GO Outdoors - Bakewell (Express) Avis 

178
TrustScore 5 sur 5

4,9

Rutland Square Unit 3, DE45 1BT Bakewell, England, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

very friendly and welcoming environment. Staff are very helpful and warm which makes it such a nice experience for when you’re doing a little shopping!! :)

L'entreprise a répondu

Noté 4 sur 5 étoiles

The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Bakewell (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Rutland Square Unit 3, DE45 1BT, Bakewell, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(178)

35 134 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience in store today

Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while I contacted my husband to make a choice. All done cheerfully. Very friendly. Also sorted out my details on the system which have been slightly wrong for 10 years! Roger worked out what was wrong and has updated it so finally I won't have any problems with my go outdoors card.

7 septembre 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ruby was very helpful over the phone…

Ruby was very helpful over the phone and excellent in store - cheerful and a credit to customer service

6 septembre 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing staff!

very friendly and welcoming environment. Staff are very helpful and warm which makes it such a nice experience for when you’re doing a little shopping!! :)

3 septembre 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and friendly staff

Very helpful and friendly staff! We were served by James who was brilliant. He let us know about discounts and offers as well, wland ensured we got a great deal on our purchase. Thanks a lot, James!

11 août 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Walking Boots

I needed some new walking boots so called into the Bakewell store. James (shop assistant) couldn’t have been more helpful. I walked out of the shop with a new pair of Scarpa walking boots plus socks. Very impressed with the service.

25 août 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really lovely staff

Really lovely staff, James and Adam were very helpful and made for a pleasant shopping experience.

24 août 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent

We were visiting to make some purchases for a Mission trip. All the staff were so helpful and Toby really helped to settle on the right shoes and waterproofs. We will definitely be back!

23 août 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

James was great offered us the club…

James was great offered us the club membership card so we could save more money! Will definitely visit again

22 août 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bakewell go outdoors

We visited The Bakewell Store on Wednesday 12th September initially to purchase a new sleeping bag for my wife.
We were greeted by a lovely gentleman called Roger.
As there’s a sale on at the moment we decided to take a look around. We asked Roger to help us with our purchase choices, he was more than happy to advise and take out to display some of the items that we were looking at.
Roger was professional and friendly at all times and to be honest we wouldn’t have bought so many things a sleeping bag purchase finished with spending £712 in the store. We don’t actually live in Bakewell we live in Sandbach around 90 minutes away, so it would have been easier for us to buy from the store in Crewe. However as Roger had been so helpful and such a likeable man we decided that we would return to the Bakewell store on Sunday when he returned from a couple of days break.
Roger is a credit to the go outdoors team and I would recommend visiting the Bakewell store when you are in the area.
Many thanks,
Alan and Louise

12 août 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service delivered by Ruby

Ruby was very helpfully and knowledgeable. She was very patient with my Dad very smiling and picked up on my Dad’s sense of humour. Nothing was to much trouble.

2 août 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service and very knowledgeable and friendly staff.

We were visiting Bakewell in our new motorhome and needed a folding table. We went into the store and a very helpful gentleman showed us where everything was we needed. He was a credit to your company, his customer service was delightful and very knowledgeable. Thank you James of Go Outdoors in Bakewell.

9 août 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bought a pair of walking shoes

Bought a pair of walking shoes. Served by Roger ( the manager ?) very well. He seemed knowledgeable about the shoes and was helpful and patient.
Can’t ask for more really.

6 août 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A great service from Ruby

A great service from Ruby, who had a lovely smile, very pleasant manner and was a great help with our purchases, along with assisting us with the members card, and no pushy sales at all

2 août 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great firt aid for when you forgot to bring a coat😅

Wonderful shop when you forgot a raincoat for your holidays in the UK😉 Great discounts and lovely help from James 🙌

24 juillet 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

James went above and beyond

James was extremely friendly and helpful when we visited the Bakewell store yesterday. He went over and above to ensure we had the correct product for our needs (we purchased a walking pole). He was extremely patient, courteous and genuinely lovely. I could not recommend him and the store enough. Thank you James and all at the Bakewell Go Outdoors. 😊

31 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Bakewell (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff there are incredible

The staff there are incredible, Rodger helped us find what we needed and helped us find our discount card when it came time to pay, it’s always a wonderful experience in this store

1 août 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Toms the best

Tom was very very helpful. Very knowledgeable and made my experience very smooth!

1 août 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful

James, Zach and Toby were amazing. They were friendly and helpful. I was midway through a camping weekend and needed some extra supplies and they helped me find everything I needed. My wife, waiting at the campsite with a busted Achilles, was thrilled with my purchases. Great work, lads!

25 juillet 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

Roger at Go Outdoors Bakewell was really helpful is getting me the best deal. The other members were also really friendly and offered help whilst I was instore. Thank you!

22 juillet 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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