Brilliant customer service. An issue arose with an item I'd ordered a while back. My email explaining what had happened was answered promptly the next morning and a replacement was offered straightawa... Voir plus
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Lisez les avis des autres
I received my nematodes and a large hole watering rose. I mixed up the nematode mixture went to put the rose onto my plastic watering can and it didn’t fit. Too large for my second can also. I ended u... Voir plus
L'entreprise a répondu
Does what it says on the tin service ! Honestly cannot fault this company. They answer your emails, suggested a phone call to sort something out and came up with a solution. Delivery prompt and... Voir plus
I rang & spoke to a polite & helpful lady, Caitlin, regarding some covering for a vegetable tunnel we spoke about sizes etc & whilst I was on the web she showed me what we thought was the right stuf... Voir plus
À propos de l'entreprise
- Service e-commerce
- aussi dans
- Jardin
- Jardinerie
- Location de terrain
- Service d'extermination des nuisibles
Informations provenant de diverses sources externes
Vegetable cages, garden netting, garden fleece, ladybirds and nematodes everything you need to grow your own fruit and vegetabless
Coordonnées de contact
Royaume-Uni
- www.gardening-naturally.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly thought of.....
Rachel is a shining example of good human customer care. Unlike so many horticultural suppliers, Gardening Naturally understand that people develop trust when treated well.
While they avoid de-manning in fabour of robots, I will continue to recommend this firm.
Rachel exhibits powerful core values... Integrity and duty before self.
Please thank her.
Best wishes,
Mark
I placed my order at the week end and received in on Monday. This is my second order and I am very happy with the product.
The web site was excellent and the information regaeding instructions clear. We have had two very successful orders.
Rachel was fab
Rachel was fab - super helpful and knowledgeable. Made ordering really easy
Very prompt and helpful response
Very prompt and helpful response to my enquiry. Good range of pots too!
Ready for a bumper tomato crop this year ...
It took two attempts to get it to us due to courier issues, but we have our aluminium poles ready to build a tomato frame for this season’s crop. Very excited already.
The team at Gardening Naturally, especially Daisy and Caitlin, were really helpful with fulfilling this order.
Fantastic customer service
I had a problem with the online ordering so gave them a call. Jaymie-Lee was so helpful and placed my order for me. It arrived the next day. Excellent service all round. Thankyou
very fast delivery
very fast delivery, ordered Sunday afternoon, received Tuesday morning, very well packed, exactly as described, at a good price, and great communication.
will defiantly buy from again for my gardening needs.
Thank You
Excellent customer service
After receiving our order of tubing and netting within 2 days of ordering it, which is excellent, we found that 4 of the tubing were damaged. After speaking to a very polite lady named Sharon and emailing her a photo of damaged tubing we received new tubing the next day! The tubing and netting is of very good quality and well worth the money. We shall be using gardening naturally for all our gardening needs from now on.
The service is brilliant
The service is brilliant. I wanted to amend my order and a call sorted it. Order arrived very quickly!
Great company to deal with
Great company to deal with. Their Customer Service is excellent. Thanks for all your help!
Fruit cage frame
Two orders from here, first absolutely perfect. The second had some parts missing.this was rectified instantly. Delivery was super fast. Great company to deal with.
Good Quality item
Good Quality item . Affordable, just as described. Delivery was super fast. Communication with the seller was first class. Haven’t tried the item yet, but all the reviews that I checked before I bought it were good.
5 Star Service
5 Star Service
This is my second time ordering nematodes from Gardening Naturally. They are prompt and efficient with fast deliveries and clear information on how to apply their products. Customer service is also first rate with speedy personal responses to email queries. Very happy to recommend.
Easy to order online
Easy to order online - and very prompt service . Ordered and arrived within three days
Outstanding customer service
Outstanding customer service; faulty product was immediately replaced.
I ordered Strulch from this company and…
I ordered Strulch from this company and needed to change the delivery address at the last minute. The customer services team arranged this within minutes of receiving my request. I'd highly recommend this company, their pricing is competitive and their courier service also excellent. Thanks to Caitlin for all her help.
Fruit cage additions
It is not possible to imagine how the service could have been better. Caitlin was a pleasure to talk to, understood the problem I presented, and returned the telephone call promptly confirming my requirements could be met. Today, the day after, the whole of my order has arrived. Superb!
Almost delivered before I ordered!
I ordered netting and stakes before 1pm yesterday and ROYAL MAIL had delivered the goods by 1200 today. This is the opposite of Evri who failed to deliver a high value parcel a few weeks ago.
Caitlin the Customer Service Manager was excellent in answering all my enquiries. A truly excellent business.
A very reliable company to order from…
The on line ordering system is one of the easiest and most straightforward I have used. confirmation of order was clear and concise. Delivery by Royal Mail was very swift. The netting ordered was exactly as described and well packaged. I could not have been more pleased with my order. I have not used Gardening Naturally for quite a while but the reliability of a good company is still there.
Caitlin was really most helpful
Caitlin was really most helpful. I had been let down twice by other traders, and was given Gardening naturally details by a friend. What a great service indeed. Thank you so much. Will definitely deal again, kindest regards
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