First class customer service, I was constantly keep informed of the progress on my car & delivery via email On the 2x occasions when I had questions always managed to contact a real person very easi... Voir plus
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Lisez les avis des autres
Wonderful service from the very start of the process right through to the delivery process and handover . Great communication and nothing ever seemed too much trouble. I wouldn’t hesitate to recommend... Voir plus
L'entreprise a répondu
I made an enquiry regarding leasing, and Stuart reached out to me. He was absolutely brilliant, showing me multiple options and routes I could go with. Would highly recommend Stuart, and Gateway2Lease... Voir plus
L'entreprise a répondu
Purchased our new car through Gateway2lease, they made the whole process stress free and effortless. Would like to give a shout out to Ruth Brown for the communication. She kept us informed throughout... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
Coordonnées de contact
4,8
Excellent
570 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Gateway2Lease
Thank you for the glowing 5-star review, Jay! We're delighted to hear that everything ran smoothly and that you were happy with the service.
Wishing you magical memories and many enjoyable journeys in your new lease vehicle. Thanks again for the recommendation!
Warm regards,
Jodie and the G2L Team
Communication first class
14 juillet 2025
Réponse de Gateway2Lease
Thank you for the fantastic 5-star review, John! We're so pleased to hear that you found our communication to be first class throughout your leasing experience.
Wishing you many happy miles of motoring in your new lease vehicle—enjoy every journey!
Best regards,
Jodie and the G2L Team
Great service
Great pricing, great service. Everything was easy from the beginning to delivery of the car. Quick replies to my emails when I had questions after ordering and before delivery.
7 juillet 2025
Réponse de Gateway2Lease
Thank you so much for the wonderful 5-star review, Lucinda! We're thrilled to hear that you found the entire process—from ordering to delivery—smooth and straightforward. It's great to know our team could provide quick, helpful responses along the way.
Wishing you many happy miles and magical memories in your new lease vehicle. Enjoy the ride!
Warm regards,
Jodie and the G2L Team
Réponse de Gateway2Lease
Thank you so much for the fantastic 5-star review, Mr. Foley! We're thrilled to hear you had a superb experience with us. It was a pleasure assisting you, and we wish you many happy miles of motoring and countless memorable journeys in your new lease vehicle. Enjoy every moment behind the wheel!
Warm regards,
Jodie and the G2L Team
Straight forward to deal with
Straight forward to deal with , service was excellent . Any questions asked Ruth came back with a answer straight away .
30 juin 2025
Réponse de Gateway2Lease
Thank you, Mike, for the fantastic 5-star review! We’re glad you found the process straightforward and that Ruth was quick to help with any questions. Enjoy every mile and make plenty of amazing memories in your new lease vehicle!
Best wishes,
Jodie and the G2L Team
Beware… Not All Leasing Brokers Are The Same
Came to Gateway2Lease after a dreadful experience with Select Car Leasing. You have been warned!
Leasing my vehicle from G2L wasn’t without issues but these were entirely down to Polestar’s inability to update/communicate information from their end. Thankfully G2L were able to resolve these issues, principally down to the efforts of Lewis M and Matt B. Thanks guys, customer service par excellence!
30 juin 2025
Réponse de Gateway2Lease
Thank you, Lee, for your honest and glowing 5-star review! We’re sorry to hear about your earlier troubles but glad Gateway2Lease could turn things around for you. Lewis and Matt will be thrilled to hear your kind words—they truly go above and beyond to deliver exceptional service.
Wishing you many happy miles of motoring and unforgettable moments in your new Polestar. Thanks again for choosing us and for your recommendation!
Best wishes,
Jodie and the G2L Team
Réponse de Gateway2Lease
Hi Jon,
Thank you so much for your 5-star review! We're delighted to hear you had an excellent experience from start to finish — that's exactly what we strive for.
We really appreciate your feedback and your business, and we wish you many happy miles of motoring in your new lease vehicle!
Best regards,
Jodie and The Gateway2Lease Team 🚗
Easy process - exellelent service
Gateway2Lease made the whole process very easy. Information about the progress about the order was frequently updated and all of the staff concerned were extremely professional. I would not hesitate to recommend them.
Michael O'Brien
16 juin 2025
Avis spontané
Réponse de Gateway2Lease
Dear Michael,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you found the process easy and our service excellent. It’s great to know that you felt well-informed throughout and that our team made a positive impression.
Wishing you many happy miles of motoring in your new lease vehicle! If there's anything we can assist you with in the future, please don’t hesitate to get in touch.
Warm regards,
Jodie
I would highly recommend Gateway2lease
I would highly recommend Gateway2lease, from start to finish the whole process was fantastic, most stress free way I have purchased a vehicle, Claire and Ruth were brilliant with their communication and service! Highly recommend, I will be back in 3 years for the next car 👍!
2 juin 2025
Réponse de Gateway2Lease
Hi Adam,
Thank you so much for your wonderful review and recommendation!
We’re thrilled to hear that the whole process was stress-free and that Claire and Ruth provided brilliant communication and service. They’ll be so pleased to hear your kind words!
We look forward to welcoming you back in three years for your next car—until then, enjoy every mile in your new vehicle!
Best regards,
Jodie and the G2L Team
Everything from start to finish was…
Everything from start to finish was excellent, from customer service to delivery.
9 juin 2025
Réponse de Gateway2Lease
Hi Simon,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that everything from start to finish, including our customer service and delivery, was excellent. It was a pleasure assisting you.
Wishing you many happy miles of motoring in your new vehicle!
Best regards,
Jodie and the G2L Team
Brilliant
Your team were brilliant from start to finish. Everything went smoothly and the talked me through the hole process i can’t thank you enough cheers John
4 juin 2025
Réponse de Gateway2Lease
Hi John,
Thank you so much for your brilliant review!
We're absolutely delighted to hear everything went smoothly and that our team was able to guide you through the whole process. It means a lot to know you felt supported from start to finish.
Wishing you many happy miles of motoring and magical memories in your new vehicle—cheers to the journeys ahead!
All the best,
Jodie and the G2L Team
Great Experience
From start to finish the process of leasing my car was made very easy by Gateway2Leasing. I had never done this before so was very nervous. Bethany and Hana were always helpful and available to answer any queries or concerns that I had. Really pleased that I found this company and leased a car through them 😊
27 mai 2025
Réponse de Gateway2Lease
Good morning,
Thank you so much for your kind words and lovely review! We're delighted to hear that your first leasing experience was a smooth and positive one. It’s completely natural to feel a bit nervous when trying something new, and we’re so pleased that Bethany and Hana were able to support you every step of the way.
We're thrilled you chose Gateway2Lease and that you’re happy with the service. Wishing you many happy miles and wonderful memories in your new lease car! 😊
Warm regards,
Jodie and the G2L Team
First time leasing a car and it has…
First time leasing a car and it has been a flawless experience. Libby and Olivia were very supportive and helpful as I narrowed down my vehicle choice and availability and once all admin was completed Hana picked up with me tracking the vehicle order through to delivery.
Buying anything online can be challenging if things go wrong so leasing a car through a website, it was a little bit daunting but the ladies who I had the pleasure of dealing with deserve recognition.
I chose Gateway2Lease as the lease cost was marginally better than other companies and so aside the excellent service, the cheaper leasing cost was not at the expense of customer service from my experience. Suffice to say when the time comes around I'll be happy to be a returning customer. Thanks for all who make this whole leasing process work smoothly.
27 mai 2025
Réponse de Gateway2Lease
Good morning,
Thank you so much for your wonderful review and kind words! We’re thrilled to hear that your first leasing experience was a flawless one, and we’re especially pleased that Libby, Olivia, and Hana were able to support you every step of the way.
We know leasing online can feel a bit daunting, so it means a lot to us that you felt reassured and well taken care of throughout the process. We're also glad to hear that our competitive pricing didn’t come at the cost of service — delivering value and great customer care is exactly what we aim for.
Wishing you many happy miles of motoring and countless memorable journeys in your new lease vehicle. We’d be absolutely delighted to welcome you back when the time comes!
Warm regards,
Jodie and the G2L Team
Dreadful customer service
I used this company last year to lease my car. I was sent an email with details on referring someone else to the company and we would receive vouchers of some sort. A year later I referred my husband who ordered his vehicle also through this company. They didn’t honour the referral as he had “4 days earlier” carried out a search online for deals which in turn put him in contact with this company. Dreadful customer service. Oh well, they’ve just lost 2 future customers not including our various family and friends who were due to renew their vehicles too.
30 mai 2025
Avis spontané
Réponse de Gateway2Lease
Good morning Kevin,
Thank you for your feedback.
While we truly value you and your partners custom, it’s important to note that the correct process wasn’t followed in this instance.
The referral scheme has clear guidelines to ensure it remains manageable and fair to all. Without consistent rules in place, any customer could potentially claim a referral retrospectively, which would make the scheme difficult to administer effectively. This is something we feel strongly about to maintain fairness across the board.
Honouring the vouchers in this situation wouldn’t be fair to other customers who didn’t qualify but accepted the outcome based on the same criteria.
I’m sorry to hear that this experience has left you feeling so disappointed, but I do appreciate you taking the time to share your views.
Best wishes,
Jodie and the G2L Team
Réponse de Gateway2Lease
Thank you so much for the great review, Clément! We're glad to hear everything ran smoothly and that you’re happy with both the car and the price. We appreciate your feedback and look forward to serving you again in the future!
Wishing you many happy miles of motoring in your new lease vehicle.
Best wishes,
Jodie and the G2L Team
Good service and an excellent deal.
This was the first time I had used gateway2lease. The team explained the process and answer all my questions. I was kept informed of the progress at each stage.
The deal was excellent.
The car was delivered on the agreed date. The delivery driver telephoned me with the delivery time. Also checked the car with me and explained the controls.
At no time during the whole process did I feel presured or rushed.
Thank you to the whole team for your service.
26 mai 2025
Réponse de Gateway2Lease
Dear Mr. Richards,
Thank you for your fantastic 5-star review! We're so pleased to hear that your first experience with Gateway2Lease was such a positive one.
It’s great to know that our team was able to guide you clearly through the process, keep you informed throughout, and deliver both excellent service and a great deal. We’re especially happy that you felt supported without any pressure – that’s exactly the experience we aim to provide.
We’ll be sure to pass on your kind words to the whole team, including the delivery driver. Thank you again for choosing us, and we hope you enjoy every mile in your new vehicle!
Best regards,
Jodie and the G2L Team
After them telling me I had car then I…
After them telling me I had car then I didn’t have then I had it again - absolute nightmare! Now they’ve stolen £300 of my money. Don’t deal with these absolute cowboys. Just go direct to Arval for used car leases - these guys just charge you a premium on top!
23 avril 2025
Avis spontané
Great communication!
Found the best deal for the car I wanted through Gateway2Lease. The communication has been great right from the start up to delivery. Sam was great at keeping me updated on delivery dates and helping to speed up communication with the dealer. Would 100% recommend!
20 mai 2025
Avis spontané
Réponse de Gateway2Lease
Thank you so much for your fantastic review, Jade! We're delighted to hear that you found the perfect deal and that our team, especially Sam, made the experience smooth and stress-free for you. Your recommendation means the world to us! Wishing you many memorable miles and joyful adventures in your new lease vehicle.
Warm regards,
Jodie and the G2L Team
Great service - as always
Repeat customer; always get good service from this family-run company. They are pro-active and come up with solutions where needed. Thank you!
31 mars 2025
Réponse de Gateway2Lease
Thank you so much for your kind words and continued support, Mr. Wood! We're truly grateful for your loyalty and it's always a pleasure to assist you. We're thrilled to hear you're happy with the service once again. Wishing you many happy and memorable journeys in your new lease vehicle – may every mile bring you joy!
Warm regards,
Jodie and the G2L Team
Everything was so easy and straight forward
Everything was so easy and straight forward, which made it a great experience using GATEWAY2LEASE. I would defiantly recommend to others who are looking to lease a vehicle. Thank you to all at GATEWAY2LEASE for making my leasing experience pleasurable. 🙏👏👍
6 mai 2025
Réponse de Gateway2Lease
Good morning,
Thank you so much for your kind words and 5-star review! We're delighted to hear that you found the process easy and straightforward – that's exactly what we aim for.
It was our pleasure to assist you, and we truly appreciate your recommendation. Wishing you many happy miles of motoring and magical memories in your new lease vehicle! 🚗✨
All the best,
Jodie and the G2L Team
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