First class customer service, I was constantly keep informed of the progress on my car & delivery via email On the 2x occasions when I had questions always managed to contact a real person very easi... Voir plus
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Lisez les avis des autres
Wonderful service from the very start of the process right through to the delivery process and handover . Great communication and nothing ever seemed too much trouble. I wouldn’t hesitate to recommend... Voir plus
L'entreprise a répondu
I made an enquiry regarding leasing, and Stuart reached out to me. He was absolutely brilliant, showing me multiple options and routes I could go with. Would highly recommend Stuart, and Gateway2Lease... Voir plus
L'entreprise a répondu
Purchased our new car through Gateway2lease, they made the whole process stress free and effortless. Would like to give a shout out to Ruth Brown for the communication. She kept us informed throughout... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
Coordonnées de contact
4,8
Excellent
570 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great communication
Great communication, quick responses to email and happy to answer my many questions ☺
12 mai 2025
Réponse de Gateway2Lease
Hi Matthew,
Thank you so much for the fantastic 5-star review! We're really pleased to hear you found the communication smooth and your questions answered promptly — it was a pleasure assisting you.
Wishing you many happy miles of motoring in your new lease vehicle! 🚗
All the best,
Jodie and the G2L Team
Highly recommend
My experience with G2L has been absolutely wonderful. Everybody has been very efficient and friendly in all communication. Everything has been explained clearly and professionally. And most importantly, they were able to secure my vehicle at a really competitive price.
Richard and Tom have been my main points of contact and I’d like to thank them both for their five star service.
6 mai 2025
Réponse de Gateway2Lease
Hi Macaully,
Thank you for your fantastic 5-star review! We're so pleased to hear that your experience with G2L was smooth, professional, and friendly from start to finish. It’s great to know Richard and Tom were able to provide you with such excellent service and secure a great deal on your new vehicle.
Wishing you many happy miles of motoring in your new lease – we really appreciate the recommendation and look forward to helping you again in the future!
Best regards,
Jodie and the G2L Team
Confusion, incompetency and frustration.
Made a payment on the 9th of April to commence the order of a new Polestar. Was advised the overall process would take between 2-3 weeks as the vehicle was in stock.
Gateway2Lease sent my order with another person's order in the same to Polestar which resulted in my order being given the wrong personal, contact and delivery details. I was told it was just Polestar's fault for being so busy with orders, but when I checked with Polestar, they confirmed details were wrong. That took a further 2 weeks to be resolved by Gateway2Lease. Finally, when I was issued with the financing documents, I made the £6,000 payment and signed all documents, only to be then told I had to go back as there was a dispute with directorship details.
Each step of this process has been met with confusion, incompetency and a lack of real effort to help with any of my questions. I wish I had a time machine to avoid this business and would recommend doing so too. I started this process with a view to bringing onboard the rest of my businesses fleet with the same organisation but will be looking elsewhere now.
As a side point, I was able to see the other person's order and his email + personal address, which I'm quite sure is a breach of GDPR...
7 mai 2025
Avis spontané
Réponse de Gateway2Lease
Dear Ben,
Thank you for your feedback. We sincerely regret that your experience with Gateway2Lease did not meet your expectations and for the delays and confusion you encountered during your order process.
Please know that we have thoroughly reviewed your case and worked closely with Polestar and our finance partner to resolve the issues as quickly as possible. Some challenges were unfortunately due to factors beyond our direct control, including OEM system errors and lender compliance checks.
We take data privacy very seriously and have escalated your concerns regarding information sharing to the relevant teams for investigation.
We appreciate your patience throughout and wish you all the best with your new Polestar.
Kind regards,
The Gateway2Lease Team
Great service
My contact Connor was always available and really helpful. Just couldn’t get the colour I ordered but recognise this was a supply issue. Would definitely use again.
6 mai 2025
Réponse de Gateway2Lease
Hi Nick,
Thank you so much for the fantastic 5-star review! We're thrilled to hear you had a great experience, and we'll be sure to pass your kind words on to Connor. We're sorry we couldn’t get your first choice of colour due to supply issues, but we really appreciate your understanding. Wishing you many happy miles of motoring in your new lease vehicle – we’d be delighted to help you again in the future!
Best regards,
Jodie and the G2L Team
Very good company with very helpful…
Very good company with very helpful staff at all times,especially the chap that was dealing with my order,always helpful an very pleasant all the time,thanks very much Tom for all your help.
22 avril 2025
Réponse de Gateway2Lease
Thank you for the fantastic 5-star review, Graham! We're thrilled to hear you had such a positive experience with our team, and we’ll be sure to pass on your kind words to Tom. He’ll be so pleased to know he made such a difference.
We really appreciate your feedback and are so glad we could assist you throughout the process. Wishing you many happy miles with your new vehicle!
Best wishes,
Jodie and the G2L Team
Efficient throughout process
Efficient throughout process. Problems with finance company but customer service from gateway2lease resolved issue.
22 avril 2025
Réponse de Gateway2Lease
Thank you so much for the 5-star review, Wendy! We’re glad to hear you had a smooth experience with us, and we're happy we could resolve the issue with the finance company promptly.
Your satisfaction is our top priority, and we truly appreciate your kind words about our customer service. Wishing you many happy miles in your new vehicle!
Best wishes,
Jodie and the G2L Team
A very good and reliable business
A very good and reliable business.
Sorted everything smoothly and always got back in very quick time.
Very happy with service.
14 avril 2025
Réponse de Gateway2Lease
Thank you for the wonderful 5-star review, Chloe! We're so glad to hear that you found our service smooth, reliable, and responsive throughout the process.
It’s great to know you’re happy with how everything was handled — that’s exactly what we strive for. Wishing you many happy miles in your new vehicle!
Best wishes,
Jodie and the G2L Team
Accessible and helpful customer service!
Helpful timely advice and information. Always a name and number to call if you have a question. No need to repeat everything. Speedy responses and clear. First time for me to lease a vehicle so good to have this level of help.
22 avril 2025
Réponse de Gateway2Lease
Thank you so much for the fantastic 5-star review, Ali! We're really pleased to hear that our team made your first leasing experience a smooth and supportive one.
It’s great to know you found our service accessible, clear, and responsive — that’s exactly the experience we aim to provide. Wishing you many happy miles in your new vehicle, and we’re always here if you need us again!
Best wishes,
Jodie and the G2L Team
Claire and Ruth were both great in…
Claire and Ruth were both great in helping me with the whole process of getting the car. The only reason I gave 4 stars rather than 5 is that Suzuki took 7 months to actually provide the car which put me in a situations where I had no car for 4 months.
17 avril 2025
Réponse de Gateway2Lease
Thank you for your review, Steven, and for your kind words about Claire and Ruth — they’ll be really pleased to hear they were able to support you throughout the process.
We completely understand your frustration with the extended wait, and we’re truly sorry for the inconvenience caused by the manufacturer’s delay. We appreciate your patience and are glad we could eventually get you behind the wheel. Wishing you many happy miles in your new Suzuki!
Best wishes,
Jodie and the G2L Team
Delivered the right vehicle on time at…
Delivered the right vehicle on time at the agreed price
14 avril 2025
Réponse de Gateway2Lease
Hi Gerald,
Thank you for the fantastic 5-star review! We’re so glad to hear that we delivered the right vehicle on time and at the agreed price.
Wishing you magical memories and countless happy miles in your new lease vehicle! If you ever need anything in the future, don’t hesitate to reach out.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Very well informed from the start as to…
Very well informed from the start as to progress of my order. The car was delivered 3 months early. Excellent service.
7 avril 2025
Réponse de Gateway2Lease
Hi Neil,
Thank you for the wonderful 5-star review! We’re thrilled to hear that you were well-informed throughout the process and that your car was delivered 3 months early—what an excellent outcome!
Wishing you many magical memories in your new lease vehicle. If you need anything in the future, we’re always here to help.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
I wanted to order a Polestar 4
I wanted to order a Polestar 4. A bunch of brokers struggled to assist me with my requirements - G2L navigated the options despite confusing information from Polestar. The process was efficient and pricing was good. There was always a point of contact and swift responses.
14 avril 2025
Réponse de Gateway2Lease
Hi David,
Thank you for the fantastic 5-star review! We’re so pleased to hear that we could help navigate the process for your Polestar 4, especially when others couldn’t meet your requirements. It’s great to know that our team was able to provide efficient service and quick responses along the way.
Wishing you many happy miles of motoring in your new car! If you need anything else in the future, we’re always here to assist.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Would recommend!
Overall a great experience and prompt, helpful communication. Thank you.
17 mars 2025
Réponse de Gateway2Lease
Hi Sally,
Thank you so much for the wonderful 5-star review! We’re so glad to hear that you had a great experience and that our communication was prompt and helpful.
Wishing you many happy miles of motoring in your new lease vehicle! If you ever need anything, don’t hesitate to reach out.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
the process was very well handled from…
the process was very well handled from start to finish.
the staff involved were very attentive and helpful especially Sam Holiday, who made an extra effort to ensure the manufacturers were able to supply the car on time/
First class service!
7 avril 2025
Réponse de Gateway2Lease
Hi Anthony,
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that the process was handled smoothly from start to finish, and that Sam went the extra mile to ensure your car was delivered on time.
Wishing you many happy miles and magical memories in your new lease vehicle! If you need anything in the future, we’re always here to assist.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Gateway2Lease provided an outstanding Service !
Gateway2Lease provided an outstanding experience from start to finish, and I have to thank both Sophie Medley and Sam Holiday for their incredible support along the way! Sophie was fantastic in handling the initial order, ensuring everything was set up smoothly and efficiently. Her attention to detail and friendly approach made the first steps of the process stress-free and enjoyable.
As things progressed, Sam was a star when it came to answering my many questions—whether it was about lease options, car specifications, or anything else I needed guidance on. She was always patient, knowledgeable, and quick to respond, going above and beyond to make sure I felt confident at every stage.
Thanks to Sophie’s and Sam’s combined efforts, I couldn’t be happier with the service I received. Gateway2Lease is lucky to have such dedicated team members, and I highly recommend them to anyone considering a lease. A huge thank you to both Sophie and Sam for making this experience seamless and pleasant!
26 mars 2025
Réponse de Gateway2Lease
Hi Jeanette,
Thank you so much for your incredible 5-star review! We’re absolutely delighted to hear that Sophie and Sam were able to provide you with such a seamless and enjoyable experience. We truly value their dedication and are so glad that they made the process stress-free and informative for you.
Wishing you many happy miles and magical memories in your new lease vehicle! If you need anything in the future, don’t hesitate to reach out—we’re always here to help.
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
GatewaytoLease were sooo good
GatewaytoLease were sooo helpful and communicative throughout the process. I honestly could not fault them. They got the order on time and let me know if minor changes and managed my expectation throughout. It was my first time leasing a car and I managed to get my car in time without a hitch. I highly recommend. Thank you guys very much.
31 mars 2025
Réponse de Gateway2Lease
Hi Natalie,
Thank you so much for the amazing 5-star review! We’re absolutely thrilled to hear that your first leasing experience with Gateway2Lease was a smooth and positive one. It’s great to know that our team was able to keep you informed and manage expectations throughout the process.
We truly appreciate your recommendation and are so happy we could deliver your car on time without any issues. If you need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle!
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Fantastic customer service
Fantastic customer service and communication throughout the order process
7 avril 2025
Réponse de Gateway2Lease
Hi Steven,
Thank you so much for the fantastic 5-star review! We’re so pleased to hear that you were happy with our customer service and communication throughout the order process.
If you need anything in the future, we’re always here to help. Enjoy your new vehicle!
Best regards,
Jodie and The Gateway2Lease Team 🚗✨
Great experience!
This was the third time I’ve used Gateway2Lease, which in itself is a good indication of the level of service given. From the initial enquiry in January to delivery in March, the process was seamless with timely progress updates. Everyone I dealt with was knowledgeable and friendly, with no pressure applied to close a deal. Consistently good customer service.
24 mars 2025
Réponse de Gateway2Lease
Hi Bill,
Thank you so much for your fantastic review! We’re thrilled to hear that your third experience with Gateway2Lease was just as seamless and enjoyable as the previous ones. Your continued trust in us truly means a lot.
Wishing you many happy miles of motoring and safe travels in your new lease vehicle. If you ever need anything in the future, we’re always here to help!
Best regards,
Jodie and the team at G2L
Well Recommended
Kept up to date throughout the process and always a quick reply to any questions.
Would definitely recommend / use again!
31 mars 2025
Réponse de Gateway2Lease
Hi Mr Timmins,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you were kept up to date throughout the process and that we could quickly assist with any questions you had.
Wishing you many happy miles of motoring in your new lease vehicle! We’re always here if you need anything in the future.
Best regards,
Jodie and the team at G2L
Don't look any further than Gateway2Lease
I have four cars leased through Gateway2Lease at any one time, and as each one comes up for replacement they are my one and only go-to for new car leasing. They are competitive, efficient and friendly, in my dealings with them they have demonstrated time and again that they genuinely care.
31 mars 2025
Réponse de Gateway2Lease
Hi Martin,
Thank you so much for your wonderful review! We’re thrilled to hear that you continue to choose Gateway2Lease for all your car leasing needs and that we've been able to deliver competitive, efficient, and friendly service each time.
Wishing you many happy miles of motoring in your new lease vehicle! If you ever need anything, you know where to find us.
Best regards,
Jodie and the team at G2L
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