The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. The buying process, however, was a complete shambles. After checking local... Voir plus
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The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. The buying process, however, was a complete shambles. After checking local... Voir plus
L'entreprise a répondu
ROB on the fishing counter gave us some good advice on baits we needed for our 24hr fishing trip lately, subsequently in lead to my grandson landing is PB carp 24.6 lb
L'entreprise a répondu
We were served in store today by Tom who was really kind and took the time to make sure we had what we needed, he was patient when we realised we needed an additional item and gave great customer serv... Voir plus
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Amy was so patient and helpful when I bought my riding gear today. She offered great advice and thoughtful suggestions, making the whole experience a pleasure. Fantastic service. Thank you, Amy!
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Écrit par l'entreprise
Écrit par l'entreprise

Ocotal Way, County Road, SN1 2EJ, Swindon, Royaume-Uni
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Rob was very helpful and knowledgeable. A very pleasant experience.

Réponse de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon
Rob served me today and was exactly what you hope for with customer service, he answered all questions I had regarding dropshot fishing and was happy to give me advice, great experience

Réponse de GO Outdoors - Swindon
Fantastic service from all of the staff today. But Bella on the checkout particularly shone. Polite, helpful and chatty throughout.

Réponse de GO Outdoors - Swindon
Went to buy a bike for my son and the assistant Morgan talked to him and showed him the points of the Calibre Rail bike. Helped finish the bike and 40 mins later we were walking out. Brilliant service and advice.

Réponse de GO Outdoors - Swindon
We were served by a very helpful gentleman called Rob, who when I mentioned the items were for a DofE expedition this weekend, he told us that we could have a 10% discount. Brilliant 😊

Réponse de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon
Rob was very helpful and friendly, found us what we needed and helped us renew our membership and access our membership discount. Great service, thank you Rob!

Réponse de GO Outdoors - Swindon
Good discounts with members discount card. Staff are always helpful. Francisco on the till today was particularly helpful.

Réponse de GO Outdoors - Swindon
Julie was very helpful and lovely to talk to

Réponse de GO Outdoors - Swindon
Fantastic staff especially Adam in footwear

Réponse de GO Outdoors - Swindon
I was highly satisfied with the service and professionalism of the staff at Go Outdoors in Swindon, I was helped today by Tay in customer service department and the Care and knowledge of all the products was beyond helpful.

Réponse de GO Outdoors - Swindon
Large selection of good quality clothing ata very good price.
Francisco served us and was very helpful

Réponse de GO Outdoors - Swindon
Alice was quick to assist and super-helpful with our various Duke of Edinburgh purchases. Really good suggestions for suitability.
Good value as usual

Réponse de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon
5-star review
We had such a brilliant experience at GO Outdoors thanks to Emma.
She started with a casual, friendly conversation and very quickly understood exactly what we needed. We were looking for shorts for our rather tall 11-year-old daughter, who is right between child and adult sizes and, as you can imagine, very particular about how things feel.
Before we knew it, Emma had found us armfuls of the right sizes, colours and styles, saving us so much legwork. She got us settled in a changing room and kept checking in, bringing over a few more options as we worked out what suited best.
Emma was honest, patient, humorous, warm and genuinely helpful. It turned what could have been a tricky shopping trip into a really positive and memorable experience. Great customer service is rare, but this was exactly that.
We’ll definitely be back. Thank you, Emma!

Réponse de GO Outdoors - Swindon
Staff member, rob was extremely knowledgeable and helped my son who is a beginner fisherman

Réponse de GO Outdoors - Swindon
Found everything we want. Served by Francisco who was incredibly polite and helpful

Réponse de GO Outdoors - Swindon
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