GO Outdoors - Tamworth Avis 

469
TrustScore 5 sur 5

4,8

Unit H, Ventura Retail Park, B78 3JD Tamworth, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited the Tamworth store today, (16/9/26) with a view to purchasing new walking boots. Harley, the sales assistant was very knowledgeable and informative about the brands I was considering. He w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The positivity of the Tamworth store staff, stood out in my experience.Especially the young male assistant named Alan.He was very considerate and extremely pleasant and well mannered.Will use this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Though it is a small store there’s still plenty of choice and the staff were very helpful. Especially Alan and Matt who were constantly checking storage amounts in the back and answered any questions... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Tamworth

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, Royaume-Uni

  • 01827 218511

4,8

Excellent

TrustScore 5 sur 5

469 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(469)

35 992 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful

A young man called Matt was very helpful when we were deciding which camping table to purchase. Even letting us have a look at it out of the box.

28 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff always helpfull if

Staff always helpfull if

14 juin 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great Experience

We were looked after by Matt today. He was extremely helpful and very knowledgeable about the products I wanted to purchase. He listened to what I wanted, and found the right product.

28 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Matt was excellent and very…

Matt was excellent and very knowledgable in helping me pick tent and airbed for upcoming trip.

A very good well stocked store, with helpful staff.

28 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Pleased with my new Keen sandals

Matt was extremely helpful and informative as I looked for new pair of Keen sandals

26 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Matt was very helpful

Matt was very helpful in the footwear section. He obviously knew about the products and advised my husband on which options had a wider fitting, bringing various ones to try on. He wasn't pushy. None of them were quite right but he was able to advise which brands were most likely to fit.

20 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Alan Super staff member

Served by Alan who after I had explained that I had lost my Go outdoors card, quickly and efficiently found my address and issued me with a replacement.
Super efficient and very pleasant. Give him a rise!

18 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The assistant Jess H knew what I…

The assistant Jess H knew what I wanted. She gave me time to try on the shoes. Politeness , friendly genuinely enthusiastic in her role. Very good price

18 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly customer service by Liam

I was met by Liam in the shop who asked if he could help me. And help me he did, and was so patient as I tried on numerous walking boots in various sizes. A very friendly and efficient assistant, thank you.

16 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

There is an excellent range of clothing, shoes and equipment. Matt was particularly knowledgeable and helpful in assisting my son in purchasing a pair of walking shoes.
I would highly recommend a visit.

15 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thanks Matt for your friendly help and…

Thanks Matt for your friendly help and service !
Nice to be served by someone that has conversation in them too!

15 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Harley & Matt were really helpful…

Harley & Matt were really helpful today, even setting up double camp bed for us to test out, thank you 🙏

12 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent

Quite simply excellent in terms of knowledge and general customer service (Matt)

12 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

The Tamworth store have been brilliant

The Tamworth store have been brilliant, very helpful and assisted me with my order and initial problem I had as much as they could. I did have to contact head office as I had a problem with my membership not showing as renewed when it had. This was sorted for me quickly. I placed my order on line as the store did not have my size in stock and all ran smoothly. I was informed that my order had been received and I would get a confirmation when I could collect my goods from the store. After a week of waiting I contacted the store direct again and was informed that my order was in store ready for collection. However, I never did receive an email from Head Office confirming my order was ready for collection. I was informed by the store that this has happened a few times recently its an IT problem.

8 juin 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Matt at Go Outdoors Tamworth was extremely helpful and went above and beyond when we went in to buy camping gear. He opened boxes for us, set equipment up so we could see it properly and made suggestions to help us choose which items would be best for us. Thank you Matt! 😀

7 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We had fantastic service from Harley

We had fantastic service from Harley. He was very patient and enthusiastic and sold us exactly what we needed.

23 mai 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff
Imogen and Matt listened to what I wanted and needed regarding buying footwear.
Imogen found the shoe I wanted, in the colour I wanted by looking in the stock room

5 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Needed to exchange an item

Needed to exchange an item.
Very helpful staff, easy process.

29 mai 2026
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff member

I went into GO outdoors yesterday to get my sons DofE stuff and we got served by a lovely helpful lady named Imogen and she helped me so much we would recommend her. We are so grateful. Thank you so much.5 star ⭐ ⭐ ⭐ ⭐ ⭐

3 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Liam and Courtney were friendly and…

Liam and Courtney were friendly and helpful; I returned the walking boots that I'd bought yesterday as I'd changed my mind and they helped me find more suitable ones. Thank you

1 juin 2026
Avis spontané
Logo de GO Outdoors - Tamworth

Réponse de GO Outdoors - Tamworth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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