GO Outdoors - Bakewell (Express) Avis 

178
TrustScore 5 sur 5

4,9

Rutland Square Unit 3, DE45 1BT Bakewell, England, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

very friendly and welcoming environment. Staff are very helpful and warm which makes it such a nice experience for when you’re doing a little shopping!! :)

L'entreprise a répondu

Noté 4 sur 5 étoiles

The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Bakewell (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Rutland Square Unit 3, DE45 1BT, Bakewell, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(178)

35 367 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had an excellent experience visiting…

Had an excellent experience visiting the GO Outdoors Express store in Bakewell. The layout is great, making it easy to navigate, and they offer a fantastic variety of stock for a smaller express format.

The staff were exceptional throughout our visit, but a special mention must go to Roger. He was incredibly knowledgeable and gave us some excellent advice. Nothing was too much trouble for him. We will definitely be returning!

1 juin 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Visited the store and purchased…

Visited the store and purchased waterproof over trousers for my wife and I. Roger was particularly helpful in choosing the best option for us and finding appropriate sizes. He was both friendly and helpful.

2 juin 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Such Helpful young Man

Such Helpful young Man, very patient and helpful Thank You

16 mai 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Toby & Tom were so helpful helping my purchases

Toby & Tom were so helpful helping my husband with his walking boots and with my Daughters Duke of Edinburgh kit. They are a huge credit to you.

18 avril 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, online order delivered in super quick time. Staff down at the Bakewell branch of Go Outdoors are so helpful. Really competitive prices. Love the fact that where applicable they will price match.

4 mai 2026
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Support from Roger

I was helped on Saturday by Roger to buy a pair of new trail walking shoes, great product, great service

25 avril 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

James & Zach were amazing in helping us…

James & Zach were amazing in helping us find a little radiator while we were on our first camper trip with our newborn! Both couldn’t do enough to help! Great customer service 😀

25 avril 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Was in Go Outdoors on Friday

Was in Go Outdoors on Friday, excellent store, better service. James is a legend, really nice guy, and very very helpful. Helped me pick a pair of new waterproof trousers.

10 avril 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Laugh a minute and so helpful.

We always call into go outdoors when we are in Bakewell for the day. Staff always very helpful. We met James today not met him before he was a great help and great banter with him such a laugh 😄 we look forward to returning in a couple of weeks when we go back for the day to Bakewell.

10 avril 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

3 avril 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great location and friendly staff

Great location and friendly staff. Morgan was very helpful with our walking shoe purchase.

3 avril 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Tom gave great advice

Excellent customer service by Tom. Really helpful as we had just had a tent pole snap on the tunnel we had in the extreme wind. Tom took time to explain the full area the four man tent would cover to help us make a decision

28 mars 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

great customer service for both myslef…

great customer service for both myslef and my wife from Toby

20 mars 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bakewell store

Went into the Bakewell store today, looking for footwear was served by James. He was very pleasant, helpful, knowledgeable and a pleasure to do business with and went above and beyond. Thank you, James.

13 mars 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was served by James and Zach who went…

I was served by James and Zach who went out of their way to search for stock to meet my needs. They were very pleasant and friendly and a credit to the Go Outdoors brand

10 mars 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience in store today

Great experience in store today. Easily found what I needed and was served by James who was super friendly and efficient

Thank you!

10 mars 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went into the shop today and received…

Went into the shop today and received excellent service from Toby. He was both friendly,and very helpful with the purchase of my new walking shoes. I would have no hesitation in recommending this store to my family and friends.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went into the Bakewell store today

Went into the Bakewell store today , and couldn’t of asked for more , all the staff were lovely , but James went above and beyond to help me with what I needed and all the questions I had . Will definitely recommend this store to friends and family. Thank you

25 février 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Awesome service

Awesome service. Thankyou Roger & James for your friendly and expert advice.

21 février 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing service from James and Tom when…

Amazing service from James and Tom when me and my dad poped in today for a last minuet shop for t-shirts before going camping, helped me pick out a good pair of shoes and were very friendly when i was picking out shirts! :)

18 février 2026
Avis spontané
Logo de GO Outdoors - Bakewell (Express)

Réponse de GO Outdoors - Bakewell (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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