GO Outdoors - Torquay Avis 

772
TrustScore 5 sur 5

4,9

Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This branch had everything that I went in to purchase. So pleased as I have not had great experiences of stock availability locally. We were served by Holly who was very helpful, friendly and polite.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Torquay

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

772 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(772)

35 496 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and great value

Friendly, knowledgeable and helpful staff, good choice of quality products and very good discounts.

Also, very understanding on returns and problems.

29 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful and friendly staff. …

I was served by a friendly and helpful assistant. One woman called Penny was vey sweet.

27 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Came in on a tuesday afternoon for some…

Came in on a tuesday afternoon for some tent pegs, however Holly showed us the berghaus azarah 500 tent, we ended up purchasing as we were well in need of an upgrade and couldnt be more happy!

30 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always a great experience and staff are so welcoming and knowledgable

Always a great experience. Staff very friendly, very knowledgable about the stock and my items and sizes that I want are almost always in store.
Holly on check out today was great and helped us manage a membership card issue (on our part) and also applying a gift voucher. All very seamless and great service from everyone in the store. Thanks.

30 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

I did not need any help downstairs when choosing my jacket but when I went upstairs to choose some walking boots I had the help of Leon, who was both friendly and helpful. Managing to help myself and another customer at the same time

29 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jordan was super helpful and very…

Jordan was super helpful and very friendly! She managed to sort out our Go outdoors membership and my blue light discount! Thank you so much ☺️

29 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Liam and Matt were both extremely…

Liam and Matt were both extremely helpful and pleasant chaps. Thanks for the help guys!

29 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lewis and Ellison from Torquay GO were…

Lewis and Ellison from Torquay GO were incredibly helpful, patient and knowledgeable. Very impressed and left the store feeling great.

1 mai 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I visited the store today to grab some camping essentials

I visited the store today to grab some camping essentials and Leon was a great help!
Many thanks

29 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff. Particularly Leon

28 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff where pleasant and very…

The staff where pleasant and very helpful, they where happy to direct us to what we wanted. Holly on the chechout was very professional and happy to help us with the membership. The store was clean and well stocked, our experience was excellent.

26 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Gooutdoors Torquay

went to Goutdoors, purchased 3 sets of trousers, served by Holly, lovely and personable manner, very helpful

26 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good customer service and lovely staff

26 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Leon in the shoe section upstairs was…

Leon in the shoe section upstairs was super helpful and friendly! Thankyou

25 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Leon and the rest of the Staff were…

Leon and the rest of the Staff were very kind and helpful answering all the questions about different products. Probably best go outdoors experience I had and I do visit often other branches.

24 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bought some walking boots,the girl…

Bought some walking boots,the girl assistant was very helpful and polite, her name was penny,5 stars.thank you.

24 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

LoVed the staff there so nice and…

LoVed the staff there so nice and helpful we was able to get a good paddle board and Leon was really good at helping us

22 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

What a lovely group of people that work…

What a lovely group of people that work at this Go Outdoors store. Friendly and helpful.

20 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff

8 juin 2026
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Visited on 19/06/26

Visited on 19/06/26. Greeted by Leon who immediately was able to show me exactly where I would find what I was looking for in a well stocked store. Have decided what I wanted another member of staff showed me where the fitting rooms were. Leon again served me when I bought my purchase. He was friendly and agreed with my criteria on spec. A very good shopping experience.

19 juin 2026
Avis spontané
Logo de GO Outdoors - Torquay

Réponse de GO Outdoors - Torquay

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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