We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNew Street 17, LA1 1EG Lancaster, England, GB
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Lisez les avis des autres
Seth gave me time to consider what I was looking for before offering additional support and information as I required it. He was courteous and proactive without being “pushy”. I found his product know... Voir plus
L'entreprise a répondu
Walked in nervous with no clue about hiking but wanted some leather boots to add to my blue jean lumberjack aesthetic. A very nice and friendly man named Chinmaya greeted me as I walked in and when I... Voir plus
L'entreprise a répondu
After trudging round Lancaster looking for a pair of walking boots my partner suggested go outdoors a great result not only I got fixed but my partner purchased a pair to! 👍 Abig thank you to Chinmay... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Lancaster (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
New Street 17, LA1 1EG, Lancaster, England, Royaume-Uni
4,9
Excellent
228 avis
Demande des avis aux clients
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Réponse de GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful advice and good products
Isaac in the Lancaster store was very helpful with my enquiry and sold me the equipment I needed for my walking boots.
1 mai 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
We visited Go Outdoors Express in…Lancaster
We visited Go Outdoors Express in Lancaster, my husband is no shopper but with the great help of the assistant Simon he purchased walking shoes, shorts and t-shirt! We are not members but Simon explained the system and we now are and will definitely returning to this gem of a shop. So nice to have assistants that are knowable about their goods but not pushy to get a sale. My husband and Simon ended up discussing their love of gardening, lawns and lawnmowers! I won't have any problems getting my husband back into this shop!
30 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Lancaster (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Assistant Chinmaya was excellent
Assistant Chinmaya was excellent. Nothing was too much trouble.
5 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very good service
21 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Paul and Isaac were really friendly and…
Paul and Isaac were really friendly and helpful, giving me enough input to help me understand the range of trousers they had in stock without overdoing it (ie then left me alone to try on things and make a decision). And cheaper than anywhere else I could find to buy Nikwax products!
19 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Good thanks chinmaya
19 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Friendly knowledgeable staff
Friendly knowledgeable staff, great service thanks 😊
16 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Lancaster (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great shop with great employees
Great group of guys in the shop. Found exactly what I needed.
14 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Paul who served us was fantastic
Paul who served us was fantastic, cheerful and helpful. Helped my husband choose his hat and our new festival chairs! Will open a can to him when trying them out at Kendal, Solfest and Lindesfarne 🍻🍻
13 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Simon served me today and was…
Simon served me today and was excellent. Friendly, professional and knowledgeable.
7 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Your staff in Lancaster were wonderful…
Your staff in Lancaster were wonderful and I am delighted withy purchase
I will return to the store.
I am less happy with the amount of emails I have got
It has no effect on me and I do not purchase on line
6 avril 2025
Réponse de GO Outdoors - Lancaster (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great staff!
Been in a couple of times to grab bits for hiking, lovely guys working there, especially helpful when I went in to buy a new pair of boots.
3 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Absolutely can’t fault the lads in the…
Absolutely can’t fault the lads in the Lancaster store. I was helped to find exactly what I was looking for an even some bits I didn’t know I needed. Great lads. Top job. Great store with a good range, not overly priced either!
4 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Information from assistant
Information from assistant. He was prepared to ask questions and offer advice which made the process swift and easy. I was going to visit another shop to check out their boots but decided it wasn't worth it, I had what I wanted. Unfortunately, I don't remember the young lad's name.
26 mars 2025
Réponse de GO Outdoors - Lancaster (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fabulous Experience
Had a fabulous experience in the shop today getting my son kitted out for DofE.
Ehsan and Simon looked after me exceptionally well.
Very pleased.
3 avril 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Lancaster (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service from Simon
Excellent service from Simon. He definitely knows the products. Good products purchased and will use this shop in the near future.
thank you Brian & Lynne
11 mars 2025
Avis spontané
Réponse de GO Outdoors - Lancaster (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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