Still haven't had any communication for over 28 days. They are ignoring all our calls, emails, everything. EVEN THOUGH I PAY FOR SUPPORT. Timely hasn't worked properly for over a month. Can't communic... Voir plus

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I have been using Timely for around 10 years, and up until now I have never needed to reach out for support. Unfortunately, after experiencing a very stressful and disruptive issue with my co... Voir plus
Timely makes running a salon so much easier. It has lots of features available to accommodate small one person salons right up to busy, multiple therapist salons. Every staff member does everythin... Voir plus
I pay extra for telephone support, and I have never had any trouble getting through to the team. I’ve always found them to be extremely helpful. The only thing I would suggest about the platform... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise de logiciels
- Institut de beauté
- Magasin d'accessoires informatiques
- Salon de coiffure
- Boutique de santé et beauté
- Fournisseur de logiciels
Écrit par l'entreprise
Timely is booking and payments software designed to help you focus on your passion, not your admin. Built specifically for hair and beauty professionals, Timely gives you complete control of your client experience from the very first booking to the final payment. With easy online booking, automated client reminders, digital consultation forms, and seamless online and in-person payments, you can reduce no-shows, grow your income, and keep your clients coming back. Timely brings everything together in one simple, beautifully designed system. Manage your calendar, process payments, track client history, sell retail, and run reports – all without the stress or extra paperwork. Whether you're a solo professional, a busy salon owner, or managing multiple locations, Timely adapts to the way you work and helps you stay organised, efficient, and in control. As your business grows, Timely grows with you. From staff management and multi-location tools to marketing features that help you promote your services, Timely is built to support you at every stage. Spend less time on salon admin and more time doing what you love.
Coordonnées de contact
Level 1, 40 Bowen Street, 6011, Wellington, Nouvelle-Zélande
- +64 4 488 7012
- hello@gettimely.com
- www.gettimely.com
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very simple and easy to use
Very simple and easy to use. I love that it integrates consultation forms. The booking software Allows me to send sms campaigns to fill in my empty slots. I don’t think I’ll be switching my booking system any time soon.
So glad I found Timely!!
So glad I found Timely!!. Setting out on my own and starting a new business was overwhelming and Timely just helped to manage all my administration and appointments and keep track of my business. Financials and stock take was a breeze. Staying connected to my clients is seamless. Love love this program best most useful product I found on the market thus far. I recommend to any business owner who want headache free software to contact the team and get the free 30 day trial. I guarantee you will want to continue using it. Easy to set up and understand and their customer service is great. Well done TIMELY team!!
I’ve found timely great to use and the…
I’ve found timely great to use and the staff go above and beyond to help/ answer any questions or queries I may have.
I really like timely
I really like timely! It's easy to use and my clients like it so it's a win win
Efficient and Consistent
I wanted to give credit to Timely for such an efficient and consistent program. I am a small business and love how Timely takes the worry away by sending out reminders to my guests and how super easy it is to set up. The ongoing support is amazing !
Thank you
I have used Timely for a few years now…
I have used Timely for a few years now after switching from others - I Love timely! The support I receive is Amazing. It is really user friendly and so easy for clients to use too.
Best thing I did for my business!
I started using Timely in lockdown last year and was a little hesitant with so much unknown in regards to the lockdown and pandemic but I am so glad that I did! It is an extremely easy system to set up and use and has allowed me to stream line so many behind the scenes processes so when we re opened everything was just a breeze.
Not only is it a great system but the support and customer care is amazing and there are constantly updates and new things being added so it is forever evolving which is definitely what you want in a booking system.
I would highly recommend Timely.
The best booking system out !
Timely software is the best thing I ever introduced to my business. The care and support the company have shown during the pandemic and lockdowns has been incredible. Timely is very user friendly and straight forward to use. I cannot fault timely and suggest it to all business owners in the hair and beauty industry.
I’ve been using Timely for over 3…
I’ve been using Timely for over 3 years. I’ve been able to manage my appointments domestically and globally. This system is seamless and foolproof. I can’t recommend enough
Great system with a great support team…
Great system with a great support team and online group. Thank you for making my life easier 😍
Timely is the best
Timely is the best! Such an easy system to use with so many features and I find it very affordable for my clinic. The support from the timely team is like no other and they really make you feel apart of their community and are always taking on suggestions for new features. Would 100% recommend Timely.
Timely makes running a salon so much…
Timely makes running a salon so much easier. It has lots of features available to accommodate small one person salons right up to busy, multiple therapist salons.
Every staff member does everything within their ability to help if any problems arise.
They are constantly updating and releasing new features based on what their customers request. It's so refreshing to have an honest, open business who listens to their customer base.
Highly recommend!
Best system ever used
Best system ever ! I wouldn’t look anywhere else. There support team are amazing and help with all of your questions. They are constantly improving and adding new things. Don’t look anywhere else this is the ONLY one worth investing in and will save you heaps of time. Thank you to everyone at Timely. Carrie
I’ve been using Timely for 2 years now
I’ve been using Timely for 2 years now, I can’t begin to tell you how much it has transformed my business! I used to spend so much time texting back and forth between clients to find them a suitable appointment, now they can just book themselves in directly. The management reports are also excellent and really help to keep me on track to achieve my income goals.
I’m a home-based solo therapist, Timely isn’t just for big salons, it’s like having an extra pair of admin hands in your solo biz whilst you’re busy delivering the treatments and earning the money!
I absolutely love Timely booking software and the whole support team are amazing too, with tonnes of videos in the fb group that make getting the most out of Timely easy and fun. Even though Timely is global, they have a friendly family vibe, they have really looked after their clients in Lockdowns and they’ve always been there for me if I’ve needed them,
100% recommended
We have had a great experience with…
We have had a great experience with timely. Their online Facebook group has lots of tips and advice and they are always releasing updates.
Best Booking Software Ever!!
Such a great system. I’ve used Timely for years and my business would not be where it is today without it. Always a smooth experience. The team and community are fantastic, super friendly and helpful! If you need a booking system for any kind of hair, beauty, aesthetic, nails business (and I’m sure it would work for so many more) then Timely is 100% the right one to use!
I found Timely during the lockdown and…
I found Timely during the lockdown and have to say it’s amazing the company themselves are very interactive and helpful. The booking experience is much easier than my previous booking system and Timely are always adding and updating features. I couldn’t live without this wonderful asset to my business.
Love this booking system it’s really…
Love this booking system it’s really the best around. Always working, great features and support and my clients love it!
Timely is the holy grail
What can I say! I struggled with so many systems before finding the holy grail of Timely! From the team to the support group 😍 amazing! Nothing is ever too hard, timely have an automation for just about everything, my favorite is the follow up emails, great for aftercare advice and rebooking clients!
Highly recommend
I have been using Timely for 7 months now and although I was hesitant at the beginning about loosing control of my diary. It has been the best investment I’ve made. The support has been amazing from the team.
Thank you x
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