I was looking for some new walking shoes with a sturdy sole that would last, as I tend to wear out the soles rather quickly. I spoke to Ed who was very knowledgeable when I informed him of my needs. A... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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Lisez les avis des autres
Absolutely love Go OUTDOORS opening in Torquay, I always used the Exeter branch before. I cannot praise the staff at the store more highly, they are always friendly and more than happy to help. Leon g... Voir plus
L'entreprise a répondu
I was trying to find some boots and was assisted by Jaime who was really informative about hiking boots. I tried several pairs on in different sizes and nothing was too much for Jaime. The help I... Voir plus
L'entreprise a répondu
A nicely laid out store easy to find what you need well merchandised. Customer service was outstanding and very welcoming Leon was very helpful and cheerful . Would def recommend the store great p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Torquay
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Royaume-Uni
4,9
Excellent
829 avis
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Fabulous range of clothing
Fabulous range of clothing and equipment and lovely, spacious store to browse and choose in comfort.
15 octobre 2026
Réponse de GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Walking shoes.
I was looking for some new walking shoes with a sturdy sole that would last, as I tend to wear out the soles rather quickly. I spoke to Ed who was very knowledgeable when I informed him of my needs. After trying 3 different pairs I decided to go with the Merrell moab speed 2 gtx as these were the most comfortable 👌
22 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Went into the Torquay branch to get my…
Went into the Torquay branch to get my so a coat. Got to the till and the man serving us (Leon) was nice bubby and added a student discount on as my son was in school uniform. Didn't have to do it but a nice touch.
23 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
12 out of 10!
Found a camping stove at an excellent price - great value. Leon at the cash register was super helpful and a pleasure to deal with.
23 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
A nicely laid out store easy to find…
A nicely laid out store easy to find what you need well merchandised. Customer service was outstanding and very welcoming Leon was very helpful and cheerful . Would def recommend the store great prices too
23 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Jaime for excellent customer service
I was trying to find some boots and was assisted by Jaime who was really informative about hiking boots.
I tried several pairs on in different sizes and nothing was too much for Jaime.
The help I received was excellent and I left the store really happy with my purchase.
I will recommend this store to my family and friends as the staff here are clearly trained to a very high standard in customer service which is really important.
21 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Bought some new walking shoes and I…
Bought some new walking shoes and I must say the range was very good. Bought Scarpa in the end, very pleased with the choice. Rick who served me was great, very knowledgable and patient as I tried on quite a few.
22 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Absolutely love Go OUTDOORS opening in…
Absolutely love Go OUTDOORS opening in Torquay, I always used the Exeter branch before. I cannot praise the staff at the store more highly, they are always friendly and more than happy to help. Leon gets a big shout out from me, his knowledge and friendliness is second to none, the guy loves his job and loves to help. His knowledge of the products is incredible, he's never given the hard sell and is as calm as a cucumber. Well done Torquay Go OutDoors, all of you are a credit to your company ;)
20 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Every time I’ve visited Go Outdoors I…
Every time I’ve visited Go Outdoors I have found the staff to be very approachable, knowledgeable & friendly. It was no exception today with Leon who was serving me. 5 stars well deserved
20 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great store with everything you’d need…
Great store with everything you’d need for outdoors !
Friendly team across all levels . Had some great assistance whilst looking for products and then at the till with Leon with new membership card and pricing . Very happy customer . Thank you
20 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
One happy shopper
Helpful and friendly staff made all difference in choosing the right boots.
20 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Leon was excellent.
19 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Happy greeting when entering the store.
Happy greeting when entering the store.
Great service from Rick in the shoe department. He has great knowledge of the range and helped to find the right shoe s for me.
12 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
We had such an amazing worker called…
We had such an amazing worker called Leon he was so lovely and really helped my daughter.
16 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We had an amazing worker Leon he was so…
We had an amazing worker Leon he was so lovely and kind and very helpful.
16 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I got what I wanted for a really good…
I got what I wanted for a really good price in store (and yes, I checked online!). Lewis was very helpful, cheerful and friendly. Thank you!
14 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great selection of product and a really…
Great selection of product and a really pleasant experience being served by Lewis.
14 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service from Leon
Excellent customer service from Leon. He helped me with an exchange issue and went above and beyond to get me the size I wanted. 😀
13 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Rick was very helpful and got exactly…
Rick was very helpful and got exactly what we wanted
12 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great Customer Service by Lewis on tills.
Lewis who served on the till showed great care in making sure I found everything I was looking for. Made the whole transaction smooth, and delivered with a smile. Great customer service.
11 octobre 2026
Avis spontané
Réponse de GO Outdoors - Torquay
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
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