The store is welcoming and everything is well laid out . We were spoken to at the entrance in a friendly manner. We were purchasing a rucksack and we cannot thank Jamie enough for his help , approach... Voir plus
L'entreprise a répondu
Launceston Retail Park, Hurdon Road, PL15 9DJ Launceston, GB
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The store is welcoming and everything is well laid out . We were spoken to at the entrance in a friendly manner. We were purchasing a rucksack and we cannot thank Jamie enough for his help , approach... Voir plus
L'entreprise a répondu
Very impressed with the abundance of choice and the overall shopping experience. We were served today by Freya who was particularly helpful when we asked about the 'members' scheme, she had a lovely n... Voir plus
L'entreprise a répondu
I ordered items on "Click and Collect". 12 days later I hadn't received an email to say they were ready to collect. I spent 20mins trying to get through to customer service and gave up. The items we... Voir plus
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Wow what can I say Freya was outstanding .. such knowledge for a young assistant , I went in to look at walking boots as recently injured my ankle and needed a light but sturdy book for hikes... Voir plus
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Launceston Retail Park, Hurdon Road, PL15 9DJ, Launceston, Royaume-Uni
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Sally was super helpful when helping me to find some new walking boots! I really struggle to find shoes and she made it super easy for me :)

Réponse de GO Outdoors - Launceston
Went in today for look and a purchase Emilia and Polly were so pleasant. Friendly and have a great sense of humour. Made it a pleasurable visit
Thank you ladies

Réponse de GO Outdoors - Launceston
Fantastic shopping experience at Launceston from all the team but need to mention Jack & Charlene for their patience while we tried to find the right walking shoe
Proper customer service from a great team
We would highly recommend them
Thank you

Réponse de GO Outdoors - Launceston
Thank you to Polly, Emilia, Jack, Kayleigh and Tom at Launceston for their assistance in arranging camping food for Okehampton army cadets great tomy sleep out weekend.

Réponse de GO Outdoors - Launceston
Great service from Charlene. Patient, knowledgeable and very helpful. Friendly and welcoming staff who were all very courteous and kind as the store approached the end of day closing. Highly recommended!

Réponse de GO Outdoors - Launceston
Great service from Sally in helping my wife choose a new pair of walking boots.
Thanks again Sally, you were amazing.

Réponse de GO Outdoors - Launceston
I was looked after by Sally today at Launceston and she was very helpful, patient and knowledgeable whilst I was looking for some walking shoes. Many Thanks.

Réponse de GO Outdoors - Launceston
Very helpful and knowledgeable staff (Emilia and Megan). Good product selection and at good prices (for members). Will be back.

Réponse de GO Outdoors - Launceston
Staff available and friendly without being intrusive. Lady at the till with happy and friendly.

Réponse de GO Outdoors - Launceston
Very helpful and friendly staff. Excellent products.

Réponse de GO Outdoors - Launceston
Another excellent trip to this store. We were greeted on arrival but left to it, which is good! When we needed tell it was swift and really good - Linzi radioed a colleague, Jack, and they both looked in stock for us. Found our items, helped with advice on others and alternatives. Really great customer service but not in a pushy way!

Réponse de GO Outdoors - Launceston
I had phoned my local store for some information regarding the colour of the coat I wanted to purchase, the assistant was most helpful. I then ordered my coat online and also my £5.00 card. I am absolutely thrilled with the coat, as I have already got the same coat in a different colour I knew it would be great. I have recommended it to many of my friends.

Réponse de GO Outdoors - Launceston
Lovely man on the till. However I was over charged at the checkout, Served by a blonde lady when I went back the following day to be told oh it was a computer glitch updates hadn't come down from headquarters. That's not really the point !! No apology given.

Réponse de GO Outdoors - Launceston
First time at a Go Outdoors, and what a great place this Launceston branch is.. it seemed to go on forever, with everything you could possibly want for camping/caravanning and the great outdoors I should imagine. Friendly, helpful staff especially Polly, and the lovely young man on the till.. we will definitely visit again.

Réponse de GO Outdoors - Launceston
Having not a large range of experience at looking for the best hiking gear for mountaineering we were incredibly grateful to meet Mandy who had a range of experience in practically everything footwear! From practicality to best value for money everything was covered and we truly left the shop even more knowledgeable than we walked in! Thank you so much for your great service!

Réponse de GO Outdoors - Launceston
I had a warranty issue with my boots. The team there were so helpful and managed to resolve it to my satisfaction.
They are all really helpful and friendly too, which makes the difference.

Réponse de GO Outdoors - Launceston
Excellent service from both Charlene and Jack. Came in to buy walking boots.

Réponse de GO Outdoors - Launceston
We were wanting to buy boots and were served by Tom. He was very polite and couldn't do enough for us. We left the store very happy. All the staff were great and the stock was good in variety and amount. Would visit again.

Réponse de GO Outdoors - Launceston
Very friendly and professional customer service. More then recommended.

Réponse de GO Outdoors - Launceston
Great customer service, always a joy to shop there!

Réponse de GO Outdoors - Launceston
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