Gateway - Everything Property Avis 

If there was a minus scale I'd be using it !!!
They are property management company for our development and their overall service is applauding.
Re the latest issue they appear to have no Corporate governance in place. They simply ignore emails this matter has been ongoing since April and it is now two weeks since a request was submitted to escalate to a formal complaint and that hasn't even been acknowledged. All this at a time they are happy to regularly increase their fees by double digit percentages!!

Dean is a credit to Gateway he is so reliable efficient and has helped me through 2 difficult claims, I wish Gateway had more staff like him! Thanks Dean

Had a fire door inspection today with Kane Tomlin. He explained everything clearly with just the right level of detail.

Vanessa has provided a first-class service - professional, courtesy, punctual and timely.
Highly recoomended and an asset to the Gateway Team.
Andrew, London

Chay was very helpful in letting me know what the problem with my door was and very friendly

I had my fire door inspected today. Chay was very good and efficient. He explained every detail to me as well. Thank you.

Recently had a fire door inspection done by Chay. He was professional, conveyed what he’d be doing, finished the inspection in good time and explained the outcome of his inspection.

Brooke our contact was very professional in every regard and asked very pertinent and detailed questions. An excellent Service was provided.

Saffron was extremely helpful with an issue I recently had to report and was proactive in trying to resolve the problem for me.
Her response was prompt and efficient.

Tyler was extremely helpful and responsive throughout. He dealt with my request quickly, provided exactly the information and documentation I needed, and made the whole process very straightforward. Great communication and excellent customer service. Thanks again, Tyler!

Chay from gateway came to do the fire safety check on my door, he was very personable, professional and efficient at what he was doing and how he conducted himself

Chay was a great help in inspecting my fire door. Extremely prompt and super quick to carry out inspection. Friendly and easy going.

Chay was incredibly knowledgeable and walked me through what he was doing. Very helpful. Now just waiting for the email to see what the next steps will be.

Chay checked our door for fire compliance. He was so friendly and nice, explained everything and did a great job too.

Excellent door inspection carried out by Kane Tomlin - friendly, methodical and professional. Kane carried out the inspection with thorough diligence and due care.

Chay was great and informative

Chase was friendly & straight to the point, made the fire inspection on the door & explained everything. Easy process

At the viewing the agent (Mark Kleister) was very informative and answered all questions asked by the 3 different parties. He did as he said and the application was sent promptly.

Paige was really helpful, thank you!