GO Outdoors - Tamworth Avis 

469
TrustScore 5 sur 5

4,8

Unit H, Ventura Retail Park, B78 3JD Tamworth, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited the Tamworth store today, (16/9/26) with a view to purchasing new walking boots. Harley, the sales assistant was very knowledgeable and informative about the brands I was considering. He w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The positivity of the Tamworth store staff, stood out in my experience.Especially the young male assistant named Alan.He was very considerate and extremely pleasant and well mannered.Will use this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Though it is a small store there’s still plenty of choice and the staff were very helpful. Especially Alan and Matt who were constantly checking storage amounts in the back and answered any questions... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Tamworth

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, Royaume-Uni

  • 01827 218511

4,8

Excellent

TrustScore 5 sur 5

469 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(469)

35 992 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A great visit to go outdoors

A great visit to go outdoors. Spoke with Ellis and Liam, both really professional and knowledgeable about products. I purchased muck out boots. A great quality sturdy product for equestrian use. I also was looking at the inflatable canoes. A fantastic variety and really helpful polite staff. I would recommend this outlet.

1 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I visited Go Outdoors Tamworth today…

I visited Go Outdoors Tamworth today with a view to buying some reclining camping chairs. There was a lovely young lady in the store who not only helped me choose the most appropriate product with a unmissable offer attached, she carried them to the till for me me as I wasn’t able to carry them myself.

The young lady’s name is Imogen and was a credit to the store. Thankyou Imogen. Top class service!

29 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I had a great experience with Jessica…

I had a great experience with Jessica at GO Outdoors. I needed a wetsuit, and she went above and beyond to help me find the right size. She checked the stock thoroughly and didn’t give up until she found exactly what I needed. Jessica was also really helpful in advising me to sign up for the GO Outdoors membership, which saved me money with the discount. Excellent customer service — friendly, patient, and very helpful

26 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good customer service!

I was helped by Matt and it's wonderful when you're helped by people who know what they're talking about! 100% recommended!

22 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Five stars for the staff and customer service

Five stars for the staff and customer service at Tamworth Store. And telephone. (Do not use customer service online as waiting ages for replies, originally ordered online) We didn't have a very good start, we paid for next day delivery, it never came. The next day sorry we missed you, we will deliver next day. This was not going to happen as said awaiting further instructions. Drove straight to Tamworth on the day of our travels to collect tent. Then on the day for assembly of tent you could clearly seen it had been USED. So we took back to Tamworth they were extremely sorry and the options were refund, exchange or a different tent. So we updated to a Vango 500, we all did a check and all looked good...so far. Thank you Tamworth.

20 mai 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

helpful workers

helpful workers, good range of equipment and good prices for the quality

25 mars 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

shopping experience today

Harley was good and kind and helpful . patient

26 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Buying walking boots

Went in needing some walking boots. Matt helped me, had lots of advice and knowledge and was patient and friendly while I spent a long time deciding. Great customer service!

26 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good service

Very good service, good range of shoes and boots.

25 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Jess at Tamworth store!

We had a long list of items to get for my daughter’s dofe expidition. We were fortunate enough to be assisted by a member of staff called Jess. She started off by helping my daughter select the right walking boots and then proceeded to assist us and advise us with everything else that we needed for the trip. she was so knowledgeable about everything and absolutely so helpful. We’ve managed to get everything we needed in one shopping trip.I think that was some of the best customer service we have ever experienced whilst shopping.

23 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really good experience and Go Outdoors…

Really good experience and Go Outdoors in Tamworth, I was helped by Matt and he definitely knew his stuff! Very helpful and friendly! Big thanks

14 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Happy to take time

Really took time to make sure my son got the right dofe boots. Thank you Matt. Especially for showing me the ‘insole trick’!!!!!

8 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service and good advice from…

Excellent service and good advice from Matthew

22 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

Outdoor 1 was one of the worst…

Outdoor 1 was one of the worst experiences I’ve had. The quality was poor from the start and it felt like a complete rip off for the money paid. The road staff were rude, unhelpful, and came across like they didn’t care about customers at all. Overall, the service and experience were massively disappointing and I wouldn’t recommend it based on what we dealt with.

22 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

We’re really sorry to hear about the experience you’ve described, as this certainly isn’t the standard we aim to deliver.

However, from the details in your review, it appears this may relate to a different company, as we are GO Outdoors and not “Outdoor 1”. We wouldn’t want your feedback to go unheard or unresolved,

If you do believe this experience was with GO Outdoors, please feel free to reach out to us directly with a few more details, and we’ll be more than happy to look into this for you.

You can contact us using any of the below channels:

Online Channel: https://www.gooutdoors.co.uk/pages/contact

Phone: 0330 008 1555

Kind regards,
GO Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Matt today.

Really great shopping experience today in the Tamworth store. We were looked after by Matt who was really attentive and knowledgeable. We were looking for two rucksacks, one for DofE and another daysack for hiking. Matt was really knowledgeable about the different rucksacks and was able to show us the differences and how they should fit. He helped us to try on several until we found 'the one'. It was refreshing to be served by someone who was genuinely interested in what they were selling and in us as the customer. Matt was helpful but not pushy when we said we would sleep on a decision when we were torn between two. Great work Matt, really grateful for the your help today.

All other staff were also friendly and polite.

20 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jess H was very helpful

Jess H was very helpful. Many thanks.

16 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience whilst shopping at go…

Great experience whilst shopping at go outdoors Tamworth. Thanks to Jacob who was very welcoming and attentive and helped us find exactly what we needed without any pressure. Excellent customer service.

15 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service by Matt and helped us…

Great service by Matt and helped us choose the correct insole support for Plantar Fasciitis.

9 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Matt…

Matt gave me excellent advice regarding the Meindl walking shoes. I purchased the shoes £179.99. He was very helpful and thorough in every respect.
I am sure he will be great asset to your company.
Roy Finch

13 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Quick efficient service and easy to…

Quick efficient service and easy to make returns with quick refund.

5 mai 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

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