Gateway2Lease Avis 549

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Right from my initial phone call as a general enquiry, Claire Garness spent a lot of time explaining and searching for the deal and car that I wanted. Once the car I wanted has gone, she made every... Voir plus

Noté 5 sur 5 étoiles

Very impressed with the service provided by Gateway2Lease throughout the process. This was my first time leasing a vehicle but Claire and Ruth were extremely helpful in every stage from my initial enq... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great from start to finish! Really lovely people who seemed to genuinely care about my journey in getting me the car I wanted with reassurance and no pressure. Customer service these days I fin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Since the start of my enquiry to the delivery of my new car, the communication from the team has been brilliant. Instructions have been clear and Ryan really helped me find the perfect car for my need... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de leasing automobile

Informations provenant de diverses sources externes

We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

549 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy with service

Very happy with service received during set up of personal lease.

Great communication and availability.

13 octobre 2025
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Réponse de Gateway2Lease

Hi there,

Thank you so much for the lovely 5-star review! We're so pleased to hear you were happy with the service and communication during your lease set-up — that's exactly what we love to hear 😊

Wishing you many happy miles of motoring and magical adventures in your new lease vehicle! 🚗✨

All the best,
Jodie and The Gateway2Lease Team

Noté 4 sur 5 étoiles

Good service from gateway but the car…

Good service from gateway but the car supplier was not playing ball and not giving out many clues about when the car would be available (Trust Ford) although it was an ‘in stock’ car, and it arrived unanounced on a different day to the day it was booked for. Would be a 5 star review if Gateway used more reliable and communicative vehicle suppliers as when you order a car you shouldn’t need to be guessing when it might turn up, it’s not an Amazon order🤔🤔🤔

13 octobre 2025
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Réponse de Gateway2Lease

Hi Lee,

Thank you so much for your review and for sharing your experience — we really appreciate the 4 stars and your honest feedback.

We're really pleased to hear you were happy with the service from Gateway2Lease, but we’re genuinely sorry for the frustration caused by the lack of communication around your delivery. We completely agree — when you've ordered a vehicle, especially one listed as ‘in stock’, you shouldn't be left guessing when it might arrive. It’s definitely not the experience we aim to provide.

We’ll be sharing your comments with the supplying dealership, as we’re always looking to improve and ensure our supplier partners meet the standards we and our customers expect.

Thanks again for choosing Gateway2Lease — and we hope you're enjoying your new car now that it’s finally with you! 🚗

Wishing you many happy miles ahead,
Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

A great experience

A great smooth experience for a first time leaser i can't recommend the company highly enough Tanya sam and richard were on hand to get me through the various stages and to answer any queries, I recieved the vehicle within 3 weeks super 👌

13 octobre 2025
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Réponse de Gateway2Lease

Hi there,

Thank you so much for the amazing 5-star review! We're absolutely thrilled to hear that your first leasing experience was such a smooth and positive one — that’s exactly what we aim for! 🙌

Tanya, Sam, and Richard will be so pleased to know they helped make the journey easy and enjoyable for you.

Wishing you many happy miles filled with exciting adventures, smooth drives, and all the special moments your new lease vehicle has to offer! 🚗✨

All the best,
Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Excellent from start to finish

Very smooth process from start to finish. Kept informed and updated on a regular basis by Libby. All questions asked answered quickly. Would definitely look to use Gateway2lease as my first choice when leasing our next car.

29 septembre 2025
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Réponse de Gateway2Lease

Hi John,

Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear everything went smoothly from start to finish and that Libby kept you well-informed throughout — we'll be sure to pass on your kind words to her!

It means a lot to know you'd choose us again for your next lease — we’ll be ready and waiting when the time comes.

Wishing you many miles of smooth driving and magical adventures in your new lease vehicle! 🚗✨

All the best,
Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Great deal and customer service.

Great deal and customer service.

22 septembre 2025
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Réponse de Gateway2Lease

Hi Jamie,

Thank you so much for the 5-star review! We're delighted to hear you were happy with the great deal and our customer service — it was a pleasure to help you.

Wishing you many happy miles of motoring and magical memories in your new vehicle! 🚗✨

If there's anything you ever need, you know where to find us.

All the best,

Jodie and the Gateway2Lease Team

Noté 5 sur 5 étoiles

Great Experience.

Easy, simple and efficient.

22 septembre 2025
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Réponse de Gateway2Lease

Hi Richard,

Thank you for the wonderful review! We're so pleased to hear that your experience was easy, simple, and efficient — just the way it should be.

Wishing you many magical journeys in your new vehicle! May every drive be smooth, enjoyable, and full of great memories. 🚗✨

We're always here if you need us down the road!

All the best,

Jodie and the Gateway2Lease Team

Noté 5 sur 5 étoiles

I would highly recommend…

I would highly recommend gatewaytolease. The whole process was so easy and had no doubt that i was getting the best deal and high quality service. With the help from Libby who initially helped me with the process of choosing the right car for me and then Olivia and Georgia who were both amazing start to finish. Thank you!

15 septembre 2025
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Réponse de Gateway2Lease

Hi Georgia,

Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that Libby, Olivia, and Georgia could make the whole process so easy and enjoyable for you — that’s exactly what we love to hear!

Wishing you magical memories and countless happy miles in your new lease vehicle. 🚗✨

Thanks again for choosing Gateway2Lease and for your lovely recommendation!

All the best,

Jodie and the Gateway2Lease Team

Noté 5 sur 5 étoiles

great assistance

Seeking car leasing schemes can be time consuming and tortuous but with Gateway the customer service team of Ruth and Claire made the task easy and simple. Clear precise information given and lots of empathy and help. Will definitely consider Gateway again.

15 septembre 2025
Avis spontané
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Réponse de Gateway2Lease

Thank you so much for your kind words and fantastic 5-star review! 🌟
We’re so pleased Ruth and Claire could make what can be a tricky process feel easy and straightforward for you. Clear communication and genuine care are what we strive for every day!

We’d love to help you again whenever you’re ready for your next lease — you’ll always be in great hands with us.

Wishing you many happy miles ahead- here’s to smooth drives, happy miles, and lots of amazing memories along the way! 🚗✨

All the best,

Jodie and The Gateway2Lease Team

Noté 4 sur 5 étoiles
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Réponse de Gateway2Lease

Hi Judy,

Thank you so much for taking the time to leave us a review — we're really pleased to hear you found our service professional and communication strong! 😊

We always aim for a 5-star experience, so if there’s anything we could have done differently to earn that extra star, we’d love to hear your thoughts. Your feedback helps us improve and provide an even better service.

Here’s to countless happy miles and unforgettable adventures in your new lease vehicle! 🚗✨
Wishing you nothing but smooth journeys, big smiles, and magical memories along the way!

All the best,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Very friendly and helpful service. Smooth process

I'd never leased a car before so wasn't sure what to expect, the process was straightforward and the team (Ruth and Claire) were both super helpful and friendly! I needed the car asap and they worked with me to find one that would arrive quickly.

8 septembre 2025
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Réponse de Gateway2Lease

Hi Kirstyn,

Thank you so much for the wonderful 5-star review! 🌟
We’re absolutely delighted to hear that your first leasing experience was such a positive one — and we’re so glad Ruth and Claire could make the process smooth, friendly, and stress-free!

It was our pleasure to help you find the perfect vehicle quickly, and we hope you’re loving every moment behind the wheel.

Here’s to countless happy miles and unforgettable adventures in your new lease vehicle! 🚗✨
Wishing you nothing but smooth journeys, big smiles, and magical memories along the way!

All the best,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Excellent and prompt communication from…

Excellent and prompt communication from every member of staff that I had contact with.

8 septembre 2025
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Réponse de Gateway2Lease

Hi Steve,

Thank you so much for your 5-star review! We’re really pleased to hear that you received excellent and prompt communication from everyone you dealt with – that’s exactly the experience we aim to deliver.

Wishing you many happy miles of motoring and magical adventures in your new vehicle!

All the best,

Jodie and the Gateway2Lease Team

Noté 5 sur 5 étoiles

Second lease with this company,easy to…

Second lease with this company,easy to deal with.

1 septembre 2025
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Réponse de Gateway2Lease

Thank you so much for the lovely review, Jean!

We’re absolutely delighted to have you back for your second lease — it means a lot to us that you continue to find the process easy and enjoyable.

Wishing you many happy miles ahead in your new car and lots of amazing adventures along the way!

Best regards,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Would definitely use again .

Great prices on offer.
Availability of a car I couldn’t get anywhere else.
Helpful and informative staff.
Always quick to reply to emails and give updates.
Happy to answer all my questions, no matter how big or small.
Everything went to plan and was delivered as promised.
I didn’t feel pressured to buy.

26 août 2025
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Réponse de Gateway2Lease

Good evening,

Thank you so much for your fantastic review! We're thrilled to hear that you were happy with the service, pricing, and availability, and that our team could support you every step of the way without any pressure.

It’s great to know everything went smoothly and as promised — that’s exactly what we aim for!

Wishing you many happy miles of motoring and amazing adventures in your new lease vehicle. We’d be delighted to assist you again in the future!

Best regards,

Jodie and the G2L

Noté 5 sur 5 étoiles

Excellent customer service

I had a great experience with Gateway 2 Lease. Their customer service is excellent - friendly and responsive. Highly recommended.

27 août 2025
Avis spontané
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Réponse de Gateway2Lease

Hi Hannah,

Thank you so much for your kind words and 5-star review! We're delighted to hear that you had such a positive experience and that our team made the process a smooth one.

Wishing you many happy miles of motoring and magical adventures in your new lease vehicle!

All the best,

Jodie and the G2L Team

Noté 5 sur 5 étoiles
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Réponse de Gateway2Lease

Hi Peter,

Thank you so much for your 5-star review! We're really pleased to hear you were happy with the customer service you received.

Wishing you many happy miles of motoring in your new lease vehicle – enjoy every journey!

Best regards,

Jodie and the G2L Team

Noté 5 sur 5 étoiles

Fantastic company to deal with…

All communication with gate way to lease was spot on, everyone I dealt with (2 or 3 different people) were very efficient and competent, they dealt with an issue (that was out of their hands) but did everything they could to help resolve which meant chasing up other companies, got the issues sorted. When I spoke to person on phone they were very polite, empathetic and professional. I would definitely recommend gateway to lease and use again. Thank you Georgia! Why can't all companies customer service be like this? Thanks 😊

11 août 2025
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Réponse de Gateway2Lease

Hi Phil,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our team, including Georgia, provided efficient, empathetic, and professional service throughout your experience.

We always strive to go the extra mile, especially when challenges arise, so it’s great to know our efforts made a difference. Your recommendation means a lot to us!

Thanks again for choosing Gateway2Lease — we look forward to helping you again in the future.

May your new lease vehicle take you on many exciting and memorable adventures.

Best regards,
Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Great service start to end

Great service start to end. Would be pleased to use them again.

30 juillet 2025
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Réponse de Gateway2Lease

Hi Ardit,

Thank you so much for your kind 5-star review! We're thrilled to hear you had a great experience from start to finish.

Wishing you many happy miles of motoring and plenty of magical journeys in your new lease vehicle. We’d be delighted to assist you again in the future!

All the best,

Jodie and the G2L Team

Noté 5 sur 5 étoiles

I wouldn't go anywhere else now!

Being able to quickly talk to someone and feel that you are being taken seriously

21 juillet 2025
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Réponse de Gateway2Lease

Hi James,

Thank you so much for your fantastic 5-star review! We're so pleased to hear that you felt heard and well taken care of — that’s exactly the experience we aim to provide.

Wishing you many happy miles of motoring and magical memories in your new lease vehicle. We're delighted to have earned your trust, and it means the world to know you wouldn't go anywhere else!

All the best,

Jodie and the G2L Team

Noté 5 sur 5 étoiles
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Réponse de Gateway2Lease

Hi Phil,

Thank you so much for your 5-star review! We're really pleased to hear you were happy with the communication and the price — your feedback means a lot to us.

Wishing you many happy miles of motoring in your new lease vehicle! If there's anything you need in the future, we're always here to help.

All the best,

Jodie and the G2L Team

Noté 5 sur 5 étoiles

Great service

Great service, everything ran smoothly. Highly recommended.

14 juillet 2025
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Réponse de Gateway2Lease

Thank you for the glowing 5-star review, Jay! We're delighted to hear that everything ran smoothly and that you were happy with the service.

Wishing you magical memories and many enjoyable journeys in your new lease vehicle. Thanks again for the recommendation!

Warm regards,

Jodie and the G2L Team

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