GO Outdoors - Newton Abbot (Express) Avis 

184
•
TrustScore 5 sur 5

4,9

Queen Street 17, TQ12 2AQ Newton Abbot, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were served by Ricky and Dan on Sat 10th of this month and both went above and beyond to help us, we left with the perfect outfits for walking our new puppy. Both were friendly and knowledgeable... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Abbi, Ricky and dan were amazing, ricky was brilliant i was shocked to learn he has only been here a month. Abbi was super informative and polite when deciding the best coat for this horrible weather.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into go outdoors greeted by Ricky who was really helpful in finding me a warm winter coat! Millie and Jo then helped me find the perfect pair of shoes! Everyone was super friendly and gave me... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Newton Abbot (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Queen Street 17, TQ12 2AQ, Newton Abbot, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(184)

36 939 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

I highly recommend the Newton abbot store ,I visited Friday as I needed some walking boots & meet such a lovely lady worker who name was Maria, she was so helpful & attentive in helping me the right pair of boots for myself.
Thank you for such a pleasant experience will be visiting again.

19 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience in store yesterday

Great experience in store yesterday! All staff are lovely, especially Maria who was super helpful with providing me advice for my purchase. A very enjoyable shopping experience.

19 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had one of the best customer service…

Had one of the best customer service experiences today 20th December 2025 with Isla and I believe the manager or supervisor working upstairs at around 12.30.

After explaining our nightmare with Millets online order which never arrived after three calls to customer service after ordering it the on the 5th of December.

Not only did they listen but they matched the price I had paid online. Honestly they have made my son and my Christmas. As the tent is his main Christmas present.
I felt listened to and I never expected them to go above and beyond when it wasn't their fault.

Thank you from the bottom of my heart.

20 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A breath of fresh air, in a some what dank dark society.

I was met by Isla & Millie, at the Newton Abbot store, both smilling , very knowledgable on all the products , agreed with me about lack of colour options in the mens section, ( but hey thats just a small thing in my head, who,s deciding over colour options Hmmm)
Anyway the point is both the girls are a credit to go outdoors, to be honest i would not have made a purchase, if it wernt for there service, Merry Christmas Isla & Millie, you deserve a lot more than a box of chocolates, thats my opinion.
MC

20 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Abbi ...Newton Abbot store

Had the best shopping experience with your beautiful staff member Abbi ,she was more then helpful and a pleasure to deal with .

19 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really lovely little store

Really lovely little store, well stocked with a variety of items and also great for click and collect orders! Very friendly staff, particularly Maria who was lovely and really friendly with my young daughter!

17 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good customer care

Millie was very helpful and assisted with finding the right items at the right price for me.

17 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Jo on Monday

Great service from Jo on Monday. Helped me find the right gifts 🎁. Thank you Jo

15 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Abby along with her colleague assisted me in store today. They were both very friendly, and very knowledgeable about the products. They are super members of staff 🌟

16 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Only popped in to replace a pair of…

Only popped in to replace a pair of gloves, got my expired membership card renewed & found what I was looking for very quickly. Very helpful & friendly staff, thanks.

15 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff member Jo was a star …

Staff member Jo was extremely helpful today while our grandchildren were buying a gift for grandad who was shopping at the same time. She joined in the subterfuge very professionally.

14 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful team member

A pleasant and helpful member of their team…..named Maria……gave support and assistance in helping me choose the right type of boots to wear.

14 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good service by Ruby

Good service by Ruby. Thanks 😊

14 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went into the store today for a new jacket.

Went into the store today for a new waterproof jacket. The assistant Ruby was very polite and attentive, asking if we needed any assistance. Pleasant experience for sure.

14 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ladies thick walking socks

I went into the store yesterday and was served by a lady called Maria. She was so friendly and very helpful. She told me she was fairly new to the store. I’m sure she’ll be a huge asset! I was really pleased with my purchase after she helped me find what I wanted to purchase. Thank you. Sue.

13 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We visited the Newton Abbot store today…

We visited the Newton Abbot store today and were greeted by the most delightful lady called Maria. She was extremely helpful and is an absolute credit to the store. We need more Maria's.

13 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Millie very helpful when we went in to…

Millie very helpful when we went in to look at coats. We got a really good deal. Recommend going in and looking round shop worth getting their loyalty card .

10 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good experience

Jo was patient and very helpful when I was trying to choose a waterproof jacket.
Service makes a big difference and Jo was spot on in this respect

4 décembre 2025
Avis spontané
Logo de GO Outdoors - Newton Abbot (Express)

Réponse de GO Outdoors - Newton Abbot (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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