Delivery and collection were smooth and on time, and the whole team were friendly and efficient. It’s clear that customer satisfaction is a top priority for them.

Highly recommend Furniture Hire UK and especially Ronnie – we will definitely be using them again!

From start to finish our experience was fantastic!

Tiffany went above and beyond to ensure our delivery arrived to our site on time, despite the site having delivery restrictions in place on the day of delivery, everything still went smoothly.

Thank you!

Very efficient service - and accommodating last minute changes!

My Furniture Hire UK is an excellent furniture delivery company that I have used on several occasions for large events, most recently for a conference. The service is always reliable, with efficient delivery and great customer support. Emma, the account manager, is particularly helpful and makes the ordering process straightforward. I’ve had a great experience each time and would highly recommend them.

Furniture Hire is our go to company when needing any equipment. Ronnie has been the biggest support with all my booking that we booked over the last year.

Using furniture hire for my events is incredibly easy and efficient ! Everything runs smoothly from start to finish. The range is great, delivery and setup are hassle free, and it saves me so much time and stress. Ellie in particular is amazing to work with, she’s super responsive, organised, and always goes the extra mile to make sure everything is just right. It honestly makes event planning so much simpler.

Ellis was super helpful in sorting out our furniture hire last minute, thank you!

Ellie was super responsive and helpful while working out what we needed and flexible when I had to make changes to the delivery windows.

Emma is a delight to deal with and the service furniture hire provide is second to none. They have always delivered high-quality furniture for us and the communication has always been fantastic. Thank you.

Furniture Hire UK were incredibly helpful when delivering furniture for a recent event. They were reliable, reasonably priced and flexible (without extra charge) when some of our plans changed. Strongly recommend.

Great service, stock is always clean and reliable.

Team are great especially Ronnie Meikle who is always making sure I’m happy and deals with my orders professionally

Love working with Andy, Emma and the FHUK team, always really reasonable and helpful. Thank you all!

I rarely leave negative reviews, but my experience with this company showed unprofessionalism at every level. From the outset, it felt like profit mattered more than customer care or pride in their work.

From the moment I received a quote, I was bombarded with multiple calls every day for nearly two weeks until I made the booking. This level of pressure was frustrating and immediately made me question the legitimacy of the company.

When I proceeded with payment, I was accidentally double-charged on the invoice. While this was later corrected, it added to the growing list of issues.

On the day of the confirmed delivery, I was informed midday that there were no drivers available and that delivery would instead take place on the next day so the day of my event. No compensation was offered for this major inconvenience. I was also promised a delivery tracking link for a narrower time window which never arrived. Instead, I received a very informal text from the driver saying he was “8 minutes away.” Given the late delivery, this lack of notice was unacceptable.

The furniture itself was usable, though some items showed visible wear and tear, and wooden benches caused splinters. It “did the job,” but did not reflect a professional hire standard.

The collection process was the most stressful part of the experience. I emailed early in the morning, before 6am requesting a narrower collection timeframe, as we live 1.5 hours from the venue. I received no response until a phone call at 10:30am saying the driver was 30 minutes away. I was then told I should have received a tracking link—which I hadn’t. It was sent only after this call, by which time the driver was already 15 minutes away.

I spoke with multiple staff members who gave conflicting information. One person stated nothing could be done and that a £150 recollection fee would apply. An email from Sam in accounts said it would be £45. Becky advised she would speak to the driver to push to get collection later on the intended day to avoid next day recollection and call me back - this never happened. Meanwhile, I received emails from Ellie and invoices from accounts demanding additional payment before anything was properly confirmed.

Despite our original delivery being a day late, no compensation was ever offered. When I raised this, Ellie claimed she was unaware of the delayed delivery, which was surprising given she was involved in the booking process and looking after my order.

Eventually, after several follow-up calls and emails, the recollection fee was voided—but only after I chased this myself again the following day. The lack of communication, accountability, and internal coordination caused unnecessary stress for both myself and my partner.

Overall, this company demonstrates poor organisation, inconsistent communication, and a clear lack of customer care. I would not recommend them and will not be using their services again.