Very impressed with the service provided by Gateway2Lease throughout the process. This was my first time leasing a vehicle but Claire and Ruth were extremely helpful in every stage from my initial enq... Voir plus
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Very impressed with the service provided by Gateway2Lease throughout the process. This was my first time leasing a vehicle but Claire and Ruth were extremely helpful in every stage from my initial enq... Voir plus
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Great from start to finish! Really lovely people who seemed to genuinely care about my journey in getting me the car I wanted with reassurance and no pressure. Customer service these days I fin... Voir plus
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Since the start of my enquiry to the delivery of my new car, the communication from the team has been brilliant. Instructions have been clear and Ryan really helped me find the perfect car for my need... Voir plus
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Overall a great customer service. I spoke to Ruth numerous times throughout the process and she was very friendly and couldn't have been more helpful. I would recommend Gateway2Lease for any car lea... Voir plus
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We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
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A répondu à 66 % de ses avis négatifs
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Great from start to finish, lots of communication keeping me updated.

Réponse de Gateway2Lease
Excellent customer service, managing my expectations and delivering on their promises.
Friendly, communications with real people! I found them via a car leasing search engine, so not only did they deliver excellent customer service, they were also amongst the most competitively priced.

Réponse de Gateway2Lease
Great service!
We are really happy with the service we received from Gateway2Lease, everything was straight forward, and their team members are lovely to work with! There was an issue with our vehicle prior to delivery, and Sam couldn't have handled it any better - thanks! Thanks for all the help and support!

Réponse de Gateway2Lease
Staff were very friendly and not pushy. They listened to what my wife wanted and she got a very nice car for a very reasonable price.
We would definitely use them again.

Réponse de Gateway2Lease
Bethany is such an asset to your company. She is helpful and reliable.
We look forward to working with you on future requirements

Réponse de Gateway2Lease
Buying my new car through Gateway2Lease was my first experience of using a leasing company rather than a dealership. All my initial questions were answered promptly and quotes were clear. Once I had accepted the deal, next steps were clearly described and I was kept informed of the delivery date.
Would I use them again? Definitely.
Thank you, Ruth and Claire.

Réponse de Gateway2Lease
My repeated experience with Gateway2Lease has been excellent. I've always found them to be professional and attentive, providing competitive pricing and clear communication throughout. Ruth and Claire deserve recognition for their particularly helpful service and high-quality customer care on my latest transaction.

Réponse de Gateway2Lease
Excellent service. Would definitely recommend using this company. Ruth and Claire were so helpful and kept us updated on the progress. They were so pleased for me.. wishing me happy new car day !!

Réponse de Gateway2Lease
Smooth transition between placing order and final delivery. Kept up to date and any query via email was answered promptly

Réponse de Gateway2Lease
Can't fault them, great price, great service. Very happy with my car and would definitely recommend

Réponse de Gateway2Lease
Obtained my second consecutive contract hire with Gateway 2 Lease and was again impressed by their service. The sales team initially source your vehicle in line with your specifications and you are then looked after by an efficient customer service contact up until delivery. Happy to recommend.

Réponse de Gateway2Lease
Awful experience. Given a delivery date to take our order then told us 3 months later the car would not be coming as stated in writing previously. We were also told of the figures changed in Q3 they would honour the lower monthly payments but they were not forthcoming and I had to ask why the car was being advertised at a lower payment on their website yet they were trying to sign me up on the old figures at more per month. The car arrived 6 weeks late with explanation of why. Our old car needed a service due to the delay and Gateway2Lease were not interested in contributing. Mike then conducted the most ridiculous “investigation” and ignored the first order we signed four months ago and emails stating delivery dates. We only placed the order on the basis of the delivery date or we would have found a deal elsewhere. This is by far the worse experience we have had from a leading company. I will be filing a complaint with the BVRLA and the FCA regarding treating customers fairly. My advice is to find a deal elsewhere and avoid doing business with Gateway2Lease
Overall the experience was good.
A few minor things cropped up (not having the right colour in stock) but overall wasn't a major problem and Gateway 2 lease handled it well.
Apart from me chasing them a few times the overall experience was very good. Would recommend and use again.

Réponse de Gateway2Lease
Amazing service and team. Very efficient. Great comms. Highly recommend.

Réponse de Gateway2Lease
I found the people I dealt with at Gateway
2lease both friendly and helpful. Ordering the car I wanted was very straightforward and once ordered they kept me updated on progress through to delivery. Overall I found the experience seamless and trouble free.

Réponse de Gateway2Lease
Great experience leasing a car with this company. So easy from start to finish, almost instant replies and very helpful, specifically Claire & Ruth. Will definitely be using again when my lease ends.

Réponse de Gateway2Lease
Ruth was brilliant and prices competitive. Slight delivery delay but not their fault. Will return.

Réponse de Gateway2Lease
Very happy with service received during set up of personal lease.
Great communication and availability.

Réponse de Gateway2Lease
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